"Took 2 hours to get my car back on my return. 6 calls made to the office and the mobile number we were given. Every call met with a different excuse last one being we tried to return it but no one was waiting. No one had any idea what was going on."September 8, 2015
"Good time efficient service"September 5, 2015
"Driver should have some sort of if card, uniform so customer know they are handing their vehicle keys to authorised person. We had to wait for driver both times which was disappointing."September 5, 2015
"Great service, will always opt for this now"September 5, 2015
"The flight was on time but the baggage recovery was dreadfully slow as there had been a problem with a machine at the aircraft. We adhered to the request of UK Premier Meet and Greet not to call them till we had our bags. When we did call we were told that they had only 2 staff working so it would be 15 to 20 mins before the car could be delivered. Despite a "chivvying up" call after 25 minutes, the car was delivered to us 35 minutes after the first call. Meet and greet is supposed to enable a quick solution to retrieving your car after a long flight. We could have walked to the Long stay car park quicker than this! To cap it all when the car arrived the driver got out handed me the keys and as he immediately ran away, shouted over his shoulder "sorry can't stop we're very busy"! Premier Meet and Greet and they only employ 2 people?
This company is to be avoided at all costs"
"very late collecting, police moved me twice whilst I was waiting, took 35 mins from your phone call to say you were on the way to actually collecting.
Pick up was great, you were there within minutes"
"All was good, very quick. Thank you."August 24, 2015
"Everything was fine just I should mention about operator who answer the phone was little bit rude"August 18, 2015
"Great - price, convenience, affable and professional driver, speed of return
Not so great - slow collecting the car on the outward flight (told to allow 15 mins, they were 30 mins), and a bit amateur on the phone on the way out but that's minor.
I'd definitely use them again, just remember to allow extra time when calling them on the way to the airport."
"It was so easy what more can I say"August 2, 2015
"Excellent and prompt."July 23, 2015
"A perfect service"July 9, 2015
"On time and very very friendly no problems whatsoever, would definatley use this firm again"July 2, 2015
"Very professional, helpful and punctuality. All round very good service."June 19, 2015
"Absolutely brilliant service... On my way back driver was waiting for me with my car.. No problem at all and saved £82 than short stay parking, will use again..."March 31, 2015
"First class."March 5, 2015
"Everything worked out fine - someone was there to meet us when we arrived at the Airport and again, on return, we only had a 10 minute wait before the car was returned to us. All staff were very pleasant and courteous."December 15, 2014
"Absolute disgrace, waited nearly 20 mins to hand car over, staff on phone ill mannered and cheeky, on way back got same ill mannered cheeky staff, waited 15 mins or so for car to be returned, called to complain, got abuse from phone operator, never use them again and would recommend nobody else to use them either, customer service skills extremely poor and service badly lacking, find another provider."November 12, 2014
"Very disappointed with the service! Had to wait 20 minutes outside on departure, that's after we gave them 15 minutes notice of our arrival time. That's 35 mins in total. The man on the phone was rude and abrupt!
On departure we had to wait 15 mins in the cold even after giving notice on landing And after baggage collection! Man on phone was again dismissive and abruptly!
Overall not good!"
"Fantastic service, will definitely use again."October 24, 2014
"Fantastic service waiting for us on arrival and departure."October 24, 2014
"Very professional and efficient service, took the hassle and headache out of Airport parking and will definitely use again on next trip. Can't fault."October 22, 2014
"Just to say once again they were brilliant (as usual) !"October 22, 2014
"Definitely recommended & would use again.
We phoned 15 mins before arrival to Manchester, terminal 1 & someone was there to meet us & pick up the car.
On our return we waited around 15 mins for the car to arrive back (after collecting our luggage). It was really straightforward, an excellent service."
"Leaving car at drop off Manchester airport rung meet and greet 15 mins before we arrived as agreed, got there, had to wait 30 mins for someone to meet us, not very happy, stood in cold with cases, got excuse that just missed someone but will be back shortly, not good enough. Coming back they where there on the dot waiting for us, told us how to get to drop off point 1st class."October 17, 2014
"There were no problems at all. The car was collected and returned efficiently and the staff friendly. On departure the driver helped us with our heavy luggage. I would recommend the service and also use it again."October 6, 2014
"I used this service for the 1st time on the 18th September 2014 & being a lady on her own it was good to no that I didn't have to walk around looking for my car. I will certainly use this service every time I go on holiday."September 29, 2014
"We have used your services before and as usual we were met promptly and within 10 mins of contacting on our return, really good service."September 10, 2014
"Delighted with our experience. The guys who picked up and delivered my vehicle were very prompt, professional and efficient. I will definitely be using this service again. Also, it was great value for money, what more can you ask. Thanks lads, well done!!"September 9, 2014
"Great service. Driver arrived to collect car almost as we turned up at departures and again the same when we left.
Happy to recommend to anyone for service and price.
We have used this method of parking several times and its excellent!"