UK Premier Meet and Greet reviews
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Here are some comments that our customers have made about UK Premier Meet and Greet
Had a short wait at both ends but nothing to worry about. Only thing that concerned me they did not do a vehicle or mileage check before they took the car so if there had been any damage or excess mileage we couldn't have done anything about it. I did ask the guy who met us if he was going to do one but he said no and he had no forms with him anyway!
Probably would not use again for this reason
October 17, 2015
Delivery time from telephone call to delivery of vehicle was 40 mins. Have used premier parking several times, but always had prompt delivery of vehicle before. Hope this is a one off.
September 28, 2015
Due to my mistake I put 200 and should have put 1400 hours my fault entirely. My wife rang and spoke to the lady who said they were expecting us at 2am but no problem someone would be there to meet us at Manchester. A very pleasant man met had a laugh with usand then told us what to do on return. The man who met us on our return was just as pleasant and it was about 4-30 am all in all I will not hesitate to use you again your number is in my contact list on my phone
Thank you for making my journey as easy as possible.
September 28, 2015
Excellent service would recommend and would definitely use again thank you
September 24, 2015
Easy and efficient and saves luggin luggage half way across the county!
September 10, 2015
Absolutely brilliant service, Had no faults at all! Very quick, no waiting which is a bonus when you have tired children after a night flight, thanks!!
September 8, 2015
Took 2 hours to get my car back on my return. 6 calls made to the office and the mobile number we were given. Every call met with a different excuse last one being we tried to return it but no one was waiting. No one had any idea what was going on.
September 8, 2015
Driver should have some sort of if card, uniform so customer know they are handing their vehicle keys to authorised person. We had to wait for driver both times which was disappointing.
September 5, 2015
The flight was on time but the baggage recovery was dreadfully slow as there had been a problem with a machine at the aircraft. We adhered to the request of UK Premier Meet and Greet not to call them till we had our bags. When we did call we were told that they had only 2 staff working so it would be 15 to 20 mins before the car could be delivered. Despite a "chivvying up" call after 25 minutes, the car was delivered to us 35 minutes after the first call. Meet and greet is supposed to enable a quick solution to retrieving your car after a long flight. We could have walked to the Long stay car park quicker than this! To cap it all when the car arrived the driver got out handed me the keys and as he immediately ran away, shouted over his shoulder "sorry can't stop we're very busy"! Premier Meet and Greet and they only employ 2 people?
This company is to be avoided at all costs
September 4, 2015
very late collecting, police moved me twice whilst I was waiting, took 35 mins from your phone call to say you were on the way to actually collecting.
Pick up was great, you were there within minutes
August 26, 2015
Everything was fine just I should mention about operator who answer the phone was little bit rude
August 18, 2015
Great - price, convenience, affable and professional driver, speed of return
Not so great - slow collecting the car on the outward flight (told to allow 15 mins, they were 30 mins), and a bit amateur on the phone on the way out but that's minor.
I'd definitely use them again, just remember to allow extra time when calling them on the way to the airport.
August 3, 2015
On time and very very friendly no problems whatsoever, would definatley use this firm again
July 2, 2015
Very professional, helpful and punctuality. All round very good service.
June 19, 2015
Absolutely brilliant service... On my way back driver was waiting for me with my car.. No problem at all and saved £82 than short stay parking, will use again...
March 31, 2015
Everything worked out fine - someone was there to meet us when we arrived at the Airport and again, on return, we only had a 10 minute wait before the car was returned to us. All staff were very pleasant and courteous.
December 15, 2014
Absolute disgrace, waited nearly 20 mins to hand car over, staff on phone ill mannered and cheeky, on way back got same ill mannered cheeky staff, waited 15 mins or so for car to be returned, called to complain, got abuse from phone operator, never use them again and would recommend nobody else to use them either, customer service skills extremely poor and service badly lacking, find another provider.
November 12, 2014
Very disappointed with the service! Had to wait 20 minutes outside on departure, that's after we gave them 15 minutes notice of our arrival time. That's 35 mins in total. The man on the phone was rude and abrupt!
On departure we had to wait 15 mins in the cold even after giving notice on landing And after baggage collection! Man on phone was again dismissive and abruptly!
Overall not good!
November 2, 2014