"Whilst not a regular traveller, I found the experience ok! Main problem is the car park site is VAST. It might be better set out in distinct blocks to allow customer opportunity to locate available spaces. Perhaps indicating at entry point to driver where spaces are, by block. On return many fellow customers were unaware the location of their car,obviously some make a note of its position, but a highlighted note on/with the token might save a lot of concern. Otherwise my experience was fair."October 16, 2013
"In the main this was quite straightforward. Apart from when we dropped the car off we had to go round for at least 20 minutes before we found a parking space. The only other criticism I would have is that if you are parked for instance as we were in Zone V11 it has the same number on both ends of each aisle, and consequently we got off at the wrong end and had to trundle the suitcases from one end to the other! It would be eaiser if the aisles perhaps had some indication such as East and West or North & south on either end. If it had been daytime when we got back we perhaps would have noticed, but it wasnt. I would use this service again."October 14, 2013
"Several stupid errors by the parking company:
1. When they email out confirmatin/directions the directions will not print out. The only way to print them is to download them as a word doc save and then print - why?
2. The directions say take 3rd exit at roundabout - the roundabout has only 3 exits so this tells you to do a u turn....it should say 2nd exit.
3. There is then a second roundabout that is not mentioned on the directions.
4. It then says turn at the Total guarage. There is no Total guarage it is a Shell guarage.
5. On arrival it says press help buzzer and enter code. This is not how the entry system works at all - when you arrive a plastic token drops out and the barrier rises - with no confirmation you have entered as a pre paid customer...
6. The return return procedure also tells you to enter your reference no but you cannot do this - you have to put in the plastic token.
BUFFOONS CORRECT YOUR DIRECTIONS AND INSTRUCTIONS"
"Very impressed with ease of booking and directions excellent service. Will definitely use again,"October 2, 2013
"Entry to the carpark was simple enough but finding a parking place was quite difficult & time consuming.
On using other airport carparks we were met & led or directed to a vacant lot which we found to be much better than driving around continuously looking.
Other than that the shuttle service was good & the drivers pleasant & helpful."
"Reasonable off-site parking service. Buses are about every 15 or 20 minutes.
The entry instructions were not clear, so it was a bit more difficult than it should have been, but the staff were quite helpful.
I would definitely use this service again."
"Excellent car park easy to use"August 31, 2013
"Very prompt service at a reasonable price"August 30, 2013
"Positives: Good value for money parking, we only waited 5 minutes for the outgoing and incoming bus between the airport and the car park.
Negatives: We were parked in W6 and found it difficult to negotiate the steps up to our parking level with suitcases, perhaps a ramp could be introduced. Also the directions were a little unclear, but maybe this was due to the road widening which is currently ongoing in the area.
We will use Jet Parks 3 again.
"Good parking, plenty of room , good price . efficient transfer to airport"August 23, 2013
"We have parked at this location,under a previous named company.On this occasion it was extremely easy to get in and out of Jet Park 3,which was a relief after a long journey back to Manchester.We will certainly book with you again,and recommend you to others.
"So simple to use with vehicle reg recognition - drive up to the barrier, take a token and park up. Layout could be better as couldn't always see along the parking bays - The Jet Park Plus next door works much better as can drive along each/every row."August 3, 2013
"From start to finish the whole process was seamless. Minimal waiting times for buses at both ends of the journey. Was waiting for something to go wrong as it was all going so well!
Well done to all concerned"
"It was my first time to use the service. I'm not sure if I would use it again yet. With the current road works from the airport to jet parks 3, it made the journey very long. Once I finally arrived at the car park my booking wasn't recognised. I had to go to the office and show my paperwork. My booking still wasn't on the system even though I had the email confirmation. On my return to the car park, I could exit as again my booking wasn't recognised. Some kind of system error which wasted approx 1/2 hour of my time."July 22, 2013
"Very easy to find the car park although finding a space proved a bit of a mission but don't really know how that could be made easier given the size of the place. Shuttle busses were very frequent at both ends so no problems there. Would defo use again"July 21, 2013
"Easy to find secure parking very efficient bus transfers thus its our 2nd visit would definitely recommend and use again"July 16, 2013
Regards my recent visit to JetParks 3.
On the way back we had to wait over 40 minutes for a bus. When it did finaly arrive it was heaving & very unorganised.
The driver did not move from his seat to help at any time & also did not say why he was so late.
It transpires it was partly due to roadworks but at no point was this information made available.
I don't believe it would have been to difficult for your company to have put on more buses to compensate for the road works.
Because of this delay myself & my partner ended up stuck in peak hour tarffic in Manchester which meant we got home about 2 hours later than we should have.
I will have to think twice before using your service again.
Mr Kevin Munro"
"Most traumatic parking experience of our lives!!!"July 14, 2013
"Really great service ! Quick and efficient - does what it says on the tin !"July 14, 2013
"The service offered was extremely efficient and reasonably priced. Parking was no problem and the bus trips to and from the airport was very good and efficient.
The only thing that spoiled the experience was that on the return trip to the car park, a man's voice could be heard on a two way radio sounding as if he was drunk or on drugs making stupid noises and comments to the driver. He really needs to be a bit more professional especially when his voicei is audible to everybody on the bus.
I would still recommend this service and not hesitate to use it again."
"We had to pay £25 to get out of the car park and do not understand why since we had prepaid for the parking. Would like to know why. If it hadn't been for this I would have thought the service was excellent."July 2, 2013
"Sat Nav got confused with all the road works around the Airport but it was so easy to park the car and transfer bus came within minutes.
Coming back we got on the wrong bus and ended up arriving 12 minutes after midnight so had to pay £10 extra. Our own fault, but paying was easy enough at machine.
I would certainly use Jet Parks again though.Very easy to use."
"The organisation of picking up and dropping off customers in Jetparks 3 going out was not great. Took more than 40minutes from parking the car to getting to the departures terminal took more than 40 minutes as this was mainly due to the driver going around the car park several times. However, this was MUCH better organised by the driver on our return meaning it took no more than 15 minutes"June 30, 2013
"No problems. Very good service, would use agan."June 29, 2013
"The car parking was easy and will be easier when the road works have been completed on the road to Style road. plenty of bus shelters and clearly marked. Bus drivers helpful and cheerful. Will use again. Good for a self park open air car park."June 23, 2013
"This worked well for me and I would probably use it again. The shuttle bus between the car park and the airport is frequent enough. I spent maybe five minutes driving around looking for a space, but found one easily enough."June 19, 2013
"We had a wonderful holiday and it was equally wonderful having a car at the airport to drive home. Your shop made selection easy and we would us it again."June 19, 2013
"Signage to car park not clear due to road works but everything OK once we got to park. Staff very helpful, would recommend to friends"June 18, 2013
"Waited 20 minutes for a bus back to the car park"June 4, 2013
"Simple system forgetting in and out of the park. Waited 15 mins for a bus back to rhe park on Thurs."June 1, 2013