"Massive car park: had to drive round for quite a while to find a vacant spot - even out of main school holiday time. Rough hardcore type surface made pulling heavy wheely-bags to the bus stop hard going. Pick up and transfer to airport was speedy on both legs and not a long wait. However on both entry and exit the car registration was not recognised. I had to ring on the intercom for help. Calls were answered and dealt with speedily by helpful staff. On entry a token was issued after my call which I was told would get me out at exit but putting the token in the exit machine just produced a request for £112 to be paid (I had already paid in advance). The remote operator cancelled this and let us out."July 9, 2017
"Not easy at midnight to find your car. Bus driver didn't know where to drop you for your relevant section and wasn't really interested. Otherwise efficient enough."July 5, 2017
"This was my first time using Jet parks (Jet Park 3) took 30 mins to find a parking space, no parking bays, cars literally abandoned, no security, no staff, no tarmac (just stones) and extremely poor lighting !! If you have a moderate to luxury car don't be parking it here as there is no fixed or roaming security and no marshalling in car parking.
Picked up from Terminal 1 at 3.45 am after 30 min wait, driver was very rude, abrupt and confrontational, treated people as if they were stupid.
Couldn't be bothered to ask anyone what car park number they were at (only 7 of us on board).
Got rude with me when I asked him if he had said stop "92" didn't have time for anyone... dear bless any poor soul with special needs and or a disability, this guy needs some serious customer service training! Definitely not an asset to the company. Use his company at your peril!
Anyone can buy a ticket and come in and can break into your car unchallenged, please read previous feedback. Hopefully this mentioned driver for the company will learn some manners and etiquette."
"First class location with good links to the terminal"July 2, 2017
"Getting in and out of parking area was great.
Only negative was pick up and drop off bus, had to wait a while as bus very busy, first one was full next was full when we got on.
More buses needed during busy times."
"Not been to jet park 3 before as normally fly from Terminal 2 but found the service very easy to use very enjoyable experience"June 24, 2017
"Absolutely fine though I must admit we came up the day before to make sure we could find it as we needed to park at 3am.
Drop off and pick up fine. Friendly bus driver."
"Had to write a review as I was nervous at using this our first airport parking service. Was concerned about every aspect and worried incase flight missed. Had a great experience using Jet Parks 3 - arrived in early hours and found parking space ok. Tip to remember - what parking bay (letter and number) you are in and which number is your nearest bus stop. Service was good and entry and exit fine. Had a smooth transfer from and to the terminal 2. Better than I was expecting service would use again."June 7, 2017
"Fabulous and so easy coming back , but going ... was so stressful , followed instructions, from the last roundabout at the airport and to come down the road I think and would seriously consider early signs like that advertise Jetparks 3 , there was nothing"June 7, 2017
"Very good easy to find very good bus service pleased with everything"June 1, 2017
"Needed to rebook for another time, and the team sorted really quickly and efficiently. Parked up with no problems, and left with no problems. Great customer experience."May 18, 2017
"I thought everything was very efficient and well organised"May 16, 2017
"straight forward easy parking good shuttle no hastle would recomend and use again thanks."May 14, 2017
"Always use Jetparks3... easy to get to, number plate recognition at barrier and buses are free and often and plenty of space for luggage."May 11, 2017
"Very easy online booking. Hassle free parking. I kept my car keys with me.
Frequent BUS service to Airport and back to car park.
Excellent experience. Will always use this in future."
"It was quite good. As I am disabled and have a limited walking condition we thought we would never find a parking slot near to were the bus stops where , but we managed it, so all was well. Thank You"May 8, 2017
"More info re the arrangements for parking on arrival and better signing for the exit after collecting your vehicle. The last time we used Purple Parking it was called Purple Parking not Jet 3."May 3, 2017
"Never used the airport car parking before but we will definitely use it again, very happy with the service."April 14, 2017
"Very easy & efficient to use"April 9, 2017
"Had previously used an out of area car park without any problems but liked the locality and ease of BCP so will make them my first choice in future."March 22, 2017
"This was the first time we used your airport parking and will definitely use you again, There was a bus as we parked up and after 5 minutes of waiting at the airport to return there was another bus arriving to take us back. Excellent service."March 22, 2017
"A very reasonably priced and efficient service."March 12, 2017
"Robbery - was charged £10 for one extra day."March 12, 2017
"Barrier machine was not working on arrival which caused a queue to access car park. On return journeys waited 20 mins for shuttle bus, everyone in the shelter was grumbling about it."March 10, 2017
"Only problem was trying to find the way out as their are no clear signs inn which way to go,especially at night."March 8, 2017
"On arrival difficult to find a place to park. Made us late for check in.
Coming home from terminal2 buses for jet parks 3 were going past full from terminal 1.
Finally after around 30minutes a staff bus was put on to take us the Jet park 3.
Suggest some system is devised to identify spaces and direct customers to these spaces.
Suggest buses specifically to run from terminal 2 to jet parks 3."
"Used jet parks a few times over the last 18 months and never had a problem , good value and with the number plate recognition it is so simple .
What it would be like with a problem , I don't know .
One thing though, I was looking to extend my visit abroad , could cancel and rebook my flight but I couldn't find a contact email or tel no of jetparks anywhere on their site to extend my parking stay , so had to come home .
All in all Excellent!!"
"The service was efficient and the bus transfer was good. The only drawback was that Jet Park 3 was a little further out than I thought. I have previously used Jet Park 1."February 8, 2017
"The new ANPR system worked well much better than the connect 4 tokens used previously."January 27, 2017
"Good value. Easy access. Would have given a good review if it hadn't been for the unhelpful, rude, sarcastic, rude, full of attitude and did I say rude? Shuttle bus driver on our return. Clearly should not be doing that job, Zero for customer service and rude. Safe to say will never use again. It wasn't just me who thought he was rude the passengers already on the shuttle told me he was rude with them."January 22, 2017