"I’ve always used Jetparks but on the 27/07/18 we waited a hour for a bus and one drove past us. I’ve never ever had a problem before but waiting a hour is just beyond a joke. We only just made our flight. Peak times they should send more buses after all they do say every 15 minutes?"August 5, 2018
"We drove down from Scotland to fly from Manchester. When we arrived we noticed 3/4 cars had their windows patched up. When we returned from our holiday the car next to ours had their window smashed and all items from the glove box were scattered around the car. Break ins clearly happen all the time here. I will definitely not be using this car park again!"July 28, 2018
"Good"July 24, 2018
"Lots of roadworks around the car park and our sat nav couldn’t find it at first. On way back we were parked in the W section which the bus doesn’t go into and that part of the park the lights weren’t on - it was pitch black!! Secure ?? Hmmm - wouldn’t use Jet Park 3 again"July 23, 2018
"Saturday 21st July waiting at bus stop at 14:50 bus turned up are 15:27. Two buses turned up together; there should be 1 bus every 15 mins not 2 buses every 40 mins."July 21, 2018
"Have used Jetparks for at least 7 years, several times each year, and they were really good. Then, suddenly, I could not book Jetpark Plus, which was the one I was used to, as it was always “fully booked” - I later found that it had been changed to a staff car park. The last three times, the transfer bus has been awful. Always rammed, with the isle blocked with passengers, so very difficult to get cases on board, and the driver kept on picking up more and more passengers, so we ended up like sardines in a tin. My last trip - last week, will be the last time I use this company. My next trip, in October, I have already found an alternative company, who claim to put customer service on par with profit - something that Jetparks appear to have given up on!"July 20, 2018
"I have used this car park several times and have had varying degrees of service. If you are arriving early morning before airport and roads get busy its great buses arrive within 15 mins and take 15-20 mins depending on terminal to get there. However arriving at peak times is a nightmare, last time we arrived at 1:30pm for a 4:30pm flight, it was cutting it fine but we had checked in on line so were not too worried. The shuttle bus didn't arrive for an hour and a half and then took 45 mins to get to T1 by the time we got to the check-in desk we had missed our flight. Fortunately there was another flight an hour later that we managed to catch but it cost another £210. Lesson learnt with the roadworks around the airport you need to factor in at least 2 hours extra wiggle room."July 11, 2018
"Nice service quick and easy, cheapest rate, will use again. Thank you"July 10, 2018
"Used Jet Parks 3 in June to go to Manchester Airport and had a terrible experience at both ends of the Journey. We were queuing at the barriers to get in for 20 mins as almost every car had to speak to an operator to get through as the automatic number plate recognition seemingly didn't work for most and the service for each of these customers took forever.
Once we eventually got in, the bus took 10-15 minutes to arrive, which then drove around the car park for 15 mins. It then took a further 35-40 mins to get to the airport. So, the whole experience from getting to the barrier to the airport took about almost an hour and a half....much longer than the estimated time on the website.
When returning we had to wait 40 mins for a bus from the airport, then when getting back to Jet Parks 3, the bus couldn't get through the barrier and took about 5 mins for him to buzz through to an operator to let him in, which was ridiculous.
All in all, it was a terrible experience and I would not use Jet Parks again and would pay double to park at the airport and not have the stress experienced with this journey."
"AVOID AVOID AVOID JET 3 CAR PARK
We travelled on Friday 15th June 2018, it took 40 minutes to queue through the roadworks, there were no buses in the car park so we walked to the petrol station and flagged a taxi, we got to airport security with 10 minutes to the gate closing, the sweat was pouring from all of us, horrible experience, best to use Jet 1 or 2 or Manchester Airport parking near the terminals."
"Poor~ stood waiting over 30 minutes an then 2 came along~ first bus driver belligerent to customers and insisted on cramming everyone on even though almost empty bus behind.
Allow an hour extra if you don't want to miss flight"
"The whole selling point of this carpark is that it's a 10 minute bus journey to the airport. I'm writing this review as I am sat on a busy transfer bus. I drove past Manchester airport terminals over an hour ago. When I got to the carpark I couldn't find a space. The bays aren't marked and people don't park very considerately. There's heavy road works which has really disrupted the journey times. No warning. Don't park here. Already dreading the journey home."June 23, 2018
"unfortunately i put the wrong time of arrival on my booking form i put 3-00pm instead of 3-00 am and was charged an extra £15-00p pounds. it was my fault, but i fail to see why i was charged more when i was still in the 24 hour period"June 21, 2018
"Great service, thank you.
Road works delayed bus by 45 mins but hopefully they will improve access and travel times in future."
"Pay a few pounds more and go to a reputable company.
Arrived in plenty of time. Drove to the parking zones the sign told me to, only to find they were full. Spent another 10 minutes driving around, worrying if we would ever find a space.
Once we found the space and went to the bus stop, we waited for 25 minutes+. If I was not so early, this would have caused a great deal of stress. It seems they don't space their buses properly so instead of one every 15 minutes, you get none for 30 minutes then 2 arrive at the same time. Obvious flaw in the business operations which should be addressed or sack the Ops manager.
Finally, upon arrival we followed the signs to the bus stop. There was nothing saying Jet Parks so we followed the "offsite parking" thinking that anything a bus ride away is offsite. After waiting 20 minutes, the bus came past and I put my hand out. Only for the smug driver to point back towards another bus stop. He wasn't even willing to open the door to let me get on. In hindsight I wish I stood in front of the bus stop him driving off. I was absolutely fuming but thankfully the next bus was only 5 minutes away (because they are useless at spacing out the buses... so we had a whole bus to ourselves).
To improve, they need to fix their parking system initially, space the buses out better and improve the signage at the airport to go to the bus stop.
Do I believe they'll do it? Do I heckers! Will never use this company again..."
"Terrible. Fine regards parking initially and the transfer at 6am. Fast forward a week...30 mins wait from T2 and then it took 35 mins to get to jetparks3. Never again"June 13, 2018
"Overcrowded buses and doors on bus bang into you because of overcrowding"June 9, 2018
"Waited for nearly an hour for bus transfer on return to uk was not good"June 4, 2018
"Jetpark 3 took a long time to get to because of all the roadworks and temporary traffic lights. Once in the parking area it was very difficult to find a spot to park and subsequently very difficult to get space on a bus. Once eventually on a bus, cramped like sardines, we passed many irate people waiting for a bus in other areas of the car park.
In return from holiday, I waited 20mins at the bus stop and then it took 25mons to get to the jet park. All in all, it was a dreadful experience that I cannot recommend to anybody."
"We waited for almost an hour for a bus annd when it came we had to stand. It took 45 mins to get to the car park in a bus that has no air con on a very hot day. The worst airport parking experience we have had.77594"June 2, 2018
"Avoid at all costs, at least whilst roadworks are ongoing. Traffic lights have habit of breaking down. Waited one hour for bus on return, and it then got stuck in traffic getting back to car park, then just as bad getting out so took over 2 hours to get away. At least we were coming home as felt sorry for those flying out."May 30, 2018
"50 minutes for a bus back to car park hopeless not enough buses avoid!"May 25, 2018
"Just arrived at the airport 1 1/2 hours after arriving at the car park. No buses came and when they did it was full and didn’t stop. Tried to call to find out what was going on, could only leave a message. Shocking service, thought we were going to miss the plane! Steer clear, even if it’s cheap!"May 24, 2018
"Very poor service. Car spaces hard to find, spent just short of an hour from arriving at the car park to getting into the airport. The stated times of 10-15 minutes are way off the mark, more like 30-40 minutes. Tried to phone customer services, tells you to call back during opening hours and phone goes dead, this was 14.45 and the opening hours are between 0900 and 18.00. I wouldn't use jet parks again even if it was free"May 20, 2018
"Worse parking ive ever used.. ridiculous!! No parking spaces.. no buses to take you to airport.. and same coming back.. flew back from spain quicker than this company could get you back to carpark.. crowds of us waiting on journey from and to airport.. RUBBISH service.."May 19, 2018
"Really poor car park. Rabbit warren springs to mind. Cramped in struggled to find a space upon arrival. Upon return in early hours struggled to get out the place as no signs on how to exit this car park via a car just on foot which was really poor. Would not recommend parking here."May 13, 2018
"Arrived back from Italy yesterday afternoon and stood for 40 minutes at terminal 2 waiting for the jet parks 3 bus.loads for the other jet parks came through but none for us or buses just saying drop off only.... No apology, nothing when the bus finally arrived and we then heard a person on the drivers radio say ignore all bus stops except a particular one as they have been waiting the longest. Which meant lots of other stranded travellers like us. Not what you need after travelling from 5am. Have used these before and they were ok but not anymore.... going downhill"May 8, 2018
"The experience was very good from finding the park, parking, bus and return. However, I was disappointed with the delays due to the roadworks. I would have thought an organization as large as Manchester Airport would be able to have this managed better"April 27, 2018
"Hi ,used this car park recently here's my findings.
1/ Road works all over the place severely delaying your transit.
2/ Couldn't find a parking space, cars parked illegally all over the place.
3/ Waited 45 min for courtesy bus.
1/ At terminal 3 the bus lanes are poorly marked and the buses do not obey the lanes when they arrive.
2/ Some of the driver are extremely rude,what ever you do don't ask a question.
3/ Bus trails around all the terminals in and out of roadworks be quicker to walk.
Conclusion: completely and utterly useless I will never ever use these fools again."
"We were new to Manchester Aerport and found it a little tricky, parked our car in what we thought was jetparks 3 but only to return from our holiday an couldn’t find our car. Wit the help of a lovely bus driver Big Martin he went out of his way to help me ,my disabled partner an our two kids find our car an take us to the car park it was parked in, what a very lovely helpful guy, fantastic job Martin.