"If we had parked in Jetpark 2 I would leave a report. However, when we got to Jetpark 2 we were told it was full and would have to go to Jetpark 3. Fortunately we had been there before so had a good idea where it was. This however was not good as we were running late due to the hold up on the M56. Jetpark3 was quite full all the disabled parking had gone so we had to spend quite a while finding a spot. The bus was ages coming and time was running out.
When we returned to Manchester the bus for Jetpark 3 was 30mins in coming. During that time 2 buses for Jetpark 2 went by. Not a good experience. We are booked again with you in June!,"
"Price doubled !!--- I have been using Jet 1 or 2 for many years now, last used September 2017 and paid £37 for a week. Always had great service and love the location. but looking at May 2018 and cost doubled to £70.00. Don't mind paying a little extra but not double - so will not be using Jet Parks"March 25, 2018
"Disgusted at being charged £15 after being delayed one hour. Will never use BCP again or recommend them. I have never known anything like it with any company before , for something out of our control."October 4, 2017
"Close to airport with regular shuttle buses, but car park full with a significant number of cars parked outside marked bays, some in vulnerable locations. We were lucky to get a newly vacated space. On our return 2.5 weeks later the car park was only marginally less full."July 2, 2017
"The parking was good with the exception that I had to drive round twice to find a parking spot. I think I got the last one. I an not sure that I would use again as I have no confidence that I would be able to find a parking place."May 22, 2017
"Initially it wasn't easy to find on the website but as we had used Jet Park 2 in the past so searched more extensively. It is easy to find off the motorway, parking is easy, buses are regular, we experienced only a short wait to get to the airport after parking and on the way back to the park after our return the bus was waiting. Very good service. The reason I didn't score a 5 was because I found it difficult to find initially on the website and I had used jet parks 2 before, a new customer may not be aware of their options!"May 2, 2017
"On return to u.k. had to wait for over half an hour for transport to park. Drivers not helpful... just doing their job I guess."April 9, 2017
"handy for terminal"March 27, 2017
"Very easy to find the car park, didn't have to wait long for a bus on either my departure or return journeys. Very friendly & helpful drivers. Have used this car park before & will definitely use it again."March 25, 2017
"Not a good experience. Had to wait far too long for the bus both ways. Will go back to jet parks 3 next time."January 6, 2017
"Good value"January 2, 2017
"Really slick process great price very easy to set up"December 18, 2016
"Good directions. Easy to find. Good shuttle service. Number plate recognition didn't work, but quickly and easily sorted by pressing help button at entrance."October 20, 2016
"Easy to find. Plenty of available spaces. Good shuttle service. Nothing to complain about, it all worked perfectly."October 14, 2016
"some difficulty in find the parking space!"July 3, 2016
"Got to give jet parks a 5. As we use you quite alot and you are very good at delivering a very good service. But this time it was a total disaster as when we arrived at jet parks was told by a very very understanding men at the entrance it was full no where to park, but told us to another parking place which we wouldn't have to pay any more, but on arrival to park it was full.we did get a parking space after driving up and down for over an hour,
But will still continue to park with you,
"Easy to find bus pick ups prompt and helpful with baggage and guiding passengers to where they need to be"June 2, 2016
"Simple and easy process"May 23, 2016
"Excellent easy to use service"February 22, 2016
"Always use this firm never had a problem easy to find and easy parking.thank you for a great service."October 15, 2015
"as usual ... no problems . value for money . id recommend jet parks ."October 13, 2015
"What a refreshing change to our usual airport parking problems. Everything went like clockwork. Park easily found, space easily found, Shuttle to and from the airport was quick and frequent so little or no waiting time. To enhance the experience the good nature and humour of our driver was wonderful."October 9, 2015
"Advertised as a parking... it is a field covered with gravel, most people use suitcases on wheel these days.
Advertised transfer every 10 min to terminal 2... a joke...waited nearly 30 minutes to get on the bus going to all terminals it took around 20 minutes to get there
If you have to use it need to be at least 3 hours before they close gates or you will stress out big time."
"when we arrived on the car park, we had to drive around for 15 minutes to find a space. Once we had parked the car, the bus arrived promptly and we were taken to the terminal. On arrival back at Manchester, we waited 20 minutes for a bus which took us back to the car park. To our horror, we found that our car had been totally blocked in and there was no way we could move the car. We then flagged the bus driver down for advice and we contacted Jetparks via the intercom at the barrier. A employee attended 15 minutes later and we we were informed that the offending vehicle had been parked that morning and the car was there was the next 2 weeks. The employee then told me he would contact the AA. I waited for over half an hour and then noticed the AA van at the far end of the car park. I walked over and spoke to him and he informed me that he could not help me due to the driver not being present. I had now been stuck on the car park for 1.5 hkurs in hot weather with a tired and disgruntled 6 year old daughter. I then walked across to the intercom and again spoke to Jetparks. They then told me that they were sending a manager out to assess the sitution. After a while, he arrived with a colleague and they managed to drag the offending car clear. In total,we were delayed for nearly three hours which resulted in us missing a lunch arranged with friends on the way home.
Two questions need answering.
1. Is the car par overbooked as we found it difficult to find a space, as did a lot of cars we noticed whilst we were waiting for assistance.
2. Why are the parking bays not marked,. This leads to people abandoning cars wherever they can
3. If the car park was manned, this might not have happened.
The staff at Jetparks were very understanding and helpful on the day, but due to the distress caused to my wife and daughter, I will be very reluctant to use your company again"
"I have used jet parks 2 before parked the car with ease picked up within 7mins dropped off right outside of departures all in All from parking to t2 12 mins on arrival same as 7mins for bus at car after 15mins takes the pressure off knowing your so close to the airport great value for money and piece of mind parking will use again"August 14, 2015
"Parked at Jet Park 2. I cannot find fault with this car park. Easy to find from M56 very close to airport. Very helpful and friendly bus drivers for both journeys. No problems entering or leaving. Much preferred this to Jet Park 3 which we used last year. Will definitely use again."July 25, 2015
"Great way to park at Manchester Airport, shuttles arrived after very short waits, a great service, will not hesitate to use the service nextime I travel from Manchester."July 7, 2015
"This was the first time I have used Jet Parks 2. It is extremely convenient, well organised, and reasonably priced. I was impressed with the service, and would recommend it to anyone using Manchester airport. I will definitely be using Jet Parks in the future."July 6, 2015
"Did everything we needed, very good service and would use again"July 3, 2015
"Overall good value and service however the number plate scanner wasn't working properly which delayed us a bit and caused a queue behind us. Having said that once we parked the shuttle service was reliable quick and hassle-free. Would recommend."June 15, 2015