"When our car was delivered back to us at the airport, we were asked to sign to say that everything was ok with it. I couldn't sign as the car wasn't mine but my dads. He was busy further down the road helping my brother, who had booked another meet and greet (not your company) who had kindly brought their car back with a flat tyre. After shouting my dad to come and sign the paper, we were told that they didn't have time to wait and threw the car keys on our luggage and left. Not very professional!!"February 13, 2016
"Drop off was issue free, but we waited 30 minutes for the car to be returned upon arrival back at Manchester, not very impressed as we had a 9 month old baby!! Called mobile number a few times only to be told each time 2 minutes away!!"February 7, 2016
"Excellent. Best we have used yet. Very quick valet service"February 4, 2016
"Very good service no wait on arrival and only 5minutes on return"January 30, 2016
"Very slow pick up and drop off
Very curt answer on phone"
"Would have liked a more prompt pick up of my car when going on holiday, a shorter wait on return, would use you again, thanks."January 13, 2016
"so simple, and staff were great too. Will definitely use again."January 4, 2016
"The best"January 4, 2016
"Great service, everything ran like clockwork!"December 15, 2015
"Hardly any waiting, all you could ask and reasonably priced"November 7, 2015
"no problems either direction both drivers were polite and efficient I can't fault it and I will definitely use again"November 4, 2015
"Excellent, would recommend this company and service. We booked Meet and greet parking, drove to departures and a friendly helpful driver was there waiting to pick our car up and when we returned from our holiday at 4 am, there was another friendly helpful driver waiting for us with our car. Great service 10 out of 10! Will definitely be booking this again."November 1, 2015
"Excellent service, efficient and friendly and quicker as well as cheaper than the official airport parking I have tended to use in the past. I will definitely be using this service as my first choice in the future."October 24, 2015
"Absolutely fantastic made the airport experience a lot easier ! Would definitely recommend and do it again"October 23, 2015
"Fantastic"October 16, 2015
"Very good, prompt service, thank you!"October 14, 2015
"Very easy and good value. Would definitely use again."October 12, 2015
"Very easy and convenient to use, will use again and recommend to others"October 6, 2015
"First time using meet and greet and it was very easy, far better than park and ride. Will use this service again in the future."October 6, 2015
"The driver arrived 30 minutes late after two phone calls and I'd completed many circuits of T3 because you get moved on after a very short time. The reason given was that the van bringing the driver had broken down. Perhaps I'm being unreasonably cynical but it didn't ring true although the driver and the switchboard gave me the same story.
The return pick up was fine.
Don't think I'll be using this service again."
"Found the service excellent, you have 4 converts who will not be using taxis again"October 3, 2015
"The service had a lot to be desired. When you go on holiday you want to relax and enjoy but it's hard when after following the companies instruction on contacting them before you arrive so they are there to meet you one is left waiting for more than half an hour before they show up and then not a sorry or acknowledgement of there delay. The exact same thing happened on our return. It was a good job we had left ourselves plenty of time."September 30, 2015
"Unfortunately we obviously hit the wrong day for our trip. We rang 20mins prior to our arrival but the line was engaged - and 22 more attempts and 20mins later- it was still engaged! We tried the emergency number but it went straight into (a full )voicebox. We landed up driving around Manchester airport for a further 15 mins before we eventually got thro to the number.If we had been a single driver or we were running late for the flight, this would have been a nightmare. As it was, it was very stressful. The return pickup was straight forward and efficient and the drivers were lovely."September 30, 2015
"Easy to book, easy to use, simples!!!"September 29, 2015
"Very good service ,fast drop off of car right next to check in so not a lot of walking and when we got back made 1 phone call and car was there within 10 mins will use again"September 28, 2015
"A very professional service"September 28, 2015
"Not sure how these guys got the job, very disorganised and chaotic.
I kept getting asked who I booked them through. I didn't remember because I don't remember this information. Why would I.
I couldn't understand him on the phone because of his strong Manchester accent.
To their credit they did meet me within 10 minutes of my arrival.
On my return again the question, 'who did I book the service through' three times I was asked.
He couldn't find my booking, when he did he called me back to say I would be met in 5 minutes, 50 minutes later he arrived after I called him back to find out what the problem was. The driver had been sent to the wrong terminal, even though I emphasised that it was terminal 3 on several occasions and he wrote it on the collection sheet in big letters.
Couldn't possibly recommend this service to anyone, the concept is great but you need people who are organised with a good work system in place to do the job.
It was the cheapest parking for my weekend away and I got what I paid for."
"We waited 25 minutes after arrival at the airport on our outward leg (despite calling them the required 20 minutes in advance, so they had 45 minutes notice in all), and 45 minutes following our call on the return leg. Nice enough staff, they blamed "staff shortages" for our waits. So, if you use these people, allow plenty of time...."September 25, 2015
"Arriving at Terminal 1 was easy and the man came to collect our car within 10 mins so all good. The return wasnt so good, we landed at 5.30 collected bags by 5.35 but couldnt get through to the number given to me as constantly engaged until 5.52. We were waiting in the cold with a 5 year old until 6.20 and then I rang back and was told noone had actually left with my car as the person who took the message didnt inform the new person at the shift change at 6. We finally got our car back at 7.10 so unfortunately our expericence was not a good one. I have complained to purple parking and expect to be compensated for the issues. We are travelling again in october and I am not sure what I will do about the parking."September 25, 2015
"Despite ringing 15 min prior to arrival I was kept waiting in the drop off area for 20 min and nearly missed my flight, having to ring 3 times. After handing the car keys to the driver all you get is a card with the same phone number I had already rung 4 times. On collection the car keys are given to anyone how knows your surname and asks for the keys to the person delivering it. Not very impressed, affordable, yes but lacking quality, unlikely to repeat."September 21, 2015