"I personally would not use this company again. We were asked to contact the company 20 mins before arrival at Manchester airport so that the driver could be there to collect the car, so we did and were told that the driver would collect the car at the drop off area. After waiting for another 45 mins, making 7 phone calls to find out where the driver was because we'd been asked by the parking warden 4 times to move the car because we should not have been parked there, the driver finally arrived to collect the car. We were then limited to how much time we had at the airport because of the drivers lateness and were quite rushed. On return, there were no problems, the driver was outside with the car because we had a slight delay with take off and a delay reclaiming luggage."August 14, 2016
"Very good and easy would do again"August 10, 2016
"Excellent! Car was picked and dropped on time. Service was friendly."August 7, 2016
"Brilliant on time no fuss nice people would recommend them to everyone with confidense"August 5, 2016
"We were waiting half an hour with two babies to get our car back without saying even sorry to us. Apart of this is ok."August 5, 2016
"I was a little nervous about using this service as I usually use the park and bus service. But I can honestly say that I would recommend and use this company every time. I called 20 mins before hand when dropping off and picking up and I didn't need to wait more than 5 mins. Excellent service."July 24, 2016
"We booked with park and go, when we phoned initially they didn't answer the phone, then they couldn't find the booking then when we phoned back five minutes later they had miraculously found the booking. They turned up to collect the car after about 15 minutes wait.
On our return when we phoned they again claimed they couldn't find the booking and asked us to phone back in 5 minutes, when we did this they'd again found the booking and the car was on it's way and turned up in about 10 minutes. We were not overly impressed with their efficiency but after speaking to a lady who had been waiting for over 2hrs 30 for her meet and greet car to be returned, had had several conversations with the company who had subsequently stopped answering her calls and she was about to contact the police we decided park and go were alright and a good deal at the price."
"As usual, an excellent service, can't recommend enough!"July 11, 2016
"all good! car delivered back in good condition (phew)!!"July 7, 2016
"Was a good service would use again"July 5, 2016
"very good service would use again"July 5, 2016
"After calling ahead at least 20 minutes before to one of the mobiles provided there was no one there to meet us and I couldn't get through to the same number so tried the other one and a different member of staff answered and told us he was unaware of our arrival. However, 5 minutes later we were met by a really nice bloke called Zach. He even ran into the terminal after leaving to hand over a mobile that I left in.
The car was in perfect condition when it was returned and was only late to a very busy queue into terminal 3, around 25 minutes after calling from passport control and we stood for around 5 minutes. I would use them again, just some sharpening up to do on communication. Overall good"
"Quick and efficient"July 2, 2016
"Excellent service , polite and helpful drivers, efficient and prompt.First time I have used Meet & Greet but will definitely use again ."July 2, 2016
"Easy to use service friendly drivers... Had to wait 10mins extra to pick the car up but not a big issue... Would use the service again"June 27, 2016
"Easy process and easy to locate. A bit waiting at drop off and about 30 mins waiting at collection, not ideal after a long flight, but could be worse."June 24, 2016
"First time we have used you but will definitely use you again. Courteous professional prompt service no waiting around. Thank you very much I will be recommending you"June 19, 2016
"nice courteous and prompt service!.. well done everyone."June 15, 2016
"Fantastic. Excellant service very prompt wil definatly use again."May 29, 2016
"Fantastic service 29142"April 28, 2016
"The last couple of times, the drivers are taking too long to come collect the car or return the car to me. It take 20mn on average while before it was pretty quick."April 21, 2016
"Excellent service, car returned for collection at meeting point earlier than expected. Would use this service again."April 14, 2016
"No problems overall but the drop off arrangements at Terminal 3 need improving as there is no designated drop off point should you arrive before the 'greet person' and I was moved on by airport security on three occasions. Terminal 2 pick up was very good. Apart from T3, no problems."March 8, 2016
"I'm writing this review while waiting for my car to arrive at terminal 2. I contacted the drivers at 20.14 tonight and it is now 20.58 and I am still waiting.
The reason for using this service was for ease and convenience, this is not the case. There has been2 other groups waiting tonight experiencing the same thing.
Not good! I was told they are busy and don't have enough drivers! I'm unsure how this happens when they know flights coming in and number of jobs each day!! Not good!
Also was told 45 minutes ago it would be 15 minutes!! Another fail!"
"Drop off was fine. Had to wait 1 hr on return. No body picks up the phone."March 6, 2016
"Would definitely use them again. Driver waiting for me at the Terminal. Very pleasant and professional. On arrival, driver came with my car within a few minutes. Cleared all the snow from the windows for me. Great company."March 5, 2016
"Poor, had to wait 35 minutes, told only 20 minutes, whats the point of carry on bags for quick exit when you have to stand in car park waiting for 30minutes, pay the extra, get meet n greet where your car is waiting for you."March 3, 2016
"15 minute wait on arrival at 6.00 am told it was due to a shift change! 50 minutes wait on return after being told someone would be there in 10 minutes again told it was due to a shift change. Not impressed at all and will definitely not use them again. The idea of a meet and greet is that someone is there to meet you when you arrive not standing around and making calls to find out where they are with you car!"February 21, 2016
"When our car was delivered back to us at the airport, we were asked to sign to say that everything was ok with it. I couldn't sign as the car wasn't mine but my dads. He was busy further down the road helping my brother, who had booked another meet and greet (not your company) who had kindly brought their car back with a flat tyre. After shouting my dad to come and sign the paper, we were told that they didn't have time to wait and threw the car keys on our luggage and left. Not very professional!!"February 13, 2016
"Drop off was issue free, but we waited 30 minutes for the car to be returned upon arrival back at Manchester, not very impressed as we had a 9 month old baby!! Called mobile number a few times only to be told each time 2 minutes away!!"February 7, 2016