Manchester EazyPark Meet and Greet reviews

Here are some comments that our customers have made about Manchester EazyPark Meet and Greet

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4

"good,well organised every thing went according to plan"

August 12, 2011
1

"We had a very bad experience with eazypark it all started when my wife rang them at 1:15pm to let them know we where about 10/15 minutes away. my wife was inormed by a very rude man on the other end of the phone that we were late we were booked in for 1:00pm but due to an accident on the motorway near home we were running about 20minutes late as we arrived at the airport for 1:21pm the man said that we were late so and i said well what shall we do now then he said that he could come but he didnt know how long he would be as he had other customers to look after not just us. My wife was very upset being spoken to like that to the extent that she would not ring back to let him know we were in the destination he required us to be. I therefore rang him back to let him know we were there and he was ok with me but did tell me what he had told my wife consiquently we waited 30 minutes or him to arrive...... On our arrival back from our holiday it tells us on the information we received that we were to ring when we had collected our luggage which we tried the reply on the message said we are very busy and do not leave a message at this time we were getting a little worried eventually we managed to contact someone and they said that because our plane was in early he was very busy so he did not know how long he would be before he could deliver the car to us. Infact our plane was delayed by 20minutes but as it happened we were only 10 minutes late but he insisted we were early we rang him at 3:15am and he came to meet us at 4:00am we were very unhappy with the service we had been given we were very tired as we had been up 22 hours by this point and all we wanted to do was get home we had to wait outside the airport and it was cold and raining. We could of left the car on the airport car park for the same price as we paid you. On leaving the airport the man that brought us the car was conviently getting into another customers car so it was quite obvious to us that it was not convient for him to meet us when we required it was to coinside with another pick up. That to us is not a meet and greet service the man that delivered our car certainly needs training in customer care!! We would never consider using your so called meet and greet service again and we would not recommend you to anyone we know
yours sincerley Lee J Carter"

August 9, 2011
3

"meet when left was ok, but on return directions were poor so we went to the wrong place?

sorry for delay been ill.

lavinia"

August 9, 2011
3

"There was a driver waiting for us at the airport when we arrived at terminal 3. However for the return journey we had to wait 35 minutes for our car. We used different meet & greet services over the past years and this is the longest that we have ever waited."

August 7, 2011
5

"All I can say is.... you won't get a better service than the EazyPark Meet and Greet. It should be re-named and misspelt EazyPark Meet and GreAt!! Excellent service and great lads collecting and re-delivering the car. We'll DEFO use them again. Thank you!! x"

August 5, 2011
1

"Very dissappointing. Car returned to me in dirty state with hardened bird droppings all over it. Driver apologised and said he had tried to rub the worst off - the driver's door was smeary. I don't know what he used but we now have a dull patch on the same door! I signed the sheet indicating I could not tell whether the car was damaged or not."

August 5, 2011
5

"Really efficient service. Polite staff. Would defiantly use again."

July 31, 2011
5

"Excellent service - had to wait about 5 mins for collection but presented no problems - returned to airport phoned and car at airport within 5 mins so excellent - only negative comment car was covered in dust so needed a good wash but apart from that excellent good value will use again - thank you"

July 29, 2011
5

"very good on the way out on holiday but you should bring the car to arivals not departures"

July 27, 2011
2

"Far from happy. Departures was fine but owing to confusion on dates my car was not available on my return and I had to wait over 30 mins for my car to be delivered.
I shall not use this service again."

July 25, 2011
5

"Great service no fuss.On time both on departure and arrival."

July 25, 2011
2

"Easy to contact but unfortunately it wasn't meet and great. we rung as requested 20 mins before arriving at the airport but we was waiting at the airport for 45 minutes before some one came to greet us.
On returning with our car it was very good and they was with us within 10 minutes but unfortunately when we arrived home we noticed that there was a scuff mark on the back of the wheel trim cover. This was not there when we dropped the car off and after travelling for most of the day we did not check the car when we picked it up.
Not sure if we will use meet and greet again in the future. We generally book into a park and stay hotel which is what we will be doing on our next holiday."

July 19, 2011
5

"Thanks for a great service. When we returned I just phoned your office and the operator gave me directions to car park; within minutes my car was there. I will use your service again."

July 19, 2011
5

"wonderful polite service. We will use it again, saves all the hassle of lugging bags on and off buses, great."

July 18, 2011
5

"all good, wanted to change time of arrival at last minute as we were very early and it was not an issue, pick up excellent all good. more than happy with everything"

July 17, 2011
5

"Excellent service, very good"

July 16, 2011
5

"First class service would definitely use again. Easiest and most convenient option."

July 16, 2011
5

"All went according to plan, and how wonderful to have our car waiting for us after we landed with no hassle waiting for buses.
Excellent service. Will definitely use in future."

July 15, 2011
5

"If I can get a half decent price (this time £60 for 18 days..), to just turn up, get the car picked up, and have it returned as we step out of the airport on our way home..) I wouldn't bother with buses every 15minutes+ and struggling with luggage, which would be the case with only slightly cheaper services! Fair enough, we did get a bit of a telling off for being 6 minutes late on arrival, but unfortunately the power steering had gone on the way to the airport, which made it a bit of a task getting there..and I had swapped my car between booking and arriving, and forgotten to tell EazyPark in the meantime, so they were looking for a different car..SORRY! However, the chauffeur was extremely gracious (as was the chauffeur returning the car!) and as usual EazyPark Meet and Greet were excellent all round...the car even looked as if it had been cleaned when we saw it again, but I gather that it had been raining a lot in Manchester while we'd been away, which might explain it?? Excellent service though, and I recommend this service 100%! Thanks!"

July 14, 2011
5

"Everything went smoothly"

July 13, 2011
3

"The booking was easy and simple. However, the time that they took to both pick up the car and drop it off I felt was too long - around 25 minutes, I had to phone them on both occasions to chase up their arrival time. I might use them again, or an alternative company that offers a similar service, as I was travelling with my elderly, disabled mother it was easier than parking the car myself."

July 13, 2011
4

"Arrived at airport after a little confusion the car got picked up 10 minutes after arriving and about 15 minutes after we had landed I suppose it was not that bad, operators were curtious and polite and efficient,would probaably use them again."

July 11, 2011
5

"Excellent service, very professional, on time and polite. Would certainly use them again and recommend to friends and family, one to remember for future visits to Manchester Airport"

July 11, 2011
3

"Overall it was nicer to have the car picked up and dropped off and given the cheap online price worth the few extra pounds to have the service. However, the staff who answered the telephones were not friendly and unhelpful with their directions. They assumed a basic knowledge of the airport (I am from London and therefore unfamiliar with Manchester). They also asked us to call when we were ready, rather than in advance meaning, that when we had (finally) found the meeting point, we had to wait around. Our understanding was that the car would be waiting for us.

Possibly would use again, but have been put off by the staff and will look for a different company and pay the extra money for a nicer service. Put a bit of a downer on both ends of an otherwise great holiday."

July 11, 2011
5

"brilliant service, would recommend to anyone."

July 9, 2011
3

"Used eazypark meet and greet on our trip to Venice. This was the first experience of this kind of service. We rang 20mins before arriving in Manchester airport but had to make a further 3 calls as the driver was no where to been seen, finally turned up about 15 mins later. However the return pickup was smooth and the driver was waiting for us meaning that we could head staright home."

July 8, 2011
5

"I can only describe the meet and greet as Brilliant.The personnel were smart efficient businesslike but friendly both going out and comming back I will and allready have recommended them to family and friends and will definately use them in the future"

July 8, 2011
2

"Very confusing arrangement within the drop off area, had to go around in circle for a long while, getting lost within the airport. For those not familiar with the airport too much hassle. Will not repeat. On return, despite having left flight number, still had to wait for the car to arrive."

July 4, 2011
5

"Excellent service,phoned just before we arrived at airport,waited only 5 mins,car collected from right outside terminal.On arriving back in uk,waited 10 mins and car delivered back to us,Staff very professional and friendly,will definately use again"

July 4, 2011
5

"Would recommend this service to everyone polite fast and helpful staff. A member of staff was ready and waiting for us at departure's. one and half hour delay coming back again the member of staff was waiting n polite."

July 3, 2011