"This service is a great idea in principle but sadly this company hasn't got a slick service.
They tell you to call them when you are 10 mins away from the airport so they can meet you at the drop off point, we tried calling them and there was no answer, it took 5 mins of constant phone calls before anyone picked up. We informed them of this and said we will be there in 5 mins. We ended up waiting for just over 30 mins at the airport for them to meet us, im just glad that we weren't running late.
Thankfully when we arrived back to the airport the service was far better which was probably because it was 3am and they wouldn't have been busy.
If I ever book them again then I will call them from 30 mins away to give them time to get to the airport."
"Will not be using them again. Turned up late to collect the car. Said 10 minutes, was 20. On our return we contacted the number and my wife forgot which terminal we were at. All they had to do was ask which flight as all thomas cook are terminal 1. Instead very abusive. Wife rings back to tell them terminal and they say very busy, will be 20 mins ( 1am. this happened). I rang, they hung up. Turned up 35 mins after we had rung, didnt allow us to check the car. As soon as we mentioned what had happened, just got in another car and drove off. We have used meet and greet from other companies 3-4 times a year but will never use this crew again. I know it sounds a bit like victor meldrew but I am just an average punter having been treated really badly."May 24, 2012
"Very good service no problems with drop off or pickup worth the extra few pounds for the convenience would recommend to all"May 21, 2012
"I used the Meteor meet and greet and found the mobile number was incorrect and I had to ring the main office and then a 0845 number from my mobile which incurred extra costs and had to wait for 20 min for my car to be picked up ( it would have been quicker and less stressful to boo a normal car park!) on the way back I also had to wait for nearly 20 min for my car to be dropped off. All in all a waste of money and it took longer and caused more stress than parking in the long stay car park!"May 11, 2012
"Great service, punctual, polite and helpful beyond the normal service. Delighted and will definitely use them again."May 6, 2012
"Excellent service. Prompt and pleasant chauffeurs. Will recommend and use again."April 30, 2012
"When I arrived back to Manchester I rang as i was supposed to and was informed it would take 20mins for my car to get to me, I was ok with that but when my car didn't arrive for 1 hour after I called is bad service so won't be using again."April 27, 2012
"Excellent service - prompt, courteous, efficient. I'd have no hestiation in using them again"April 23, 2012
"Excellent - faultless!"April 23, 2012
"Everything was fine, car was picked up and delivered back as per agreement and in good condition."April 23, 2012
"very good service"April 22, 2012
"very good service"April 22, 2012
"The service was great"April 22, 2012
"couldn't fault the service. rang ten mins before and they were waiting for the car right outside the terminal. we were delayed two hours on the way home and arrived in at 1:30am - rang from customs and the car was waiting right outside the door. cannot recommend highly enough."April 16, 2012
"GOOD SERVICE, ON RETURN FLIGHT WE WAITED 2 MINUTES FOR THE CAR TO BE RETURNED WHICH WAS GREAT AS IT WAS 1 IN THE MORNING.WE WAITED A LITTLE LONGER FOR THE CAR TO BE COLLECTED ON ARRIVAL BUT THAT WAS BECAUSE WE TURNED UP AN HOUR EARLY. WOULD DEF USE AGAIN SO MUCH EASIER THAN ALL OTHER OPTIONS THANKS"April 16, 2012
"good prompt service, everything went smoothly. Polite efficient staff."April 15, 2012
"Wouldn't use this service again. All seemed well, efficient staff when we phoned on way into the airport and on arrival. Then the man driving our car away screeched out of departures at high speed. Worrying!
On return we found the pick-up area with no problem, but 10 minutes turned into 15 before our car arrived and the drop-off guy didn't ask who we were or give us a chance to check the car over, just buzzed off, presumably to pick up another car. Bodywork fine, but evidence of pie-eating all over the dashboard. Unimpressed."
"reliable, prompt and all went to plan. Good service, many thanks."April 10, 2012
"Excellent service. No stress and no hassle. We will use Meteor Meet & Greet Services again. Thank you!"April 9, 2012
"The reception was great ie we arrived earlier than expected but they sent a driver almost immediately and i did leave a bag in the car which they came back with for me. However on return journey i rang as requested once through customs but had to wait for 30 minutes in the cold with my 2 young daughters. They did apologise saying they had been held up with another customer, handed my keys back without taking the confirmation slip which is disturbing.I appreciate they are not luggage porters but feel they could have al least helped me with my 2 large cases as i was on my own."April 9, 2012
"Staff were friendly but on arrival we had to wait at least 20 minutes in the cold. Simmilarly on return we had to wait 20 minutes allthough the flight landed 40 minutes earlier."April 9, 2012
"I booked my greet/park with you on 30th march for 6 days. Unfortunately when I printed my ticket the last digit 7 was not printed as a result we could not. Contact you and as a last desperate effort ended up parking the car in short term car park and ended up paying 210£ on our return.I think if you can send a text message so the no. Gets automatically on our mobile and very cost effective.you can add another £ to this service and nobody will mind.please look into this as my last trip was a financial disaster."April 9, 2012
"Great service and on time both ways excellent"April 2, 2012
"Was made to wait 20mins for my car to be picked up and 30mins when I arrived so not happy. Ontop of this my car was covered in mud when I got it back. No great sense of customer service. Would not recommend!"March 26, 2012
"Great service, on time and polite."March 18, 2012
"Excellent service, no waiting around and quick and easy change over with the car. Beats waiting for shuttle bus service any day!"March 13, 2012
"very quick and easy service. Would recommend."March 7, 2012
"Great and easy service, made the trip so less stressful would definitely recommend."March 6, 2012
"When I phoned 10 mins prior, I was asked to ring again when I was nearer the airport. I pointed out that I was travelling alone and would not therefore be able to do so - as I would be on the motorway - However, a nice young man presented himself as soon as I had unloaded my bag and was very efficient. On my return, the directions were clear and my car was delivered promptly and without fuss. Altogether, I was very happy with your service."February 27, 2012
"Excellent, timely service."February 16, 2012