"First class prompt service."November 5, 2007
"On arrival, you park your car in a temporary parking area and unload your luggage. You then fill in a form indicating any existing damage, etc on the vehicle and leave your keys in the office so they can park your car in a more permanent place whilst you are away. They then take you to the airport in a minibus - job done. On return (after you are thru customs) you phone a free phone number and they come and pick you up from a designated bus stop (it took about 15 minutes to turn up which was acceptable). On returning to the parking area they had positioned my car again near to the unloading area so it is easier to load your luggage and leave quickly. On return I was given my car keys and signed the form I had signed on arrival. I moved my car out of the parking position nearer to the cabin to load my luggage and did a check of the vehicle with a torch.
Shock, horror, I found a very bad scrape down the rear bumper on the drivers side with green paint (obviously from another persons car) and undercoat was showing on the bumper where it was once blue.
As it is the weekend I now have to wait till Monday to contact someone at Autostrong to chase this up and no doubt have to chase around insurance companies to get quotes for repairs all at the cost of my time and effort for which I was not the cause.
Clearly, all went smoothly until the return, but if the drivers who park the vehicles cannot do this safely, then I would have been better off leaving the car at home in the garage and getting a taxi.
Hopefully this matter will be sorted fairly quickly, but I cannot recommend this firm for that obvious reason."
"Reliable - been there many times. Quite far from airport(Altrincham) so sometimes wait is a bit long, but generally picked up at airport by minibus within 30-45 minutes of phoning. Car ticking over and warmed up during winter so it's ready to go. MUCH better deal booking through Airport Parking Shop website."November 4, 2007
"excellent service .courteous staff even at 5.30 am #
Followed by a prompt pick up on return . Well done"
"It does what it says on the tin!!! Prompt pickup and drop off to airport. First company that took mileage on car on drop off, very professional."October 31, 2007
"We found the overall service from Manchester Autostrong to be good and would use them again. The downsides were that the actual place was a little difficult to find, could have been given better directions.Also the drive to the airport was a bit frantic but the driver got us there in good time.
The pick up was in the early hours of the morning due to 5 hour delay but we got picked up within 10 minutes of coming out of the airport and waiting at the designated stop.The price was the cheapest we could find on the internet and the booking procedure was very easy."
Got a bit lost with the directions to the car park but will know for next time.We arrived late but were taken directly to the airport very swift pickup on return only had to wait 5 minutes."
"Very disappointed with service on arrival at Manchester Airport. Despite leaving arrival flight details (on time) and phoning upon arrival we had to wait 30 minutes with a small baby in the cold. When the minibus did arrive it was almost full and the driver debated whether to let us on or not as the baby counted as a seat despite being sat on her dad's knee."October 27, 2007
"Excellent and efficient. V near airport."October 27, 2007
"Excellent service"October 26, 2007
"This is the fourth time we have used this facility. They are efficient, polite and helpful. Would recommend them.
They offer a return discount by a code number. It would be better if they had a system to note returning customers as we keep mislaying the number."
"Our car parking arrangements at autostrong at Manchester airport went without a hitch. Iwas very impressed with the courtesy and efficiency of the staff. The bus was waiting for us on on leaving the terminal. I shall certainly use autostrong againh in the future. Thank you for your recommendation.
"CAN NOT FAULT AT ALL FROM START OF HOLIDAY VERY EARLY IN THE MORNING WE WERE NOT KEPT WAITING JUST PARKED CAR UP AND TAKEN STRAIGHT AWAY TO THE AIR PORT AND TO HAVE A BUS WAITING FOR US AS SOON AS WE GOT OFF THE PLANE WAS FANTASTIC NO WAITING AROUND TO BE PICKED UP THANK YOU ALL SO MUCH CHEERS LORNA"October 22, 2007
"Quick and efficient service - as usual. Will continue to use again when necessary."October 22, 2007
"the BEST airport parking company we have dealt with (and we have dealt with quite a few in the u.k).
very reasonable price
easy to find location map provided
courteous and prompt, reliable service
highly recommended- many thanks"
"a speedy and friendly service at both ends would use again without resistation"October 19, 2007
"Booking with Skypark couldn't have been easier, directions were clear and precise and drop off and pick up were as quick as they could possibly be. Very professional, we will recommend you to others and will use your service again. P.S. please say thank you to your staff."October 19, 2007
"Put in simple terms no problem, simple but efficient, quick pick up easy instructions. Thank you."October 18, 2007
"Put in simple terms no problem, simple but efficient, quick pick up easy instructions."October 18, 2007
"Service at car park very good but directions to it were not good after trying to find it had to stop and phone them. The road which we were supposed to turn right was not very well sighnposed on instructions recieved with booking. when told it was next to a pub it was a good landmark so you know knew when to look for the right turn."October 17, 2007
"The directions that we printed were not the best but with the help of the local dog walkers we eventually found AutoStrong on a rather desolated industrial estate - and realised why no one ever had their car pinched from there - the thieves would never have found the place!
However, the staff were OK, the journey in the mini-bus was rather 'weavy' and took 15-20 mins and wasn't for the faint hearted. The pick up after the holiday was OK and again, after the 20 min return journey, our car was waiting.
Was it OK - yes, was it the best we have ever used, definitely not. Would we use it again, probably not, too far away from the airport and even though they were the cheapest, I would rather pay more and have a nearer to airport site."
"I found Autostrong very efficient and friendly. The drivers were pleasant and the Minibuses warm and clean."October 13, 2007
"Very Good, But could do with new mini buses for the long trip though the lanes to airport."October 12, 2007
"Good service for the price
Took a little longer than stated to get there,and took longer to be picked up. but overall very happy with the service"
"I have used 3 different airport parking services at Manchester and this one was definitely the worst. difficult to find, staff were not very polite, took us 15mins to get to the airport, staff didn't load our luggage in the trailer, the driver who took us there drove like a maniac without slowing down for speed bumps. overall we were not impressed."October 9, 2007
"Staff were helpful and i would use this company again"October 8, 2007
"We have used Autostrong several times and would recommend it to anyone. The transfers to and from the park and the airport are always prompt and efficient. Our car is always ready for us upon our return. We consider Autostrong excellent value."October 7, 2007
"This was the second time I had used autostrong and I have to say was disappointed with the service I received. After waiting 45 minutes for the bus to arrive at T1 at Manchester Airport, we arrived at the car park to a completely flat tyre. As they had moved the car the previous day someone must've known it was flat and not even bothered to check.When my mum raised this with the receptionist they literally threw the tyre pump at us and said pump it up yourself. We were left at 6am in the pouring down rain (without a coat!)to attempt to pump it up. It turned out we had a slow puncture and we had to wait another 15 minutes for another guy to turn up who couldn't get the wheel off. No one else bothered to help him and we ended up just hoping the slow puncture would at least get us home. I am a frequent flyer and will not be using autostrong ever again."October 6, 2007
"Having used this car parking service on several occassion over many years and having been highly satisfied with the service, I find my last experience needs to be brought to the companies attention. The outbound trip was with out incident, however the return trip to collect my car was poor. Having carried out the instructions given to me on our return, to phone the number given to me after collecting our cases. The instructions given to me to locate the minibus pick up point were poor and resulted in the 4 people in my party dragging our suit cases around manchester airport trying to find the train station pick up point (the train station not being sign posted). A map on the paperwork with directions to the pick up point would have resolved this problem."October 2, 2007
"had no problems getting to the site with the instructions given.
all went smoothly on the way to the airport even though it was 3 oclock in the morning and on the way back the van was waiting for us which is always a bonus after a tiring holiday!"