"A very poor and worrying service. Initially all seemed good, someone was waiting to pick the car up on our arrival at Manchester airport, they gave us a card with a number on to call on our return and provided clear instructions.
However, on returning, it took us 30 minutes of ringing before we got an answer. At that stage we were told that there had been some earlier issues and to ring back in 10 minutes. This situation continued with us being told they couldn't say when the car would b returned or they couldn't find the car or they hadn't got any drivers.
After 4 (yes 4) hours of getting nowhere) we had no other option than to call the police. They didn't seem too surprised at the story of our experiences and rang the company on our behalf. Even after this, it took another hour for the car to be returned.
We had picked up our bags at 2.am and finally got given our car and 6.55 am! Hardly a meet and greet service."
"pick up was fine
return was terrible got lots of apologies but car took for ages over half an hour , flight was late but we could have done with out waiting"
"very good service and reasonable price.Staff are helpful and polite."June 8, 2012
"Absolutely first class service fron start to finish. its the future."May 31, 2012
"Great service especially as I had a 6 hour delay on return and to another terminal. Will be using again!"May 2, 2012
"Superb service! No problems at all. Friendly and prompt!"April 22, 2012
"Very efficient service, we will definitely use again."April 9, 2012
"Never use them again."March 26, 2012
"Excellent service, very punctual and met by a polite member of company who returned my car on time. I highly recommend this company."November 14, 2011
"Exactly as described service good only waited for couple of mins. Car was nice and warm too which was excellent for my baby daughter"October 17, 2011
"Service ok. Very disappointed with the condition of my car on return from holiday - it was COVERED in sticky goo. Driver explained that it had been parked under trees and he was too busy to clean it. I like to keep my car clean and I won't be using this service again."October 5, 2011
"Hassle free drop off and pick up. This is the only way I would ever use airport parking."September 30, 2011
"We were really happy with the service and will definately be using them again."September 29, 2011
"Excellent service."September 27, 2011
"Left waiting nearly half an hour in rain on return Not happy !!"September 25, 2011
"Thanks for a superb service at a very reasonable price your staff both on and arrival and departure from Manchester Airport were a pleasure to deal with. Even though we had a three hour advance of return flight to Manchester the vehicle was ready for collection on arrival.
I will recommend and use your services again
"We have not used this company before. We phoned, as requested 20 minutes before we were going to arrive at the airport, but managed to take a wrong turn and arrived 30 minutes later than we had anticipated. The driver was waiting for us when we did, eventually, arrive and we found him to be extremely helpful.
After our return flight we had, perhaps, a five minute wait for our car. We would recommend this company."
"Excellent and effiecient service. Friendly and cheerful staff, quick response to call."September 7, 2011
"sorry the service was poor long time waiting for the car ,he went to the wrong terminal on the return have used this service with other companies and they have been good but you were the worse"September 6, 2011
"We will not be using or recommending this car parking service again, as when we recieved our car back it came with a flat tyre, your driver told us that this had been noticed the day before.
We would have expected your company to put some air in the tyre and then tell us about this, not to return the car to us in this state."
"Everything worked out perfectly well."September 3, 2011
"Excellent service, good value"September 1, 2011
"Very good service. Prompt arrival of driver at drop off and pick up and so no waiting which certainly beats waiting for transfer buses. Would highly recommend."August 31, 2011
"I use Manchester Airport 5 or 6 times a year and I have got to say the Service I received this time was excellent. Both the collection and drop off service was both within 5 minutes of me ringing and the staff were really polite and jolly."August 31, 2011
"does what it says on the tin at a very reasonable price.
Polite friendly service that was punctual and reliable.
Will use again"
"Very smooth service - very happy with every aspect and would definitely use again and recommend to others."August 17, 2011
"great service thanks. prompt & friendly. have recommended to two friends.
Shall use again next yr!!"
"Myself and my partner would have no hesitation at all in recommending Park & Go /Luxury Chauffeur Service to anyone and will definitely use their services again. Both drivers were professional and very efficient. Excellent service!"August 1, 2011
"Very helpful and friendly service, it made life very easy and with five of us it was cheaper than a taxi.
"Excellent service! I would recommend to family and friends. Very easy for drop off and picking up. Friendly staff and would use again."June 17, 2011