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Luton Paige Airport Parking Ltd reviews

Luton Paige Airport Parking Ltd logo

Here are some comments that our customers have made about Luton Paige Airport Parking Ltd

Showing 1 to 30 of 222 1 2 3 4 5 6 7 8 ...
1

"Had a terrible experience with this company, would advise to avoid at all costs. After arriving and finding out I had stated my arrival time was the night before (I arrived the next morning) I was turned away by a very rude and unprofessional attendant even though my booking was still to run for the next three days. Rather than admit me for the remainder of my booking I was told there was nothing they could do and only a new booking for the whole three days would be permit entry. I even offered to pay for one days parking to cover the late arrival but no luck. Thankfully I had booked through a third party comparison website who refunded me in full. I was force to make a new booking with the company next to this Airpark, who were just as cheap but had cleaner offices and friendly and understanding staff. I would recommend anybody to avoid Paige at all costs and use Airparks next door for a much more professional service."

April 20, 2018
5

"Veryou good easy access without delays. Iam happy"

February 6, 2018
4

"Good service all round was pleased .....could do with a few more signs though to get you there ..turning into the wrong car park just before you get there it seems , is a common problem..a sign saying "Paige Parking straight ahead" right next to the previous car park..would be a help!... Good service though."

February 4, 2018
5

"All good, so very pleased with the service and staff polite and friendly."

January 27, 2018
5

"Easy and great!"

January 15, 2018
1

"The parking is fine and the trip to and fro to the airport is very good.
HOWEVER YOU DO NOT RECEIVE REPLY'S TO EMAILS WHEN YOU ARE CHARGED TWICE TO PARK .......... PLEASE BE CAREFUL AS I HAVE STILL NOT RECEIVED A REPLY AND IT IS NOW 13 DAYS SINCE I SENT THE EMAIL. I WOULD ALSO RECOMMEND AIR-PARKS"

January 4, 2018
5

"Hassle free experience :)"

January 1, 2018
1

"Terrible service. We had to wait 25mins when we arrived for the minibus to take us to the airport. Likewise upon out return we spent 1hour in total (the duration of our flight) waiting again for the minibus and despite calling them twice when we landed we had to wait 25mins for our car."

December 31, 2017
5

"Excellent"

December 30, 2017
5

"Quick and easy will definitely use again if heading to Luton airport."

December 23, 2017
5

"great"

December 9, 2017
5

"No issues at all. The service was prompt and efficient. Good value for money."

December 8, 2017
1

"Avoid at all costs.
Booked via Purple Parking who go into administration whilst we are away. Get both an email and a phone call from Purple Parking saying we should not be charged again.
Return to Luton last night at midnight and of course told to pay again so charged £46.95 to get car back when purple parking original payment was only £39.91.....
Now doing a chargeback via credit card on this payment so there was no point them taking it anyway.
Lack of signage, lack of security and poor customer service, I would not recommend to anyone."

December 7, 2017
4

"Good value, easy to deal with, and they are a professional outfit. Booking was easy and straightforward, no nasty surprises. The parking site is clearly secure, well-constructed and well-run. There's a nice, welcoming office with a small waiting area and complimentary tea/coffee. It's not too far from the airport so it really doesn't add any significant time to the overall journey time compared with parking on-site at the airport. The staff are friendly and pleasant. There wasn't too long to wait for a pick-up when arriving back at the airport: about 10 minutes. I would certainly use them again.

Reasons for only 4 stars:

1. The directions to get there are very poor. They say to exit the M1northbound at J9 and take the "A5" towards Dunstable - it's actually the A5108. They say to continue to the traffic lights without giving any indication that this is a long way: around 2.5 miles down a poorly lit country road. They say to then turn right at the lights following directions to Slip End - but there is no signpost at those lights for Slip End. In the dark and drizzle this is particularly challenging. So trying to follow the directions, you end up on a long, narrow and unlit country road, wondering if you've gone wrong, and then turning on the GPS to check or go back. Besides which, it would anyway actually be far quicker and straighter to exit the M1 at J10 > B4540 to Slip End and then turn right.

2. The drop-off and pick-up point at the airport is not a particularly long walk from the terminal - about 250 yards - but in the rain and wind and with luggage it's pretty unforgiving. It would be nice to have the option of closer drop-off in poor weather."

November 23, 2017
4

"Good service at drop off but a long wait for the bus to turn up to take us back to the car park itself, on our return. Service at the car park itself was excellent."

November 1, 2017
5

"Spot on"

October 30, 2017
4

"good services"

October 27, 2017
5

"Good service."

October 6, 2017
5

"It was very good service of car parking. I would do it again in the future."

October 4, 2017
4

"Can't fault Paige: really quick service, excellent driver to the airport (for unrelated reasons we were running very late!) who was helpful in ensuring we caught our flight. Likewise, returning was a breeze and very quick. My only issue is unrelated to Paige: there was a road diversion in place when we drove to the parking site, and the diversion sign was directing drivers *away* from Slip End - slight panic as to how to get to Paige! Luckily local workmen told us to disregard the diversion and how to get to Slip End from the other direction."

October 3, 2017
5

"The service from Paige Airport Parking was excellent.

Speedy check in and drop off to terminal.
Wiss Air flight was delayed over 2 hrs on return which meant we arrived back after midnight, effectively the next day.
Coach was waiting to pick us up, no additional parking charges (which we have experienced from others in the past).

Will definitely use Paige parking again."

September 18, 2017
4

"Good all round and similar to air parks if you have ever used them. One negative however is that I came back to a steering wheel that a spider had made his home by covering it with it's web, always nice after a long flight and drive at 1am.

Obviously I'd hope this wasn't connected but it is part of the experience so I'd thought I would mention it anyway."

September 13, 2017
5

"Very well run and efficient,we didn't have to wait long For the transfers at either end of our trip,we will certainly use this company again and recommend it to our friends."

September 8, 2017
5

"Very competitive rates. Easy to book on-line, nothing hidden. Great all round service. Good job guys!????"

August 25, 2017
4

"Very efficient and courteous
Fast transfer"

August 21, 2017
5

"Parking and service as perfect as always. Will defo keep using these"

August 13, 2017
5

"Very efficient - and we didn't have to wait at all on return, which is most important. Might have been lucky, as other people on same minibus must have waited, but I don't know how long."

August 12, 2017
5

"Left car with Paige for a week in The Alps, transfer to and fro Luton Airport speedy & painless.

On return car wouldn't start, the Paige attendant on duty quickly got me going with a battery booster.

Very happy with the service.

Jim"

August 6, 2017
3

"Disappointed with the collection service, had to wait nearly 40 minutes after calling when we had collected our bags. For just a 15 min trip. Other than that the transfer went smoothly."

July 5, 2017
5

"Everything perfect, thank you"

June 29, 2017