"Excellent parking spot and efficient bus service both ways. The only criticism I would make is the poor signage in the car park. In the dark parking and exit, in common with many other car parks, is problematic and below standard for the cost. Lines should be boldly marked and signs illuminated properly. Lighting generally could also be much better."December 12, 2007
"This was my first experience of parking at Luton Airport and I have to say it couldn't have been easier. It was quick, there wasn't a long wait for a bus and the system with validating the ticket works well and is easy to use.
I will definitely use Mid Term parking again.
"Well sign posted and convenient car park to get to and park in. It did seem on both days that only a single bus was running and on our return we did have to wait nearly 15 minutes for the bus to pick us up to take us back to the car park. Aside from this though all works well. A lot more convenient than parking at the bigger London airports"December 4, 2007
"Conveniently only a 5 min bus ride to terminal building. Easily accessible. need to mark the parking rows better. Found that validating the ticket in terminal building an inconvenience as they needed booking ref.Should try validating on exit where the credit crd used to make the booking could validate the ticket at the exit."December 3, 2007
"Easy to book on line.
Good instructions - directions and how to validate ticket on return.
I would recommend it to anyone."
"Easy to use, well signposted, regular buses to transfer you to the airport with pleasant drivers. Easy to have your ticket validated in the terminal for you quick exit."November 29, 2007
"fine.... but chilly to wait outside in the cold even for 10 minutes!!! the mid-term shelter at the terminal was surrounded by trolleys abandoned by earlier travellers...maybe these should be more regularly cleared. it made it difficlut to get in the shelter and also to reach the bus... ok?"November 26, 2007
"better service this time than the last - didn't have to wait ages and ages for the transfers."November 24, 2007
"Everything was fine although it did seem quite a long wait for the bus on the return journey."November 24, 2007
"Easy to find. Five minutes wait for bus. Validation straightforward."November 22, 2007
"This was quite simply the worst car parking exoperience that I have ever had (the Medium Term car park). On arrival there were signs directing you to "Spaces" only there were no spaces at all in the area indicated - just lots of frustrated people driving up and down aisles. When I arrived back it was really cold and raining hard - the shelter was completely inadequate and we got soaked whilst waiting for the single bus that was being used to ferry the long queues (three buses full waiting at the stop). Finally both the exit machines broke down at the exit turnstiles - there were a dozen cars waiting to exit in each row. Eventually both machines started to work again - it was very cold so this may have affected the machinery."November 21, 2007
"Quick and convenient and well organised service. Car park surface a bit rough and uneven at one end - opposite Holiday Inn. Otherwise fine."November 20, 2007
"Efficient service, easy to find and buses frequent. Perhaps need more signposting inside the airport to find the pay cubicle."November 20, 2007
"The booking worked well. Very satisfied. Will use this facility again. One small niggle, the exit signs have been rotated on their posts which makes getting off the site in the dark difficult."November 16, 2007
"Superior to any other London airport mid-term parking service. Closer to the airport, buses appear to run more frequently. My plane landed at 18.55pm - I was sitting in my car at 19.30 - an absolute record!!!"November 15, 2007
"Good service, only had to wait a minute or two for the transfer bus to the terminal building. We only went away for 3 days so Short term would probably have been better as we could have walked to the terminal."November 12, 2007
"The main propblem is that the bus enters the car park area at the no entry gate, it then drives the whole length of the middle road, turns round and then drops off and picks up at the bus stops.
It should enter through another entrance and only do the one route and then exist by the no entry gate, that would speed things up.
"Bus service is frequent enough, and a very short journey. Only criticism is the state of the car park surface in places. The many loose stones make it difficult to pull roller cases (and could probably damage some)."November 9, 2007
"Quick and convenient. With road works need to allow extra time to reach the car park if travelling later in the monring (and not at 4am!) but once there all very slick."November 8, 2007
"The transfer itself was very good, minimal waiting time and very near to the terminal. The carpark could however benefit from resurfacing. Definitely will use again."November 6, 2007
"Well it's a car park. Open, un-tarmaced in many places. Not the best place to be parking on a cold wet day (or night). Benefit - very close to the terminal - you could even walk it, but there is a reasonable pick-up bus service, though it always seems I've just missed the previous one whenever I park there or arrive back at the terminal."November 6, 2007
"Mid term Car Park was very close to terminal. 2 minute wait for bus.Good service if a litte expensive"November 5, 2007
"would have been 5 but i could not verife ticket at airport reception as as sould have had a code which i did not recive when booking on line ,however the staff we very helpfull will use again regards mr m garry"November 5, 2007
"Car park located close to terminal. I had to wait about 10 mins for a bus to the terminal on arrival - which was very early in the am - and cold! Return jouney was brilliant - waited 1 min for bus etc Maybe a slightly more frequent bus service would make it even better?
Ground cover in car park could be improved greatly - very uneven surface with huge gravel areas. In the dark could be quite dangerous."
"I used the mid term car park for 3 days. Perfectly acceptable , transfer bus to and from to the treminal was prompt and it was competitively priced. Would use again."November 5, 2007
"Closely situated to the Terminal Building, the car park was ideal, even for late night arrivals and departures the car park is very secure and well lit.
Only one negative point was the size of the pick up coaches, barely enough room for people and their luggage.
Would definitely use the service again."
"I can only leave a bad review unfortunately as our car was broken into whilst parked in the Luton mid term parking. We parked at 7am Thursday morning and were told by police that 4-5 cars were broken into that same morning. We were a bit shocked to discover that the car park has no CCTV coverage. There were 4 of us no that journey and it is unlikely that any of us will be using that car park again in the future."November 5, 2007
"Very good service, very good instructions, easy to find. Buses were within the time scale stated.
On return, bus was already at the bus stop outside terminal.
There coulb be a better sign to direct you to where the NCP ticket booth is.
I will use the service again."
"Very good experience. would use it again. think the rows in the car park need numbers or letters so that when you come back to say bus stop 4 you can easily identify the row you parked car in. otherwise very good and will use again in December."October 31, 2007
"No real problems - all went as planned. Only suggestion is better buses, i.e. with 2 doors for loading/unloading."October 30, 2007