Luton Mid Term Parking reviews
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Here are some comments that our customers have made about Luton Mid Term Parking
A year after relabelling all the rows in the mid term car park, they have STILL not labelled each row across the lower half of the car park. The only labels are at the top half as you enter each each row. If you park near the bottom of a row, and you did not mentally make a note of the row number as you entered the row, then you have to walk all the way to the top of the row to find out which row you are in ! Make sure you take a photo of your car's position on your mobile phone, before leaving ! Good point you can beat the transfer bus by walking to the terminal. Nine minute walk from bus stop one to the main arrivals door for a 73 year old couple. You could probably do it even faster if you are young and fit.
April 28, 2019
Despite plugging CCTV multi-storey, there's no internal surveillance. Suffered damage to my car.
March 13, 2019
To expensive 662
August 15, 2018
Very easy parking bus every 5-10mins could walk if needed
June 9, 2018
Car park not fully tarmacked and no parking lines so haphazard parking. Mid term bus very intermittent.
May 26, 2018
It was a big surprise when I came back and tried to leave the mid term parking lot. I put the ticket into the machine and it showed 150.00 Pounds. Fortunately the customer service helped me to leave the scene without paying extra money.
May 20, 2018
The offer of discounted rates for returning customers was a welcome email but the website doesn’t show these offers
March 28, 2018
Easy to find, easy to park and easy to get transferred to airport.
March 12, 2018
Convenient with reasonable cost and short transfer. Car park signs, fences and cones a bit chaotic, no signs of life. Based on other reviews I half expected trouble at exit barrier and sure enough, having booked in advance on Internet using credit card (£40) the machine demanded £120 excess payment! Used speaker phone to tell young lady I had already paid, she finally admitted they had transposed my registration number and booking no ( nothing like each other) and the barrier was raised. Bear in mind once you are at barrier trying to sort things out, there is nowhere to pull over and talk to a human being, so risks a lot of angry drivers behind you. I will probably use again once they have got their act together
February 19, 2018
Avoid at all costs. Only one bus, is every 30 mins, and packed to the roof had to leave people behind
January 26, 2018
Paid online for 3 days at cost of £39.99. Could not exit at barrier as machine was demanding £120. After dialogue with attendant in office still informed I had top pay a further £20. After again refusing and providing my reg number. The barrier opened. This has happened before!
December 7, 2017
Once again on exit from the car park and feeding the ticket into the machine I was asked for the full parking fee.
On contacting the help desk the operator identified our car and vanished without telling me to remove the ticket from the machine to raise the barrier.
It's about time the cameras at the barriers were turned on to allow the system to work properly, as it used to.
December 4, 2017
I have no problems with mid term car parking,I use it 2-3 times a year.Thank you
November 5, 2017
review for the mid stay car park at Luton airport. The car park surface is full of pot holes but parking was easy and the transfer to the airport quick but from the airport we waited over 20 minutes for the bus, this apart I would use the car park again
October 15, 2017
So easy with no hassles. Will be using it again in April and May.
October 6, 2017
Very easy to use booking system etc and reminder BUT Luton mid stay carpark is appallinglycexoensive whilst very poor quality. The ground is rough and unmarked. Lots and lots of big pot holes - full of water when I was there - a few poor travellers will b coming back to their cars in a middle of a lake!! The bus was also late and then - yes you guessed it 3 came along at same time. Getting off was ok but those getting on were in the way and pushing to get on
September 18, 2017
I want to complain about the poor experience and service we got when arriving at Luton today. We had to wait for the bus to long term car park for more than 40 minutes which is clearly not acceptable when claiming a bus availability every 10 or 15 minutes. This is second time that this problem happens as our previous booking at this same parking had the same issue. Additionally the ticket at the gate doesn't work and I always have to state my reservation to the assistant in order to get out I expect at least a refund on my car park to compensate for this inconvenience.
September 18, 2017
Be careful if you flight is delayed. Ours was delayed by 3 hours last week meaning we arrived at our car, in the middle of the night, 2 hours later than I had booked for. We were charged an extra £27 i.e. The full turn up at the barrier price rather than the prebooked price. I did try to challenge this, saying that £27 for a couple of hours in the middle of the night when no one else was arriving was extortionate, but no joy. They wouldn't refund any of the cost I had to pay to get our car out.
In fact it cost us twice as much to park our own car at Luton for 3 days than it cost us to hire a car in Ireland for the same 3 days! Where is the logic in that?
July 27, 2017
long waits for the buses both from the car park to t he airport and back again. price was good but the service was not good at all. Would only recommend if happy to wait 20 minutes for a bus.
June 24, 2017
It's so slow, waited 20 mins on Sunday and waiting 20 mins now for the bus to arrive and eventually leave the airport, i wish i had done long term or multi storey, this is such a poor service. I spent the extra as it is late at night but it was a mistake to use this service.
May 24, 2017