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Luton Long Term Parking reviews

Luton Long Term Parking logo

Here are some comments that our customers have made about Luton Long Term Parking

Showing 571 to 600 of 860 ... 16 17 18 19 20 21 22 23 24 25 ...
4

"Fairly standard bit of tarmac about 10 mins on the bus from the airport. The signs to it were not the easiest to follow but they got us there. Buses were prompt and adequate"

July 11, 2007
4

"Very good service. Only one criticism the instructions said that the 'validation' desk was by the car hire desks and it isn't it faces the exit doors and is not obvious."

July 11, 2007
2

"getting into car park was fine, getting out was a problem. The ticket couldn't be validated. the courtesy bus was overcrowded due to shortages and was extremely dangerous. The driver couldn't give a toss othrerwise it was alright"

July 10, 2007
1

"I booked on site parking thinking it would be more efficient for an early start- WRONG!! We waited for 25 minutes for a bus at 5.30am, which I thought was rediculous considering it is not even cheap to use this car park! £20 for 2 days when I had pre-booked on the internet seemed very steep but I wouldn't have minded if it had been good. There only seemed to be one bus on at this time and it was driven by someone unsure of how to get it around corners! Do not use this car park if you are struggling for time!"

July 10, 2007
1

"WE WERE VERY UNHAPPY ON THE RETURN JOURNEY. FIRSTLY AN EMPTY BUS FAILED TO STOP AT THE BUS STOP- AND THERE WAS A QUEUE OF PEOPLE WAITING. WHEN IT DID RETURN SOME 15 MINS LATER THE DRIVER INSITED ON PASSENGERS PUTTING LUGGAGE IN RACKS. THERE WEREN'T ANY LOW LEVEL RACKS, AND A NUMBER OF PASSENGERS WERE LEFT BEHIND, THERE WERE LOADS OF SEATS BUT RACKS WERE FULL. LIFTING HEAVY CASES WAS A PROBLEM, THE RACKS BEING HIGH POSED A REAL HEALTH AND SAFETY ISSUE AND 1 CASE FELL OFF A RACK ON THE FIRST CORNER."

July 10, 2007
4

"We found it easy to find and didn't have to wait long for the buses either too or from the airport. Would use again"

July 10, 2007
4

"First time user and will definitely use again!! When I went to desk to verify ticket the machine wouldn't accept it as I had bent it slightly but the nice lad behind desk said it was no problem just buzz him on the help button and he would let me out which he duly did. Bus driver could have been slightly more helpful but apart from that no problems at all."

July 10, 2007
3

"Oubound:

Excellent service with easy to follow instructions. Car park was easy to find and the bus service was quick and problem free.

Inbound:

Not so impressive! After arrival (at 9pm) we queued at the Long Term Car Park bus stop. There were about twenty people in front of us. The bus arrived after about five minutes and it let about 18 people on. The bus itself had about 40 seats but not enough luggage space. Everyone in the quese had large suitcases so the bus driver could only take so many people. The bus left half empty leaving a further 20 people stranded. It was the only bus opertaing to the Car Park and it left us waiting over twenty minutes before returning. In that time, THREE mid term parking buses came and went. Why did the Long Term buses have such small baggage facilities (two small racks)?. Seemed very silly as most long term travellers would have large cases. Would not use the car park again for this reason."

July 10, 2007
4

"Easy parking
Had to wait 10 mins for bus
Car park did not feel very secure - but sure it was
Return o.k, good directions
Return transfer ran well
Could do with signs in bus to say ring for your stop - as people though bus would stop at every point"

July 10, 2007
3

"There was a lot of gravel on the pathways that got jammed in the wheels of our suitcases. A bit of a sweep up might help.
I predominantly fly through Stansted airport where the facilities are better than Luton although Luton is a much smaller airport I was reasonably satisfied with the car parking arrangements"

July 10, 2007
3

"The parking was OK, the price not too bad, but it was a pain having to queue up to get my ticket validated when all I wanted to do was get home. It was only made worse by just missing a shuttle bus as a result & then having a long wait for the next bus."

July 6, 2007
4

"Very smooth online transaction, as was the car parking. Reasonable waiting time for shuttle bus. Polite service, and helpful"

July 5, 2007
4

"All ran smoothly, no hassle. Would use again"

July 5, 2007
4

"easy to book and find, good price.

bus transfer was regular, buses with front and back doors would have made it easier to unload customers at each stop."

July 4, 2007
4

"All worked very well and the desk attendant was very efficient."

July 4, 2007
4

"Very good not problems with the service at all. Will be using again."

July 4, 2007
4

"Easy to find. Didn't have to wait long for the bus and short distance to the airport. Would use it again."

July 3, 2007
4

"The service and parking was good, the bus ride to terminal frequent enough. Will recommend it to others. Sign posts to long term park could be improved please."

July 3, 2007
4

"The service and parking was good, the bus ride to terminal frequent enough. Will recommend it to others. Sign posts to long term park could be improved please."

July 3, 2007
4

"Parking was fine, the service good, bus-ride to airport terminal frequent enough, and the bus-driver very helpful with the heavy suitcase. Will recommend it to friends."

July 3, 2007
4

"My experience with the long term car parking was very good. I had no problems with either bookin a parking plave on line since the instructions were very easy to follow. The parking and the access to the airport was easy and well organised as was the collection of my car after the trip.
Thank you,"

July 3, 2007
5

"the best airport parking I have come across. easy to book and easy to use - not quite cheap enough though!"

July 2, 2007
4

"My partner and I were satisfied with the experience, however there were a couple of things that could be improved:
1. the bus service- we ended up waiting 15 minutes on our arrival and the bus driver did not announce the stops once in the car park
2. the sector signs ought to be improved- they were almost impossible to see in the dark and driving rain- you could perhaps consider lighting them?
Thanks,

L Kiss-Black"

July 2, 2007
4

"Busses are efficient and parking easy to find."

July 1, 2007
3

"i had very quick bus service from car park to terminal and return, easy instructions to find car park and no problems at all. i would use again."

July 1, 2007
3

"well signposted, shuttle buses frequent, payment methods efficient. As used during very rainy period general surface not good therefore lots of puddles."

July 1, 2007
1

"First & last time i would use this car park.On arrival very difficult to find parking space with arrows in car park pointing to area which was full.when bus arrived driver filled bus with so many people we had to hold luggage to stop cases falling on to other passengers.This was a dangerous practise.when returning driver was no help at all as it was dark,raining couldnt see anything out off windows he just stopped at bus stops without announcing where we were.Time these drivers we given some training in customer service."

July 1, 2007
4

"Excellent, no problems at all everything just as described. Frequent buses good service."

June 30, 2007
5

"My experience with the Long Term car park at Luton was positive. I thought the car park was easy to find, and the procedure for retrieving my vehicle was explained well in the email confirmation I received. I had to look around for the validation desk a bit, but received great and efficient service there as well. Thank you very much!"

June 30, 2007
3

"On return to Luton Airport tried to validate ticket at BCP desk and everyone was told " if you have pre-booked just show your ticket at the barrier on exit to carpark" what he did not tell us was you have to press the button and quote your Ref No at the barrier, hence there was a lot of confusion!"

June 30, 2007