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Luton Long Term Parking reviews

Luton Long Term Parking logo

Here are some comments that our customers have made about Luton Long Term Parking

Showing 571 to 600 of 852 ... 16 17 18 19 20 21 22 23 24 25 ...
4

"Easy parking
Had to wait 10 mins for bus
Car park did not feel very secure - but sure it was
Return o.k, good directions
Return transfer ran well
Could do with signs in bus to say ring for your stop - as people though bus would stop at every point"

July 10, 2007
3

"There was a lot of gravel on the pathways that got jammed in the wheels of our suitcases. A bit of a sweep up might help.
I predominantly fly through Stansted airport where the facilities are better than Luton although Luton is a much smaller airport I was reasonably satisfied with the car parking arrangements"

July 10, 2007
3

"The parking was OK, the price not too bad, but it was a pain having to queue up to get my ticket validated when all I wanted to do was get home. It was only made worse by just missing a shuttle bus as a result & then having a long wait for the next bus."

July 6, 2007
4

"Very smooth online transaction, as was the car parking. Reasonable waiting time for shuttle bus. Polite service, and helpful"

July 5, 2007
4

"All ran smoothly, no hassle. Would use again"

July 5, 2007
4

"easy to book and find, good price.

bus transfer was regular, buses with front and back doors would have made it easier to unload customers at each stop."

July 4, 2007
4

"All worked very well and the desk attendant was very efficient."

July 4, 2007
4

"Very good not problems with the service at all. Will be using again."

July 4, 2007
4

"Easy to find. Didn't have to wait long for the bus and short distance to the airport. Would use it again."

July 3, 2007
4

"The service and parking was good, the bus ride to terminal frequent enough. Will recommend it to others. Sign posts to long term park could be improved please."

July 3, 2007
4

"The service and parking was good, the bus ride to terminal frequent enough. Will recommend it to others. Sign posts to long term park could be improved please."

July 3, 2007
4

"Parking was fine, the service good, bus-ride to airport terminal frequent enough, and the bus-driver very helpful with the heavy suitcase. Will recommend it to friends."

July 3, 2007
4

"My experience with the long term car parking was very good. I had no problems with either bookin a parking plave on line since the instructions were very easy to follow. The parking and the access to the airport was easy and well organised as was the collection of my car after the trip.
Thank you,"

July 3, 2007
5

"the best airport parking I have come across. easy to book and easy to use - not quite cheap enough though!"

July 2, 2007
4

"My partner and I were satisfied with the experience, however there were a couple of things that could be improved:
1. the bus service- we ended up waiting 15 minutes on our arrival and the bus driver did not announce the stops once in the car park
2. the sector signs ought to be improved- they were almost impossible to see in the dark and driving rain- you could perhaps consider lighting them?
Thanks,

L Kiss-Black"

July 2, 2007
4

"Busses are efficient and parking easy to find."

July 1, 2007
3

"i had very quick bus service from car park to terminal and return, easy instructions to find car park and no problems at all. i would use again."

July 1, 2007
3

"well signposted, shuttle buses frequent, payment methods efficient. As used during very rainy period general surface not good therefore lots of puddles."

July 1, 2007
1

"First & last time i would use this car park.On arrival very difficult to find parking space with arrows in car park pointing to area which was full.when bus arrived driver filled bus with so many people we had to hold luggage to stop cases falling on to other passengers.This was a dangerous practise.when returning driver was no help at all as it was dark,raining couldnt see anything out off windows he just stopped at bus stops without announcing where we were.Time these drivers we given some training in customer service."

July 1, 2007
4

"Excellent, no problems at all everything just as described. Frequent buses good service."

June 30, 2007
5

"My experience with the Long Term car park at Luton was positive. I thought the car park was easy to find, and the procedure for retrieving my vehicle was explained well in the email confirmation I received. I had to look around for the validation desk a bit, but received great and efficient service there as well. Thank you very much!"

June 30, 2007
3

"On return to Luton Airport tried to validate ticket at BCP desk and everyone was told " if you have pre-booked just show your ticket at the barrier on exit to carpark" what he did not tell us was you have to press the button and quote your Ref No at the barrier, hence there was a lot of confusion!"

June 30, 2007
4

"Efficient car parking setup. There was a queue at the validation terminal but this is fairly inevitable with a manual system."

June 30, 2007
4

"Booked with BCP, it was straight forward. Signposts to carpark were highly visible, parked up, coach arrived within minutes, journey to airport was quick.
The same happened on return, coach arrived just as we got to bus stop. Very efficient."

June 30, 2007
5

"Excellent service"

June 29, 2007
5

"Service was very good, booking proceedure easy, car park easy to find, payment within the airport was with people not machines therefore you could ask questions if necessary, bus service to and from the car park very regular."

June 29, 2007
4

"The car park was very nearly full when we arrived sat midday - had to cruise it looking for a space. Not at all clear what happens to prebooked customers when it does get full ? 1500 spaces out at Luton with roadworks"

June 28, 2007
3

"Car park was fine & transport to & from car park was prompt.Only change I would make would be to go back to the old system of validating car park tickets with credit cards on exit of car park."

June 27, 2007
5

"All good. Great value carpark that was easy to find and when parking your car the row numbers were nice and clear so you could find your vehicle on your return. The shuttle bus was quick and efficient and got to the terminal in less than 15 mins. On my return, I had my ticket validated a the the NCP desk and there was a bus already at the stop when I left the terminal and I was back to my car in less than 10 mins. I located my car easily due to the clear sign posts and was on my way shortly afterwards. A good service that I would gladly use in the future."

June 27, 2007
2

"I found the car park easily, although a few of the large stones jumped up whilst driving and hit the underside of my car which I was not pleased about.

My major concern though was when I was being collected, the bus driver was constantly texting on his mobile phone. I was watching him in the rear view mirror and he regularly had his eye off the road and it made for a very nervous ride! As a highly respected company this is frankly unacceptable. I was collected at 8.30am on Tuesday 19th June. I hope you can rectify this as I will not be using your car parks again if your drivers are being dangerous behind the wheel."

June 27, 2007