Luton FHR Meet and Greet - Non Refundable reviews

We strongly encourage our customers to give feedback and share their experience of parking at Luton. If you have used Luton FHR Meet and Greet - Non Refundable and would like to tell others about it, please submit your review. Thank you!

Here are some comments that our customers have made about Luton FHR Meet and Greet - Non Refundable

Mr J Hughes

The drop off was faultless and efficient. However, on return we had to wait one hour for our car to be returned to us (causing us to call 4 times for an eta - the 10 minutes we were told each time being a fiction). With small tired and fractious children in our party, it was not the service we had been led to believe would be afforded to us. The driver who eventually brought us our car was apologetic but could not explain the inordinate delay. Unfortunately, we were not the only customers similarly delayed on return - some of whom were verbally and physically aggressive to FHR staff. If I worked for FHR I would dread coming to work. FHR, as an employer, must take steps to improve their service on return.
February 18, 2018

Mrs P Parmar

Excellent service - really smooth, no hanging around. Will definitely use again. Thanks!!
August 24, 2017

Mr I Mackay

This was a friendly usable service which worked well in such a busy airport. We were met on time on both the outward and homebound journeys and were pleased with the level of service and price. The construction work at Luton proved to be a bit of a barrier but the staff were happy to advise.
June 15, 2017