"location great, plenty of spaces, two guy's on your customer service desk just after midnight (sun/mon 5/6 Aug) could do with some customer service training!! - a polite word and a smile from them would be nice as opposed and make you feel more inclined to use this particular airport againn, otherwise would def use this location again."August 6, 2007
"Excellent postion, easy entry and exit. Surface a bit rough in places."August 6, 2007
"Easy, excellent parking. Shame the roads around Luton are a nightmare at the moment!"August 5, 2007
"Having used bcp at luton before, I was a little doubtful that the short term parking price aws correct as it appeared cheaper than both mid term & long term. However all I can say is that having two young children under 6 this was by a long way the best parking experience I have ever had. QUICK,EASY & SAFE FOR MY FAMILY - Thanks, Geoff"August 5, 2007
"Couldn't fault it at all - it was cheaper than mid and long-term parking to leave our car in the short-term carpark which was extremely handy with trolley full of bags and two young children, one of which was in a buggy. Would definitely book again and certainly recommend to others."August 4, 2007
"The car park was excellent. It was so close to the terminal. Although we were away for 3 weeks the site gave me the short term car park. It was easy to book and I thought inexpensive. I found a space with very little difficulty and on our return to the airport I had my barrier ticket validated with no queueing or fuss whatsoever.
"Very cheap, very quick, easy to use at Luton Airport. Wouldn't hesitate to use it again and recommend it to anyone!"August 4, 2007
"FIRST CLASS , I WILL USE THIS CAR PARK EVERY TIME.
WE WILL ALSO USE LUTON AIRPORT MORE AS THE CAR PARK IS SO EASY TO USE ."
"I thought the parking was quick and easy and would use it again. I thought it was well worth the extra cost"August 1, 2007
"Very close to the airport terminal.
However there is a tricky journey from the car to terminal if you're overloaded with bags. Would be good to remind people that dispite how close it is, it is best to drop bags off first if you can."
"The short term car park really is very close to the airport terminal building and as such is extremely convenient. The booking process is easy and confirmation came back immediately. Better signage in Arrivals to help find the booth for ticket validation would be helpful. This car park is expensive, but it's really great to have your car so close to hand when you arrive tired and fed up with endless delays! I would use it again."July 30, 2007
"Excellent. Car park well signposted and easy to get a space (although it was at the far end of the car park!). We'd booked in advance so we got a discounted rate - otherwise it would have been quite expensive. All we needed to do was go to the BCP desk near the exit on our return and get our ticket validated."July 29, 2007
"Pretty good - no problem finding the car park or finding a space. Trolleys easy to find too. A short walk to the terminal.
Very quick and easy to validate ticket upon return.
Otherwise very positive experience clouded by finding a small dent to a wheel arch. This is a risk in any car park but must be higher if leaving a car in a short-term car park (with frequent use of adjacent spaces) for a long stay."
"Whilst I found this car park to be extremely convenient (no time wasted waiting for a shuttle bus), I experienced problems obtaining a parking receipt. The instructions received after booking online advise you to get your ticket validated at the BCP help desk in the terminal. However there is no instruction to get a receipt at this point. I envisaged being able to press a button at the exit barrier to request my receipt. The barrier machine was not working yesterday therefore I have been left without a receipt....the unhelpful attendant manning the exit simply said that I should have asked for a receipt at the help desk. Perhaps this instruction should be added to the information you provide up front in future."July 26, 2007
"Outgoing was fine although finding a space took 10 mins. On my return it took 45 mins to cover the first mile from the airport - most of that time I was still in sight of the short term carpark. Was caused by traffic queues rather than anything to do with the car park but I felt that I would have been quicker if I had walked to the mid-term car park."July 26, 2007
"Was very easy to book on line and despite my initial panic upon arriving at the card park (couldn't see any spaces!!) I did find one. Just make sure you leave plenty of time to find a space.The whole car park experience was very easy and nice and close to the airport. I did have to ask where the desk was to validate my card though as it's tucked out of the way. I'd definitely use this one again."July 24, 2007
"I had to wait at least 40 minutes for the checking of the prebooked parking details. Too long. There're a very long queue of people waiting and not enough people doing the checking."July 24, 2007
"On the plus side car park is very handy for the airport terminal and very easy to use.
The only slight draw-back was returning to my car to find £1,000 worth of damage with, apparrently, no comeback. Car park has no CCTV so no chance of locating the whereabouts of the blighter who drove into me without leaving details."
"All good apart from: 1) MASSIVE queues to get from the Motorway to carpark at 5am on a Saturday morning. 2) Queued for 45 minutes on exiting aiprport to get ticket stamped by NCP. Not wanted after a delayed flight at 1am."July 23, 2007
"Very easy Car Park to access, so near to airport we were able to walk to departures in 5 minutes, well, maybe 10 minutes, not that fit!!
The prices for parking at the 'short stay' car park for 15 days!! was very good."
"Excellent. Good saving and easy process."July 12, 2007
"I drove in .I flew out I flew back . I drove out. Just what I needed no problems! Thank you"July 11, 2007
"very easy to find, very close to departure building, very easy to validate parking ticket, very good service, thank you."July 5, 2007
"Broadly very good. Not a particularly long walk from car park to Airport Terminal, around 3-5 mins. Good positioning of pay station and helpful staff on return to airport."July 4, 2007
"Luton Short Term Parking is easy to get to, right next to the airport (3 minute walk) with plenty of trolleys available too.
The tarmac needs replacing though, as do the EXIT signs which were a bit confusing (the car in front of me ended up going into a restricted area!)."
"Very Convenient"July 3, 2007
"Short term car park week-end offer is fantastic.
Good price and more than convenient.
Only small concern is about the long queue at the arrival to get the exit ticket ..."
"Very close to the terminal with lots of clear zone signs which makes it so much easier to find your car on the way home! Gentlemen at the validation desk were very cheerful and polite, even at 11.30pm"July 3, 2007
"Very Good"July 3, 2007
"Normally I would stay in a car park further out, but when comparing prices, although short term was more expensive, I still felt it ws very responable, and therefore decieded to book it. On arrival is was extermly easy to find and only a three mintues stroll to depertures."July 2, 2007