"Speedy, polite and helpful. Our driver's side window smashed on the way to the airport. They still took the car and were very helpful about allowing us to book a firm to come and fix it while we were away (the firm didn't show up but that's another story). Couldn't have asked for a more dedicated team. Communication by email and phone worked very well. Car was brought back on time in good order. I will go out of my way to choose Park and Go again."July 20, 2015
"Excellent, totally different experience to my previous visit. No delay upon arrival, and the car was waiting for me upon our return. 10/10!"July 19, 2015
"This meet and great parking service was value for money and very easy to use. I rang when I was 15 mins away from airport and the meet and great representative was there waiting for me on arrival, likewise on my return. I can't fault this service and the customer care and service is second to none."July 13, 2015
"Straight forward service."July 6, 2015
"Easy to use. Pick up & return was within 5 minutes and service was good. Highly recommended!"July 2, 2015
"Excellent service. Easy drop off and pick up (even though delayed at luggage reclaim). At drop off I left my phone in the car, I called the drop off point to tell them. At pick up the phone had been turned off and locked in glove compartment. Would definetly book again.with this company."June 29, 2015
"Very professional, speedy service and I will definitely use them again. Great price too!"June 9, 2015
"Best Meet&Greet service I`ve used so far!! Very punctual and corteous staff, even helped to load luggage and wished good holiday/safe journey home!
Very pleased, will use them again. Highly recommended."
"Super efficient and very friendly, helpful service. Everything like clockwork- will definitely use Luton Park & Go in future"June 1, 2015
"very good service, no complaints at all. Car was waiting for us on our return even though we'd had to wait 50 minutes for the bags. easy to get to and from the airport rvp."May 31, 2015
"We have very recently used this Meet and Greet service twice and have only praise for the promptness and politeness of all the people involved in this service. Our car was also returned in the same condition as we left it which is more than we can say for other companies we have used. Would definitely use them again."May 27, 2015
"Good service at very competitive price"May 23, 2015
"Very efficient."May 18, 2015
"Both departing at Luton Airport ...........and then when we got back, your Meet and Greet service was 1st Class. We cleared the Airport very slowly UNTIL we got to your man in the Short Term Car Park. In seconds we were away and my Lexus was even warmed up. Our very earnest thanks - we would use you again and recommend you to all our friends. Excellent service....top marks."May 4, 2015
"The service was exactly as promised - quick, efficient and courteous. The driver was there to meet us when we arrived at the airport and when we arrived back. Couldn't have asked for anything better. Highly recommended and would definitely use again when we fly from Luton."May 4, 2015
"Did what it said on the tin. All went smoothly"May 3, 2015
"Excellent service with no waiting for our driver on departure, on our return our car arrived as we walked to the meeting point! Certainly recommend this service, especially those travelling with family as no buses or transfers were involved."April 21, 2015
"Excellent value for money with a good service. Car was also valeted at no extra cost so very impressed!"April 18, 2015
"Smooth handing over .No remarks"April 18, 2015
"You did everything the "Packaging Said" with a Smile which is more than other providers have done that we have used before - Thank you."April 13, 2015
"Excellent timely service. Good communication between the office and the people on site."April 12, 2015
"Excellent service but had to wait 25 minutes to collect vehicle"April 11, 2015
"Very effecient service no waiting at all,would recommend this to anybody."April 9, 2015
"Fast efficient service to start and end our holiday. Good value for money."April 1, 2015
"All nice and easy, on return car was there before we get to car park and was warm :)"March 27, 2015
"Used this service on recent trip to Marrakech and cannot fault it. Called the company ten minute before my arrival at 04.30 am at Luton and the guy was already there and on our arrival with the same result on our return. Competitive prices and makes life so much easier than using alternatives methods of transport. Will definitely use again."March 21, 2015
"I have never been treated so bad as a customer before.
My planned journey was disrupted with the closure of the M1 where I then phoned and advised, unfortunately my phone battery dropped to low for use and could only call on my arrival when connected to a different power source.
Because of this situation I was late for my flight yet the customer service of express meet and greet gave me verbal abuse, when trying to explain there was no consideration just abuse.
Disgusting customer service and never to be used again nor recommended."
"Express performed well enough. However the signage to the "Meet and Greet" area at Luton Airport is lousy. Before handing over the car we ended up in a section of the car park from which we had the pay £2.50 to get out and because the exit barrier machine gave no change it ended up being £3.00. Luton Airport gave the impression that confusion was intentioanal so that more money was spent on parking than was necessary. No doubt Express have to pay Luton Airport for the privilege of operating the service so they should demand proper and unconfusing signage for their customers that does not lead to additional parking fees."March 6, 2015
"It was my first experience and I can say that I will always book Express Meet and Greet parking arrangement."January 4, 2015
"Everything on time. Thank you"December 28, 2014