Luton Central Car Storage Meet & Greet reviews
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Here are some comments that our customers have made about Luton Central Car Storage Meet & Greet
This is the first time I have used this service at Luton, and it couldn't have gone more smoothly. There was no waiting on arrival at the arport, nor on return. Excellent!
November 20, 2007
The service was excellent the only criticism we had was that the form did not make it clear that we were to ring when we were 10 mins from the airport. We arrived 20 mins early and naturally waited until the designated time when we approached a Central Storage man who told us we should have rung, which was a little late! although he dealt with us straight away.
November 18, 2007
it worked perfectly both ways, thanks a lot, will use you again next time
November 16, 2007
Excellent service. Instructions for return pick up were a little vague. Not aware you had to phone once luggage was picked up so little disapointed car wasn't back in drop off zone when we wlked out, will know for next time
November 13, 2007
I will; have no hasitation to recommand your company fopr all relatives and friend whom need Meet & greet parking. three words to discript" good services; prompty; fair charge" hr, I dont think i will travel through Luton Airport any much, Hiome office and staffs at the airport are very slow and unhelpful.
Especially there is no more prorioty for brtish passoport holder like in Stansted or any other bigh airport now, all B P holder are treat as EU ppassport holder, so, we have to Q for hour before we can get out of the air[port.
And Easyjet is a very bad service and never on time airlione, Not recommand ai.
November 11, 2007
Provided an excellent service - collected and returned our car promptly. We have 2 small children so ideal.
November 5, 2007
The meet & Greet Service we used at Luton was excellent as per usual. The service is great. We are always met by a helpfull driver who collects our car and again on our return journey.
November 5, 2007
This was a great car parking service, really efficient, convenient and the staff were very pleasant - it is well worth the extra cost.
November 5, 2007
Excellent service - met and greeted very promptly on both departure and arrival. Would definitely recommend. Very pleasant staff
October 28, 2007
Excellent fast service, thoroughly recommended for any trip long or short.
October 28, 2007
Absolutely fantastic service. Very polite greeter and on time. Return of vehicle on time in good order. Thanks you. Will definitely book again
October 26, 2007
Second time we have used a Meet & Greet service, and both times have been efficient and cost effective for families such as ourselves where you have small children in tow, for maximum hassle-free experience.
Customer service both times has been very good, especially on this latest occasion, as I inadvertently inserted an incorrect collection time on the on-line booking form, and this was corrected swiftly and efficiently with one phone call.
The departure experience was excellent - very cheery car collector was there waiting for us, and considering how early in the morning it was (4am), this was a boon.
The only area that could be improved upon is the return delivery, as I had to ring twice - my first call as the baggage was arriving on the carousel was deemed to be 'too early' and I was instructed to ring again when reaching the Arrivals Lounge, which in effect was only a few minutes later, but I had to go through the whole process again. There was then a rather longer than anticipated wait (approx 15 mins) in the cold waiting for the car to arrive - with two very tired children to placate. Not quite as efficient as the first time we used this service.
Nonetheless, we would use it again and can recommend.
October 25, 2007
Excellent service. Full information given on web site. Booking on line very easy. All worked like clockwork.
October 25, 2007
Very pleased with both the convenience and customer service. I will certainly use the same facility again when departing from Luton.
October 23, 2007
Wonderful service. We were stuck in a jam on the M1 on the outbound journey, and would have missed our flight if we had to park the car. We had my wife's 88 year old mother with us on the way back and this service meant her lack of mobility presented no problems.
October 20, 2007
Very impressed with the service, phoned 5 minutes before arriving, driver met us exactly the same time we got there and after collecting luggage on way back we only waited 2 minutes.
October 17, 2007
The Meet & Greet is an effective and efficient service that greatly saves time and stress at either end of the journey for not a lot more than standard parking. I can't imagine not using this service in future.
Only thing to improve upon is that the information sent out by email contained the wrong number to call to have the car collected on arrival - this was easily sorted though.
October 8, 2007
The process wored very well. We were met on time and the car was brought back to us with only a few minutes wait. Those who took and delivered the vehicle were couteous and helpful.
Would recommend this meet and greet service
October 4, 2007
Service was excellant. Dropped the car off very late and they were really understanding and quick and again on the way back very prompt.
October 3, 2007
The service we received was fantastic. someone was there to meet us and they helped with the luggage and kids. On our return we called and the car was waiting for us as we came out of the airport. For anyone with kids and luggage who wants an easy start and finish to their holiday this is the service to book. we will definately use it again.
September 30, 2007
We found the Meet and Greet service fine! We often use Meet and Greet and your service matched our expectations. On both outward and inward bound flights the attendants were polite, punctual and efficient. We will not hesitate to use the service again!
September 28, 2007
The service was very efficient, with everyone turning up when they said, and we didn't have to wait around at all. We had to change our car at the last minute, and this was not a problem. Overall a very good service.
September 26, 2007
Excellent efficient service. From collection through to dleivery upon arrival...unfussed and on the button. Well worth the cost for a stress-free journey, particularly for that long drive home!
September 20, 2007
Excellent service. The man from Central Storage was there when we arrived at Luton airport. On the way back we called, as requested, when we cleared customs and he was waiting for us once again. We would definitely use the meet and greet service again.
September 6, 2007
Excellent service - the driver was waiting for us at the drop off zone following our phone call and on our return our car was delivered to us within 10 minutes of calling and both drivers very courteous would defintely use again and great when you have small children.
September 3, 2007
Everything went very smoothly, the driver who met us was polite, helpful and a laugh! (I'm disabled which is why I use meet and greet - it's the best way for me). Coming back was equally smooth and we did not have to wait long for the car to arrive. I would recommend this to any of my friends using Luton Airport. (The lady friend who was with me had never heard of Meet and Greet and was well impressed!)
September 2, 2007
Excellent service! On time at collection and pic-kup - no waiting at all, very unusual. Valet services would be good. We will certainly use you again when flying from Luton.
August 31, 2007