Luton Airport CarParkz reviews
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Here are some comments that our customers have made about Luton Airport CarParkz
Looks a bit grotty but excellent service, friendly staff. Very quick transfer time to airport and very quick pick up when we arrived back in UK.
October 14, 2010
Good - as it should be, cheap and efficient. Quick pick-up, short trip to park and fast car recovery.
October 14, 2010
The place was easy to find, 200 meters down the hill on the left after first exit at last major roundabout before the airport. A quick transfer,quick collection on return(although to be fair it was late and there seemed to be no other requests at that time) and a decent price. As a traveller mainly from Gatwick, a service with this efficiancy would be welcomed from that airport. All the staff were polite.
October 14, 2010
No real problems. Little waiting time and easy. The only thing was that the office didn't have a record of my booking as I had booked it through the internet. I had my voucher though, so it was OK.
September 30, 2010
Nice and close to airport. Pleasant and efficient with a small, cosy mini bus to meet us on a cold rainy night.
September 27, 2010
OK for the price. Carparkz were prompt with pick up and drop off and the car was ready for collection. Can't grumble for the price although they could definitely do with more space around reception so they don't have to cram your car up on pavements with others so close as to make it very difficult to get to into it.
September 16, 2010
Very good service despite being so overstretched at 530 pm on Tusday with 3 of them taking phone, getting car out, constantly picking up passengers and taking payment and query.
September 15, 2010
Was very disappointed when waiting to be picked up as called them 5 times and waited in the cold night for more than 20 minutes with small babies.
September 11, 2010
Easy to find and conveniently near the airport with frequent pick-up on demand and at good rates. It would be my carpark of choice for the future.
September 10, 2010
It was first time we had booked with carparkz.The entrance isnt easy to see in the dark but once there we were taken straight to the airport which is a minute away.The staff on our arrival seemed very miserable,probably because it was 3am! however on our return the staff were very pleasant and helpful.We only had to wait a few minutes to be collected from airport and our car was waiting for us.Would def use again as really close to airport and transport to and from airport ran very smoothly.
September 4, 2010
Really good; we were picked up straight away. Our car was ready for us on return.
August 26, 2010
Cheap but efficient service. Directions to car park could have been clearer, transfer van was a bit tatty - but operation went like clockwork, and at this price you can't complain!
August 23, 2010
Used this car park on several occasions, and always found the service excellent, close to the airport, mini bus comes quickly, and our flight was delayed by 7 hours and we we not charged any extra.
August 22, 2010
I thought Luton Airport CarParkz were great, friendly, efficient and even though we were consideraably delayed on our return (some 6 hours) they didn't charge us any extra! I would highly recommend.
August 17, 2010
Carparkz were simply very easy to use; easy to find, easy drop off, no wait and very short trip to the airport, and equally quxk and easy on the return. I'll use them again when i go from Luton.
August 10, 2010
I have used this car park service twice now and its brilliant! The people who run it are very pleasant and curtious. The transfere from the office is very quick and very regular, which means you are not standing in the rain or cold! I have recommended this service to familly and friends.
August 8, 2010
very good service, got on the bus as soon as we arrived at the parking site. collected us as quickly on the way home.
August 3, 2010
Very good service and helpful staff. I have special needs as I am disabled and they helped carry my luggage and motorbility scooter.
April 10, 2010
Drop off - well... the place is a bit shabby and politeness wasn't top of the staff's priority list (that would be playing very loud radio music in the tatty van). But there was no hanging around - things moved along quickly. Which was good.
Collection - again politeness and a well polished professionalism isn't what this company is about. The tatty van is all about scooping up folk and dumping them at the car park office ASAP.
Unfortunately, when I got to the office there was no sign of my car or even my keys. They'd managed to put the keys in the wrong box and heaven knows where they hid the car - took them 30 mins of half heartedly faffing around to sort out the mess.
They were apologetic - but perhaps if they'd focused a bit more of professionalism and a bit less on the quick & dirty approach this wouldn't have happened.
April 10, 2010
As a first time user of Airport Carparkz we were very pleased with the service provided at Luton Airport
April 6, 2010
Dear sir or madam
the service you gave us was good, and very appreciate.
April 6, 2010
The site is right next door to the airpot. No waiting for the minibus both going and coming back, and they had my parked right at the front of the site ready when we got back. The only slight hiccup was following the directions to the site in the first place, but now that I know where it is, I'll definaitely use it again. Excellent value for money.
April 1, 2010
Very good location & efficient. My daughter recommended you & we were pleased with it.
March 30, 2010
I've used airport carparkz several times, it's close to the airport (3 minute transfer), the staff are always pleasant and the service first class. What more can you ask for?
March 24, 2010
so close to the airport, very quick transfers, and quick response to 'collect us' call on return. Not the most plush reception area, but who cares?
March 22, 2010
I've used Luton CarParkz a few times now. It's easy to find (print off a map on google if you think you're going to have trouble). You park up outside their warehouse and drop the key into reception (they usually have a keytag waiting for you if you booked online). You then wait for the minibus (or it'll be there for you if you're lucky) and the driver then loads your cases onto the back and you get on, it's then a 2 minute drive to the terminal and they have their own special drop off and pick up area. It's then a couple of minutes walk to the departures area itself (it's easier if you have a rolling suitcase, Luton now charges for luggage trolleys). Your car is then parked inside their secure warehouse. On return just ring their mobile number to let them know you're outside and they'll come and pick you up a few minutes later. Your car will be waiting for you on your return. It's a smaller operation than the other big car parking services but you benefit from that by not having large crowded buses with lots of pickups and drop offs and it's a more personal service. I wouldn't hesitate to recommend them.
March 22, 2010
Would certainly use again, we had quick transfers to and from the airport in fact on our return we phoned car parkz to advise that we had arrived and by the time we walked to the pick up point the transit was just arriving to pick us up, just what you want after a long journey!
March 20, 2010