"you need a board to say purple parking is on long stay car park as some of staff didnt know and I was redirected to somewhere else initially. resolved satisfactorily as car park close to airport. also not clear till you get back what you actually do to validate ticket.service good"May 27, 2007
"The arrangements couldn't hve been easier. Clear directions to long stay car park, simple access, close to the airport terminal, spaces available.
Only a reduction in charges could improve it."
"Although entry and exit to / from the car park was easy enough once through the barrier the organisation seemed to stop, driving around in circles to find a vacant space - sqeezing past cars that seemed to have been abandoned at the ends of rows etc, at one stage we thought that we would not get a space but luckilly someone was leaving so we got in. I was not the only driver circling looking for a space - overbooked?"May 27, 2007
"Found the car park to be full with no place to park despite booking in advance and paying £30.90! Actually ended up parking on a grassy verge and when we returned 5 days later there had been bollards erected so we could not get the car out! We only parked there because there were no spaces! We should have been redirected to the overflow car park - if there is one!"May 26, 2007
"The parking arrival and leaving the parking area worked fine. Had to spend some time 20mins looking for a space. I was a good walk to the terminal"May 26, 2007
"Really good parking and very well signposted. very convenient as you can walk from your car to the airport terminal in minutes! A real bonus when you return from your holiday and want to be on your way as soon as possible! One tip though, take a note of where you parked so you're not searching around for it on your return."May 26, 2007
"Good simple system, when flight time was changed you quickly responded and amended details of parking.
My only adverse comment would be that the distance we had to walk to get to the terminal was much further than was indicated in your adverts. We are not young and with luggage.....!!! Next time will park much nearer to terminal but difficult to gauge distance in the early hours of darkness. Thanks anyway. G>S>"
"Liverpool Car parking.
Easy to find, and well signposted when I got there. Adequately Staffed by friendly scousers, and guarded by a dog handler.
Close to the terminal.
Fantastic and well worth the 30 odd quid for convenience and confidence that the motor would be there when I got back. Would not think twice the next time I fly from Liverpool. Top airport too.
"Check in/out system brill
But finding wayout a bit of a problem!"
"Very convenient situation, & no problem getting in. However, we landed back late at night, & had difficulty locating our car. We had not taken a note of the section that it was parked in, but these were not clearly marked.The staff at the barrier were both helpful & courteous."May 24, 2007
"Very convenient situation, no problems encountered getting in. We landed back late at night, & found the carpark confusing as we had not noted the section we were in, which did not appear very clear.It was useful havingA staff member at the barrier in case of any problems, & on both occasions they were courteous."May 24, 2007
"Hello there and thank you for asking!
As it happens you just may be cited in the divorce case. We tried to follow the instructions and enter my credit card at the entry barrier. Unfortunately all we got was a ticket. Hubbie then decided he wasn't leaving the car as it would be clamped when we got back, went to look for a parking person but couldn't find one. I then convinced him that all would be ok. On our return at midnight on Saturday we decided to head for the exit and insert credit card but no luck. Fortunately Liverpool was alive due to the Cup Final in Greece and we had lots of help from parking persons in finding ticket machines in the terminal. However, hubbie (stressed again)
was not happy when a charge of over £24 showed up and we had already paid online.
Now either I am an idiot and misread the online instructions or something was amiss at the parking area. In either case, I would be grateful if you could confirm that you have only debited one charge for parking so that I can destress the other half.
I might add that even if I was in error, the parking persons at Liverpool did state - and I quote - "You shouldn't pay any attention to the on-line instructions as they are a load of ........." Now who was in error - you, me or them?
I look forward to hearing from you.
"The process is very straightforward when booked via the internet. The carpark is 2 minutes away from the actual airport. The only criticism I have is that it is quite expensive for short stays of one or two days; but no more expensive than neighbouring car parks"May 23, 2007
"The proximity to the airport and the price were fine. The proffessionalism of a grubby on site office was poor. Also the instructions were totally incorrect and inadequate. The forms tells you to swipe your card into the barrier instead of going to the office. Its only parking but if it was my business I would run it a whole load better."May 22, 2007
"The parking at liverpool John Lennon airport is directly opposite the terminal. Unless you are very lucky the best bet is to seek a space at the far eastern end of the car park to save the time spent searching the area immediately opposite the entrance (which is parked solidly most of the time).
Don't panic when inserting the credit card on the entry route and exit route machines. They only read the can in one particular direction, but if you are systematic you will find the right way in no more than 4 attempts.
Generally I rate the facility as good and convenient."
"Primary concern: on return to my car it had not been stolen or vandalised .
2ndry concern close to airport, well lit not far to walk.
Your printed instructions on how to enter and leave the car park could have been made more explicit especially for when leaving. I was guided by someone to visit the 'grey hut by the yellow banana' to register my booking number. this meant on leaving the car park I sould submit my card in the ticket machine and leave directly.
This all worked fine... but I am not so sure how other visitors would cope especially for those whose English is poor or who are anxious. (After all 'grey hut by the yellow banana' whilst actually a very accurate description does sound barmy!)"
"Using this service was very easy. No need for worrying about finding change or loosing your ticket. It was so lovely to return form my trip and after a short walk to the car just get in and go. Thank you."May 21, 2007
"After reading some of the negative feedback on parking at Liverpool, we found parking very simple and very easy. We will use the airport again. It is easily accessible from the motorway and once parked, easy to get to the terminal (although some better signposting would be of assistance) and overall 'user-friendly'."May 20, 2007
"As promised on the site, the car park is very convenient for the terminal building, and the no-queue, no-ticket electronic admission and exit following my online booking was very smooth.
I would certainly use this service again."
"I thought the car parking facilities at Liverpool Airport where quite good, close to the terminal and reasonably easy to move the luggage across. The use of a credit card for entry and exit worked fine. I was on the last minute due to getting lost on the way and had a job finding a space which caused a little panic session. Other than difficulty of finding a space I was quite pleased with it."May 20, 2007
"Overall good. Bit of a walk to the terminal but not too far."May 20, 2007
"I have used Liverpool On Airport Parking twice and have been very happy, what's great is the fact you can walk straight out over the road into your car and you are away, no phoning to be be picked up, no waiting for pick up buses. You do have to drive a bit further around the car park for a space in peak times but that is to be expected. I will continue to use this carpark and the airport :O)"May 18, 2007
"Couldn't have been more easy: we were parked and in the departure checkin within 5 minutes of getting to the airport. Likewise, on our return we were on our way home within minutes."May 18, 2007
"This is the second time i have used this particular car park at l'pool airport. There were no problems with entry and exit and the car park is near the airport building which is a great bonus. The only issue is that the car park is always full, so that some people have to park in spaces that are not official spaces. I was lucky to find a space easily, but I suppose it could always be bigger."May 17, 2007
"brilliant.clear signs.easy access."May 16, 2007
"I used Liverpool John Lennon On Airport Parking. Parked straight away and had a short walk to the airport terminal. On my return it was raining very very hard and I had to walk out to a small portacabin away from where my car was parked and got my ticket to leave the carpark. The process was quick and easy and I had no problems at anytime. Would be good if you could collect the exit ticket inside the terminal as the detour in the rain was not the best experience with lugggage and 2 young kids! Good value for money."May 16, 2007
"This was the first time that I had used airport parking and I found that it was very efficient. It was easy to find a parking space and within walking distance to the airport. We will definitely use your service again."May 16, 2007
"I had no problems with the car parking booked on line and found it an easy pleasant experience. I will have no problem using it again. Thank you
"This is the 1st time i have used Liverpool's John Lennon Airport i was very impressed with how close to the terminal i actually parked and the fact you could use the drop off point for anyone travelling with you before parking up was very useful.
Thanks to all your staff from the booking through to the people on the ground manning the site."
"This is the worst airport car park I have ever used. Having pre-booked the entry barriers wouldn't recognise my credit card. Despite the car park being nearly full there were no directions to areas with spaces. Everyone was just driving round hunting for space. Several people just left their cars on verges as they had to go and check in.
I would choose other airports where possible in future."