"could do with clearer signage as to where to go-not clear which part BCP was-but once in ok-plus forgot to put credit card in on arrival-perhaps put instructions in bold on info"August 25, 2007
"Have used your service on a number of trips from liverpool to shannon, when i returned to my car it had a flat battrie. I stopped one of your guys who was picking up trollies to ask for a jump start with my leads and he refused, i dont think i need to say any more !!!!!"August 25, 2007
"as usual a no hassle parking arrangment would always reecommend thanks"August 25, 2007
"Convenient and safe, no problems. Easy to find, harder to find parking space, until we relised there was further parking through tunnel. Further away from terminal but nice weather and wheelie cases no trouble."August 25, 2007
"I parked at liverpool airport car park
because i have never parked at this airport before i found it strange to park in the airport car park, i usaly park off site and take your bus to the airport.
i had to ask the attendant where to park(which wasnt a big deal)
the only problem i had was when i collected my car.
i couldnt find my way out of the carpark because it is'nt signed posted very well."
"better signs would have helped or directions"August 24, 2007
"This was the first time I had used this service from Liverpool Airport. Information given via e-mail was useful and informative.
There was no problem accessing or exiting the car park. Credit card details were accepted upon arrival.
Parking is secure and only a short walk to the airport.
Value for money? Certainly.
Would I use again... Definitely."
"Good service, reasonably priced. I think more explanation of how it works would be useful on the website. I was concerned, using it for the first time, that I hadn't parked in the right place and would be charged again on leaving the long stay car park. The name 'purple parking' suggests that there is a special area reserved for this service."August 22, 2007
"The only thing I think is that the office to get your ticket validated should be more central to the longstay parking,as it is its too far from MOST of the parking area."August 21, 2007
"Hassle free service. Straight in and out - no problems at all. Would use again.Thankyou"August 20, 2007
"no problems with car park getting in and out.
Had to park in the new area and when you are lugging cases and kids from row 17 to the airport it`s quite a strech,as we cannot now drop off at the airport . This needs looking at ."
"Purple parking was very conventient. The only criticism I have is that instructions for arriving at the car park are poor, i did not know if I had parked in the correct car park. Instructions for exiting the car park are good and are quick and easy."August 20, 2007
"Issues, The ticket machine did not accept my credit card and this meant that I had to go to the parking admin office to sort it out (this is the second time this has happened)
We had to park miles from the Terminal
All the pedestrian walkways in the car park were blocked by parked cars"
"This is one of the best car parks we have ever parked in. It is so handy to be able to walk straight into the airport without having to wait for buses."August 19, 2007
"My visit to this carpark was disappointing on this occassion. We were confused at the beginning about where to insert the credit card used for the booking. The ticket machine made no mention of credit cards (or we missed it) so we took a ticket instead. On returning to the car we were parked miles away from the 'hut' where the parking attendendant was located and were unable to drive there. After 15 mins of circling the car park with several dead ends i had to walk some distance to sort out my ticket. Some of this difficulty was probably caused by 'road works' in the middle of the carpark.
Overall it took us 40 mins from arriving at the car to leaving the carpark.
I have used this carpark in the past. Its location for access to the airport is ideal and the staff are friendly."
"I was disappointed with the parking, as when we arrived on the literature downloaded it advised to insert debit/credit card into machine, however the machine was just a ticket machine and didnt appear to be a machine to insert cards. we obtained a ticket then on return from holdiay had to take ticket and paperwork to the kiosk to be validated. there was a lot of other people doing the same thing therefore i dont think it was clear on the instructions. Perhaps if you just stated to insert card into the ticket issuing machine it would be better. Also we were advised to follow signs for long stay car park and on arrival there were signs for long stay 1 and long stay 2 !! otherwise no problems thanks."August 18, 2007
"Apparently you've had problems this day as airport receipt printers were not working and I had to get out of the airport, get back again just to get a receipt for my payment. Charges are to high."August 17, 2007
"Car Parking worked out well.
Only fault was that I found it difficult to get out, and only picked up blue triangles after driving around for a while.
Could do with instructions and map on the 'net site.
"This was the second time I have used this car parking service and I was as delighted as the first time.
I have another trip planned for October and will certainly be using you again."
"First impression wasn't good as machine at barrier to enter car park wouldn't read my credit card to let me in so had to use intercom for advise.Queue behind me were not impressed by this point.
Once in car park it was obvious that there weren't any spaces in main area and although we could see the overflow car park there weren't any signs showing how to get there.
Had to go to office on return from holiday to have ticket verified so could leave car park which was a pain with suitcases/kids in tow
Other than that it was ok, but signposts definitely need improving."
"Price was excellent -Under £50 for thirteen days
One slight hitch- credit card did not work on entry so had to get normal ticket.
However on arrival back in UK took this ticket and my original confirmation of pre booking to office and ticket was validated. Took one minute to do this.I did this while the family was waiting for the luggage.Actually able to get out of airport very quickly
New security arrangements mean that no one can get from long stay car park to drop off point (to pick up rest of family) without leaving airport and driving around and going to drop off point via ticket system (10 mins free)"
"The car park is very convenient for arrivals/departures entrance/exit.
Credit card entry/exit worked well.
However, difficulty finding a parking spot (no direction to a specific section like in Manchester) and also difficulty finding the Exit following the recent security changes.
Have previously used the other long stay which is much easier to find your way round due to better visibility etc."
"I can't really fault our experience at Liverpool Airport- it was so easy to book in advance and then just turn up. It's also nice that the car park is so close to the terminal."August 13, 2007
"What can you ask for?
Straight in, straight out!
Just put in your credit card, no ticket to lose.
Close to the terminal, so no long walks. Plenty of parking spaces."
"Just a word on the great experience at Liverpool airport. Everything is straightforward - using the credit card to validate entry and exit was good. Parking is ample and just on the doorstep. Good value too - for the first time in ages I didn't use park and ride to cut the cost (I work for a charity and cost is of course a major factor in our travels.)"August 13, 2007
"I used the car parking service at Liverpool Airport and found it absolutely brilliant. No problems what so ever."August 12, 2007
"Parking was no problem at all. It was very quiet, although at 5.15am that was to be expected.
The credit card I used to book was inserted in the barrier and we were in! Only problem was remembering which card I'd used for the booking as I couldn't find that reference on my confirmation."
"Easy to find
Plenty of spaces
No shuttle bus so we had a ten minute walk to the terminal with all our luggage, no trolleys or undercover walkways,
Some areas of the car park had no markings on them such as row numbers etc so difficult to re-locate the car after the trip"
"The car park was easy to find with the directions I was given and it was really easy to enter and exit, by using the credit card i booked with to lift the barriers. The only problem was it was a long walk to the airport and after a weeks holiday it was hard to remember where the car was parked as there were no marker signs in the overflow car park i used."August 10, 2007
"Fast in fast out - excellent"August 10, 2007