"HARD TO FIND ON THE OPP SIDE OF APPROACH TO AIRPORT,GOT THERE AND THEY HAD NOT RECIVED CONFIRMATION OF YOU SO THERE WAS NO SPACE,HAD TO LEAVE THE KEYS @ GO ,DRIVER WAS A NICE LAD.
SUNDAY ON ARRIVAL HAD TO PHONE 3 TIMES,NOT THE DRIVERS FAULT HE WAS ON HIS OWN,THEN WHEN GOT BACK TO THE CAR PARK HAD TO SEARCH FOR MY OWN KEYS,FOUND HIDDEN BEHIND 2 OTHER BUNCHES ???
NEED A BETTER SYSTEM FOR ARRIVALS.
NOT WORTH £25 FOR 36 HOURS
"On arrival the premises were closed but I realised that the member of staff on duty was probably making a collection/delivery at the airport. I called the number advertised but got no reply. Within a couple of minutes of making the call the shuttle bus returned to the premises. He acknowledged that he had received my call but had not answered it. Perhaps some form of automated reply would remove any doubt in circumstances such as this?
Overall, I have no complaints - the facility is very close to the airport and is easy to find. The shuttle service between the premises and the airport is good. The staff were courteous, efficient and helpful even though the gentleman did not explain why he DIDN'T answer my call.
"Just to say that the whole experience of using Imagine car park was excellent - easy cheap helpful and friendly staff."August 27, 2007
"easy to find, quick and helpful staff have you at airport in a minute or less. very quick pick up on return and quickly away. no probs at all."August 26, 2007
"Cheapest I could find online, no hassle, nice staff, car looked after well"August 25, 2007
"Really friendly bloke, top marks for effort and ability there. Unfortunately a group of lads who had arrived an hour later than booked jumped on the minibus we should have been on and caused us to be late for check in. Might have been nice if they had been removed as we were not at fault."August 24, 2007
"Excellent service, prompt delivery and pick-up."August 23, 2007
"Easy to find, transferred to the airport quickly and on our return were picked up within 5 minutes. Good service"August 23, 2007
"Cheaper than the airport Short stay by nearly 50% and only a short run by the Shuttle bus to the airport.
Current security arrangements means the drop off at Liverpool involves queing to enter the short stay car park with only one barrier so watch out if you are in a hurry. The outdoor parking is not secured and the company offers no liability which is not great. You could park for free on the skypark estate and walk if you have little or no luggage."
"Great service. We parked outside and on arrival the car was found in perfect condition. A mini bus took us to and from the airport - a bit of speedy ride (especially considering that we had kids with us) but overall OK.
They came to collect us straight away (5 minutes) when we called them on our arrival, which was great..
It's the cheapest car park around the airport (as far as I know)"
Yes all very simple to find the carpark. Directions were great. As soon as I got there I was dropped off at the airport and picked up quickly afterwards.
All very efficient"
"Excellent service, pleasant, very fast transfers. Would use again."August 22, 2007
"Everything went according to plan. 10 minutes after parking my car I was in the airport check-in, and 10 minutes after phoning from the 'Yellow Submarine' that I was back, I was picked up. Recommend highly."August 21, 2007
"more convenient than the official airport car park"August 21, 2007
"They were great, very helpful, friendly, close to Liverpool - they made the whole experience very pleasurable."August 20, 2007
"Very unsettleling / disappointing to arrive at Imagine Car Parking, that is advertised as " SECURE PARKING ", at 5.00am in the morning and be advised to read a sign that states when vehicles are parked on the outside parking area " VEHICLES ARE PARKED AT THE OWNERS RISK ". This should be indicated on the information for this product."August 20, 2007
"Very good service. Attended to very quickly both on arrival and departure. Friendly service."August 19, 2007
"the parking was easy to find, it was very close to the airport. The staff were polite and the pick up came quickly for us"August 17, 2007
"Very quick service. Close to the airport. Cheaper than everyone else."August 17, 2007
"only problem is when we arrive Liverpool I must to phone you to pick us up but we cant because we are both Deaf cannot use phone, Lucky found someone phone for us.
we have been using Manchester airport car parking bus came every 10 mins no problem no need phone.
we thought yours same as Manchester airport car parking but not."
"The car park is easy to find, very close to the airport and the transfer system is quick and efficient. However, I did have some concerns about security. My car was easily accessible from main roads, since it was parked at the side of the covered parking warehouse on an industrial estate. There was no perimeter fencing or gates, simply open access onto the road. When we returned, the premises were left unattended, whilst the one member of staff drove to the airport to collect us. As we drove away, [at midnight], a very odd looking young man was wandering through the car park, apparently trying to find his way through the industrial estate."August 16, 2007
"a great service. I've used Imagine twice now and they have been very efficient."August 16, 2007
"Everything was excellent expect one thing: When I arriwed on the car park, no one was there and there wasn't any information where is the staff or when someone come back to serve the customers. I could only suppose, that car park staff, went with other customer to the airport. I think, there should be any information on the door. Even though, I'm glad, that I choose Imagine Car Park."August 15, 2007
"Excellent - efficient and friendly service."August 15, 2007
"Fantastic service, completely hassel free. Dropped off and collected outside door, no waiting. Definitely recommended. (Got confused when trying to find car park because main sign only said indoor parking and we were looking for the outdoor parking)"August 14, 2007
"Directions were easy to follow and we found the car park with no trouble. Staff were friendly and helpful."August 13, 2007
"Very efficient, helpful and good value for money"August 12, 2007
"Fast friendly service, good price and right next to the airport, will use them all the time from now on."August 12, 2007
"Excellent service. Easy to find and good customer service"August 10, 2007
"Service and arrangements were first class. Only problem I had was I dropped off luggage and passengers in drop off zone and then going away from airport missed Imagine because I did not see a sign. Also there was a bit of confusion because my flight arrived close to midnight so I was not sure on booking whether to use flight arrival time or time at Imagine (ie half an hour later)."August 9, 2007