"When we arrived we were taken directly to the airport there was no waiting about. However when we arrived back in Liverpool and telephoned for a pick up we were told to walk to the roundabout as the car park was full. We did not really know where to wait so we started walking. The imagine bus passed us on the road, I did wave but he didn;t see me. We walked back to the car. My husband told me not to complain but I did not like the walk especially in the rain"December 24, 2007
"Brilliant service, very quick pick up and drop off, hassel free and will use again."December 21, 2007
"Overall very good - only problem was finding the place in the dark!!!! With regard to punctuality of pick-up on arrival, friendliness of staff and, the price, I can't fault the sevice. Thanks!"December 20, 2007
"excellent service, good location, value for money"December 18, 2007
"The directions were fine. The parking area was adequate for outside and good for inside.The service we had was fast, friendly and efficient. We will use Iamgine again for short trips."December 14, 2007
"very happy with servicewould recomend to any one and would use again myself tnx steve"December 13, 2007
"Book for inside for a quid extra.Outside is available but they state on a sign that they are nor responsible for damage to your car if parked outside.Bizarre.Your car is basically just left outside the front of the indoor area.The service is excellent and the place is seconds from the airport.Dont get the outside bit at all.What are they charging you for if they dnt look after your car!"December 13, 2007
"no problem dropped off and picked up without delay will use again if flying from liverpool"December 12, 2007
"The "under cover" parking was efficient and the "pick-up" from the airport was speedy. The only criticism was a lack of signage at the access road."December 12, 2007
"Reasonable service, not mega helpful but adequate. Near the airport. Only issue is that 24hour security is a bit of a myth, the guard openly talked about nipping home between 1.30 and 3.30am every night."December 11, 2007
Will recommend service."
"A very good freindly service provided by the staff at the airport and a quick pickup on our return. Thank you."December 10, 2007
"It was easy and really useful to be able to park without fuss very near to the airport. The shuttle by minibus to and from was excellent with no time lost whatsoever. I will definitely use the service again."December 10, 2007
"On first arrival I found the lack of any recognizable name outside the building very confusing, and because the weather was typically British they had their doors closed. I proceeded to an open door down the road, to ask directions.
At the car park the experience was very different in as much as the staff were very helpful and obliging.
On our return we received the same helpful and prompt service.
As far as the experience went I would rate them 9 out of 10"
"excellent service third time using it will do so again."December 8, 2007
"quick pick up from airport"December 6, 2007
"We regularly use the FHR in Luton travelling to our
apartment in France. It was our first choice naturally when we needed to use a different UK airport - Liverpool. The directions to the airport were very clear. The staff were very helpful, quick, efficient
and polite. Our car which is a nice sports car was parked up under cover and the personal service that we have become used to in Luton was again found in Liverpool delivering just the two of us to the terminal
as we arrived. Well done - keep up the good work."
"It was nice to have an option to safely have my car parked undercover as I was travelling in December. I have only used Liverpool once before and that was in April. The weather was v.wet and windy and the car was parked on the terminal's outside parking facilities. It wasn't nice having to walk so far with luggage through such weather. The drop off and pick up was nice and prompt. The only problem I had was finding the entrance to the site. Although there is a large sign on the side of a building seen when driving towards the terminal, there was no indicate that you had to go around the roundabout nor which turnoff to use. Vehicle carrier could have been a bit cleaner internally. Member of Staff was polite."December 5, 2007
"Excellent service, friendly, fast and very easy!! transfer to the airport was available immediatelly and return to the car park was a couple of minutes wait. Can't fault it!!"December 4, 2007
"Good proximity to the airport. Good service.
Advised to park car indoors upon arrival, additional £8 for 3 days on top of existing charge."
"Very easy and close to airport. Arrived and dropped off promptly... On return, rang and they were there within a couple minutes... easy and uncomplicated."December 3, 2007
"Very efficient on the drop off and collection. I would definately use again"December 2, 2007
"quick and friendly service only two minutes from airport fast pick-up on return"December 1, 2007
"Very good service no complaints would use again."November 30, 2007
"Excellent service and very friendly and efficient staff. Always use this company and would recommend.
Great transfer to and from airport."
"Carpark 5 mins from airport. Service very prompt both to and from the airport. Would use again."November 30, 2007
"Friendly staff. Prompt attention. Nothing more to say."November 28, 2007
"very convenient. fast efficient service. Much easier than the on airport car park which we have always used in the past. Can't find a parking spot!! Have to walk a mile in the rain or cold to the terminal!! Not any more... We will always use Imagine every time from now on. It was so easy. Taken straight through to terminal by mini bus, literally 2 mins away.Pick up on our return didn't involve any waiting arround which was much better than Manchester off airport parking where we have waited as long as 30 mins to get picked up. Only 1 negetive!! Wasn't clearly signposted from the main road. Not a problem now that we no where it is but for first time users perhaps a sign where to turn in would be a good idea."November 28, 2007
"Quick service at the drop off and equally quick pick up. Was easier than using the parking on the airport, where you have a long walk and a nightmare to get out of the barriers. Will definitely use them again."November 27, 2007
"Very easy to find, friendly staff, 2 minutes from airport. Picked me up straight away on my return. I will use them again."November 27, 2007