"Shame our number plates were stolen!!!
Despite the Imagine car park being advertised as police approved and as having CCTV, Security Guards, and perimeter fencing both number plates were stolen while our car was parked there. Apart from the hassle of having to get a crime number from the Merseyside police, buy new plates, contact the DVLA and the insurance company, there could potentially be far-reaching consequences if the stolen plates are used on a car that is involved in committing a crime or a traffic offence. So not a perfect end to a holiday.
The staff at the car park though were very pleasant and both the drop-off and pick-up were fast and efficient. Nevertheless we will definitely not be using this outdoor park again - although we might well consider the indoor option as the staff were so pleasant."
"very good. no concerns"June 29, 2008
"No problems whatsoever. Drop off and pickup prompt."June 25, 2008
"efficient, cheap and close to airport"June 19, 2008
"I have absolutely no hesitation in stating that your car parking operation was first class. Efficient, courteous and timely. Well done. We will definitely be recommending you. And we will certainly use your services again."June 19, 2008
"very good service easy to find and quick checking in and transport to and from airport and have used this carpark several times and will do next time."June 15, 2008
"Very good service, immediate transport to and from the airport and all this for a very reasonable price. Nothing to add."June 10, 2008
"Excellent! Friendly staff, great service. Car valet service meant we came back to a lovely clean car. Thanks"June 7, 2008
"Excellent, quick, no fuss - will use again, recomended to all"June 6, 2008
"Good service and very prompt. They could do with a stool or step as it was difficult for my elderly mother to access the vehicle. otherwise no complaints"June 1, 2008
"Close convenient and the staff friendly and reliable. parking as it should be"May 29, 2008
"Greet service,now every time I'm use your parking.Many Thanks"May 26, 2008
"Brilliant service, easy and quick, dead friendly guys. Would definatley use again. Thanks."May 26, 2008
"Excellent service. The staff were friendly and helpful. I got lightly lost on my way to the airport and the man on duty at Imagine gave me very clear directions so I found it easily after that. Very speedy and comfortable transfer to and from the airport - no waiting around at all - and the car was there waiting for me when I arrived back. Will definitely use again."May 23, 2008
"Really good place to park, close to Airport, friendly Staff"May 19, 2008
"Imagine Car Parking offer an excellent service. My
husband and I were taken immediately to departures by
a very friendly and efficent driver. Our car was left
in a secure space and upon our return the driver was waiting just across the road from arrivals. We have used Imagine for previous trips and have been equally impressed by the service.
We would have not hesitation in recommeding
Imagine to anyone.
"I have used Imagine indoor parking at least four times now and have always found the staff friendly and efficient. I have already booked my sons car in for him next week. The longest I have had to wait for the lift back to my car is 5 minutes. Great!!"May 12, 2008
"Used imagine car park at Liverpool Airport, no complaints, good friendly service, very near bag drop so not too long to wait, indoor parking so potential for theft and damage significantly reduced and quite competitive rates."May 10, 2008
"This service was fantastic. Dropped off and picked up in perfect time to get to where I needed to go. Can't find fault with the people who looked after me and great value for money too. I'll definitely be using imagine parking again.
Only observation would be the directions you issue - please mention the second roundabout before the airport when saying you need to come back on yourself - it might help other customers find you late at night or early morning, I struggled to find you at 5 am! (ok I was half asleep)"
"Imagine Car Parking is a company I have used now for several trips from Liverpool. They are extremely efficient and polite and I am constantly impressed by the level of customer service they offer. The secure building is very close to the airport and transfer in
their vehicle takes about 5 minutes. We ring them from baggage collection on our return, and they just turn up outside the airport with no long wait involved. I shall continue to use them for any further trips I make from
Liverpool airport. I can even choose to have my car valetted whilst I am away. Imagine are excellent, I can't recommend them highly enough."
"Excellent service, very friendly helpful staff, immediately picked up, couldn't be better. I will definitely use again and would have no hesitation in recommending to friends and family. Well done Imagine!"April 18, 2008
"Very efficient and helpful second time I have used them"April 17, 2008
"Very efficient and friendly. Close to airport."April 16, 2008
"First class - we couldn't have asked for better!"April 15, 2008
"Good points. Very nice site, very pleasant and very helpful staff. Felt confident to be leaving my car here
Bad points. Not obvious that Imagine OUTDOOR parking is in the same place as INDOOR. We just called in at the indoor one for directions, but fortunately, we were already there"
"Excellent service. Was at airport within 5 minutes of parking the car and we were away from Imagine 20 mins after landing."April 12, 2008
"Excellent service.prompt and efficient transfers at both departure(06.00hrs.) and return (01.30hrs.)"April 9, 2008
"I was very pleased by the service and the courtesy of the staff at Imagine. We used them as a recommnedation from our in-laws and I am happy to recommend them to others. Thge service was quick, the facilities are close to the airport itself. Everything worked perfectly.
Well done to all at Imagine"
"Booking the car parking via the Airport Parking Shop website was simple and efficient. Tha car was kept in a locked building with additional security gates on the main entrance to the site. The directions to the car park are generally acceptable, although they could be clarified by informing drivers to go to the round about just prior to entering the airport and doubling back up the dual carriageway to the car park entrance. Other than that, the reception was very efficient, the staff were very pleasant, the transfer vehicle was clean, roomy and comfortable. When returning, the call to the car park was answered immediatly and the driver picked us up within 5 minutes of the call. The van did not have the carpark name on it and the collection area of the airport was very busy, evenso, the driver found us and we were back at the carpark within 10 minutes. There did appear to be only one transfer vehicle so I would expect that the excellent turnaround that we got may suffer during exceptionally busy periods, but I would still use Imagine and accept this very minor limitation. Back at the car park, the car was ready for us, collecting the key was very quick and we were on the road within 20 minutes of collecting the bags from the conveyer belt. An excellent service and I will use Imagine again without any question."April 7, 2008
"I first time parked my car on Imagine Car Park. I am very happy from service. I had not problem to get there (map and instruction on Imagine Car Park webside). Quick transport to airport. I going to use this car park all the time in the future.
Excellent, quick, easy, save and chip!!!!"