"Was fine once I managed to get through on the phone. I was arriving at 5am at Heathrow and phoned 30 minutes before as instructed. I could get no answer from either of the provided numbers so didn't know if I was forgotten, or would need to find alternative parking. All very stressful prior to flying! They did eventually phone back and it was all OK from then."June 7, 2017
"The perfect way to start and end a vacation!"June 2, 2017
"Nice and easy.
Only issie being the switching of collection and return floors!"
"Fantastic service , so easy and punctual . Will def do this every time now . So stress free & quick compared with the long winded off airport parking / bus option"May 31, 2017
"I had an early flight out of Heathrow Terminal 3 and was met exactly at the time I was due to arrive at the Terminal. On arrival back to the UK I made the call as directed when I collected my bags and within 10 minutes of getting outside my car arrived.
The only minor observation is that my driver car mat was very dirty,on it's return, probably due to where the car had been parked.
I would, and will, use again as I have another trip out of Heathrow next month."
"It was my first time using this type of service, I must say I'm impressed and would highly recommend"May 22, 2017
"hassle free,helpful"May 19, 2017
"Waited at the airport for 20 mins to leave the car but had requested to leave a day early at extra notice. Easy to make an amendment and really good service on pick up. Very good price and would use again."May 19, 2017
"First time Ive used this service and from start to finish it was very very good.The driver who collected my car and the one who delivered it were friendly polite and professional. We were delayed on arriving back at Heathrow and as you would expect they took this in their stride and had the car delivered to us with no waiting. First class"May 18, 2017
"Really great service. We were delayed on our journey to the airport and were relieved that the arrangements went like clockwork on our arrival and departure. Great directions, friendly professional staff. I will definitely use this service again and I am very happy to recommend it."May 17, 2017
"Very efficient, worked well would use again."May 13, 2017
"No problems. Met promptly on arrival and pickup. Would def use again."May 8, 2017
"Great service, quick and easy - and cheaper than business parking. The driver was waiting for me and I only had to wait a few minutes when I'd landed for the driver to deliver my car right at my feet."May 4, 2017
"I've used a few meet and greet services at Heathrow, and this is right up the top for me, excellent pick up and drop off, no waiting, excellent"May 3, 2017
"Best rates over all the meet and greet providers. A bit slow in meeting but very good at greeting. The latter may have had to do with the fact that we had a late evening arrival and they were possibly not very busy at that time. We would definitely use them again."May 3, 2017
"Reasonably priced and very easy to use. Dropped off the car outside the terminal and the driver was there within minutes. On arrival we called the company and again there was very little wait before we had the car back and left the airport. Will use again!"May 2, 2017
"Booking was simple and easy"May 1, 2017
"The note showing phone numbers to call on returning to Heathrow failed to say that the car would be waiting on level three of the car park, resulting in a twenty minute delay until a phone call confirmed we should not be waiting on level one."April 28, 2017
"Very good, highly recommended. A short wait on arrival but it was not bad."April 26, 2017
"Despite arriving late at Heathrow due to traffic problems, staff were accessible and keen to rearrange our parking agreement.
the drivers were pleasant and personable. All in all, a very pleasing service
"Easy to use service. Fast and efficient"April 23, 2017
"Our car wouldn't start and so we missed our flight and couldn't use their service but they were kind enough to return our money!"April 20, 2017
"A GREAT Parking experience - For our Outward journey - We called from the Reading service area - A driver was waiting for us at Terminal 5 LHR - All went exactly to plan - On our return to LHR from Cairo - We called the minute our luggage came off the Carousel at Term 5 - Our car was waiting with a Driver who explained exactly how to Exit the Car Park !!
Couldn't have been easier - We'd certainly opt for using this service again - Highly recommended - The Townhill's"
"Very good service, there on time when we dropped the car and very helpful when we picked up the car as our flight was delayed."April 18, 2017
"Can not fault anything about the service. I had originally booked to drop the car of at 1pm. Realised I would be closer to 3pm. Called in the morning to let them know, no problems. Actually got there at 2:10pm. Called thirty minutes before as instructed. Driver got to me at about 2:30pm. Did have a minor panic but called the number and he assured me driver was on his way. Driver was apologetic when he arrived, had had to drop a customers car at terminal 2 and then walk to me at terminal 3. Not a huge delay in the grand scheme of things really (and to be fair i arrived earlier than thought). My flight on the way back was delayed by 3 and half hours, again I dropped them an email to let them know, Called after receiving luggage. Was told exactly were to meet the driver, car was just pulling in as I arrived. Absolutely great service. Will definitely recommend and use again (plus they were one of the cheapest options which was a massive bonus) Mileage was 24 miles (expected really) Can not fault anything with this company. Thank you for making this part of my journey stress free!"April 16, 2017
"My slot fior drop off was 9.30an ... no one there - phoned 30 plus minutes ahead of time - had to go check in and they assured me he was 5 mins away... 20 mins later he came to the terminal to get the keys - too stressful S we needed to go through security - they apologised and said it was due to traffic - so leave enough time to get there!!! On pick up, It was all fine and they were there waiting with the car - but the drop off experience was way to close for comfort."April 14, 2017
"Both the drop off and pick up were fine - at the times and places they should be, minimal waiting. The customer service was excellent, bth on the phone and in person. I would use the service again."April 11, 2017
"Great value no fuss pick up parking that makes travelling to and from Heathrow easier. You're met at the short stay car park on departure and return, meaning no extra travel once you get off your flight. Would recommend and use again."March 29, 2017
"Despite calling 30 minutes ahead of arrival at the airport terminal (as specified on the instructions), we had to wait for another 30 minutes for a driver to arrive and take the car and had to rush through check in. On returning, we called once we'd collected our luggage, again as requested and had to wait 35 minutes for someone to deliver our car. The service completely negated the point of using a meet and greet service and I would advise anyone thinking of booking with them to look elsewhere!"March 19, 2017
"Tale of 2 experiences really. Departure was very good, seem less no issues. Arrival very frustrating followed instructions car was not waiting for me when I got to carpark had to wait over 20 mins.. The whole idea of meet and greet is you don't have to wait. After a 13 hour flight I don't want to have to chase as to where my car is.. It would have been just as easy to put the car in long stay given the time i waited.. Not a meet and greet service sorry. You had my flight times you are airport base you get the car there when it should be instead of saving money by waiting until the last second to bring the car."March 16, 2017