"Incredibly easy service to use and takes the hassle out of parking at Heathrow. Having used the meet and greet service I will now never opt for any other type of parking. The staff were friendly and accomodating when I needed to amend my drop off time. Highly reccomended."September 29, 2010
"Very impressed with the service, prompt, friendly and efficeint service both on departure and arrival. A very economic service which I highly recommend."September 1, 2010
"I've used Star Parking for the last three years for regular trips to Europe and cannot commend their service highly enough.
They are always on time, even when I'm not (!), answer the phone promptly and deliver a level of genuine SERVICE which is becoming increasingly rare nowadays."
It was such a relief to be met personally at the airport by helpful friendly staff of Star Parking.
It takes away the pressure of parking & lugging suitcases around! Plus being met outside the doors after a 10 hour flight is just want you need.
perfect! thank you!"
"Very good service which I will definitely use again.
It was prompt on outbound and inbound journeys
The staff were polite and couteous. The price was competitive
You can't ask for more!"
"Excellent service. There was no fuss, the driver was on time on departure date and on arrival it took less than ten minutes from my phone call to delivery. The service is good value for money and I would definitely use it again."February 23, 2010
"I was very happy with the service and would use them again."April 20, 2009
"The man was ready and waiting both for our departure and arival. First class service!!"April 18, 2009
"The service was excellent , would definitely use it again"April 15, 2009
"Excellent service throughout. I rang on route to Heathrow to say that we were delayed slightly, but it was no problem driver was there to meet us when we arrived. Only a signature required handed over keys and that was it fantastic. On return equally effecient, I called after we had cleared customs and told our car was outside waiting and it was. Much easier than having to catch mini buses etc to outside airport parking and for a reasonalbe price too."March 6, 2009
"Great service - only comment is that website and e-mails etc do not yet make correct reference to T5 arrangements, but call on route, guidance, pickup and return etc perfect - well done."November 30, 2008
"Excellent experience. Guys came to pick up car within 5 minutes of our arrival at airport and delivered the car back to the same spot within 10 minutes of our phone call. Only regret is that I didn't have any UK cash to tip the guy who came with our car - please apologise to him from me - will make it up when I use meet&greet again if it's the same guy."October 30, 2008
Car picked up as arranged, even though we arrived 30 mins early, we were able to ring and were meet within 10 minutes.
On arrival plane was delayed 3 hours however when we left arrivals, our car was ready and waiting.
Takes the hassle out of air port parking.
Would use again!"
"We had excellent service, being met promptly both on the outward & inward Journeys. Will expect to use you again."October 25, 2008
"I am so pleased you asked as I am deeply disgruntled. Collection was perfect but to have to wait (with two children) around for over 45minutes after a long and exhausting redeye is unacceptable. The whole point of paying extra is for the convenience: this was not. I rang their office and asked for a manager to ring me back. l am still waiting. I am expecting some sort of refund. After all, had I been late for the pick-up they would have charged me an extra £15 so surely it should work the other way as well."October 23, 2008
"Faultless in all areas"October 16, 2008
"The service was excellent, the driver was waiting for us at the right time for our departure. On return, the car was ready as soon as we came through from collecting our luggage. Both members of staff were pleasant and polite. I would definitely use again"October 14, 2008
"Excellent service, expensive but worth it especially if your flight timings are at unsocial hours or you're travelling with kids, elderly people or loads of luggage. Helpful, happy staff - will definitely use the service again."October 14, 2008
"It wasn't clear from the instructions exactly where I would be met, so I had a little trouble dropping off the car. The parking wardens at T5 had never heard of Star Parking.
On the return, I had to call several times before getting through. Then I had to chase twice before the car was delivered. I was waiting at the pick up point for around 15-20 minutes.
Rather disappointing overall but still good value, polite service and better than long term car park. Roonm for improvement!"
"Excellant fast and efficent service. All the staff were very helpful, polite and efficent at all times. Throughly recommend this service, it made our journey very easy."October 5, 2008
"Great service would use again if travelling from Heathrow."September 28, 2008
"very happy with the parking and staff i would use this company again."September 22, 2008
"On time, friendly staff."September 7, 2008
"Very happy with the service. Staff very professional ,prompt and friendly.Car returned in good condition. Will use again and will reccomend to collegues and friends."September 4, 2008
"This was our first time with both Star Parking, and the 'meet and greet' parking system. We were deeply impressed by the service and will certainly use it again."September 3, 2008
"Excellent! Very efficient & convenient & cost effective."September 3, 2008
"Some confusion when we arrived and we did not have a phone number to ring them as booking email took 24 hours to come through and we booked 18 hours in advance! Other than that service perfect"September 2, 2008
"I have now used this service many times and each time it makes my journey much more pleasurable as you dont have to hang around waiting for buses and you can go straight to the airport not a car park"September 1, 2008
"We had a meeting time at 0700 hrs and managed to arrive at 0658 hrs. Unfortunately Star Parking didn't arrive until 0713 hrs. Despite the hassle from the airport officials telling us to move our car and being made late, we wouldn't have minded if the Star Parking driver (Jenny) hadn't been so surly, abrupt and rude. The guy who met us on the way back was charming (and punctual)."August 30, 2008
"An excellent service all round. Drivers were on time at both ends of our journey and were helpful and pleasant. It was so nice to have the car right there after a long and delayed flight home. My only comment would be to make the contact number on the paperwork clearer as it was the third number I tried - and by then I was getting worried! I definitely recommend this service and will be using them again on my next trip."August 30, 2008