"an excellent service professionally carried out, your drivers in and outbound were courtious and extremely helpful, thank you"June 6, 2011
"Driver arrived 15 minutes late to collect my car. The car was waiting on arrival although the driver complained he had been waititng for 20 minutes.
All in all I can't recommend this service. Unless you are 100% sure what time you will arrive I would opt for BAA meet and Greet partners"
"Used FHR service since on a 21 day holiday. Service excellent, we were met at the agreed time and car returned to us within 15 minutes of exiting baggage collection despite having a flat battery sorted out.
Would use them again.
"Excellant service, the car was waiting in the bay as we exited the departures level."May 1, 2011
All staff polite and helpful."
"Not happy with it. We had to wait for our car to be collected. Our return flight was even worse. I phoned at 0908 and our car did not arrive until 50 minutes later. Ok, I understand that the flight number was not showing on the arrivals but I did phone at 0908 and was told it would be 25 minutes but it was 50! So, not happy and will not use you again."April 27, 2011
"Excellent service, no waiting around, courteous staff. Will definitely use them again."April 23, 2011
"Very good service, quicker than any other meet abd greet we have used and cheaper. Both drivers were very polite and assured and no issues with checking over car. Confirmation of mileage was particularly welcome."April 18, 2011
"Very good service, very professional representative. Would use them again"April 14, 2011
"Good directions very efficient when leaving car. Slight delay on getting car on arrival due to flight being delyaed. Good experience"April 13, 2011
"Prompt courteous service, and excellent value. Drop off & Collection worked perfectly."April 10, 2011
"First rate service. We arrived slightly early and returned slightly late but everything was taken care of for us. Will use again.
"I do not use Heathrow frequently and therefore was not aquainted with the best options. A friend recommended a competitive company who were six pounds cheaper. This was not valet parking, but offsite with a courtesy bus. I decided to pay the extra £6 and found it to be worth every penny. I could not believe that I could drive straight up to the departure terminal and have somebody greet me and relieve me of my car, with no hassle and no worries. Our return flight was delayed by two hours, which presented no problems whatsoever as far as picking my car up was concerned. After exiting the elevator from the baggage collection hall I had to walk only 50 metres before a voice said here you are Mr Davies. For some reason or other my car looked as though it had been subjected to a sandy rainstorm. The rep was most apologetic and stated a staff shortage had prevented it from being washed. After giving us a stress free send off, a wonderful holiday and a second to none reception on our return a bit of dirt on my car mattered not. If and when another occassion presents itself I would not hesitate to avail myself of your services and will definately recommend you to others"March 26, 2011
"Excellent - Car collected ontime - Driver courteous.
On return received a telephone call from FHR, while I was walking through customs to inform me that my car was ready and waiting in the airport carpark. Nothing could have been quicker or easier. I was on the road less than an hour after landing."
"Excellent, efficient service. Met promptly at the due times (going and returning). Drivers helpful and courteous."March 20, 2011
"We booked with FHR. Very good price and good service. We would use them again."March 14, 2011
"Service on the whole was disappointing. The person responsible for picking the car up when we were departing was 45 minutes late. They were very apologetic but I used the service in order to save time. In retrospect it would have been quicker to park the car at one of the car parks and catch the shuttle back to the airport."March 3, 2011
"Perfect. Everything went as smoothly as we could have hoped for. Definitely recommend."March 3, 2011
"I will definitely use this service again. Their representative was waiting for us when we reached the airport and the car was waiting for us when we exited the airport. Most convenient."March 2, 2011
"I found both the departure and return service to be extremely prompt and effective.
My wife has raised a concern that a mug she'd purchased as a souvenir during the day prior to leaving is missing. She feels quite confident that she placed it under a travel rug on the back seat of the car as we were unloading the luggage. The mug could be described as a National Trust item, white in colour and with a blue-tit bird on it. Whilst we are not 100% definite that it was not inadvertently misplaced by us, we have been unable to locate it since returning to our home. Regards, Lyle"
"Excellent service"February 28, 2011
"Went for Star as it was listed as the cheapest Meet and Greet. Excellent service. Something there to pick up car when I arrived and car waiting at the end of holiday. Staff efficient and friendly. Would have no hesitation in reccommending to others"February 27, 2011
"excellent service. collection of car was on time and so easy to do. return was equally quick although having to meet on the top floor of a car park is a real drag with suitcases. would prefer the pick up in the same location as drop off. Also assessing the car in total darkness (car park again)on return is impossible. other than that would recommend this meet and greet"February 20, 2011
"The service was excellent in every way. Frank was there to meet us although we were a little early and the handover was simple. On arrival back at Heathrow, a quick phone call as instructed saw our car returned to the drop off point within 10 minutes of our calling. You really couldn't ask for better and I would use Star again and recommend them."November 24, 2010
"had reservations about using this service after the bad press on tv and the papers but decided to try it once and if i got stung i would not do it again,but i was proved wrong and had a excellent service A++++++ from ordering online to car being picking up after my holiday"November 9, 2010
"Can't figure out why anyone would want to try parking at Heathrow after discovering this company. Chap instantly recognises us as we drive into the terminal, madly waves and dropoff just so simple. On return, he's already waiting by the door. It's too easy - just make sure you have some spare cash on you, these guys deserve a decent tipfor their excellent service."October 12, 2010
"Incredibly easy service to use and takes the hassle out of parking at Heathrow. Having used the meet and greet service I will now never opt for any other type of parking. The staff were friendly and accomodating when I needed to amend my drop off time. Highly reccomended."September 29, 2010
"Very impressed with the service, prompt, friendly and efficeint service both on departure and arrival. A very economic service which I highly recommend."September 1, 2010
"I've used Star Parking for the last three years for regular trips to Europe and cannot commend their service highly enough.
They are always on time, even when I'm not (!), answer the phone promptly and deliver a level of genuine SERVICE which is becoming increasingly rare nowadays."
It was such a relief to be met personally at the airport by helpful friendly staff of Star Parking.
It takes away the pressure of parking & lugging suitcases around! Plus being met outside the doors after a 10 hour flight is just want you need.
perfect! thank you!"