"I use Quality Parking. They offer a simple, quick, sensible process at both ends of the journey and everyone I have dealt with is sensible and friendly. Compared with a other parking and alternative arrangements (like train and taxi) that I have used in the past this works best for me and is sensibly priced for short or long trips."November 15, 2010
"All went fine on our arrival at Heathrow Quality Airport Parking. On our return however, we were dismayed to find our car was not at the car park, and had to be fetched from another site. This took almost half an hour and was not what we expected after a long tiring overnight flight from Los Angeles!!! Your staff were polite and appologetic, but it was not the "Quality" service we were expecting!!!"November 13, 2010
"Very impressed with the service - thank you"November 12, 2010
"Great service from everyone except for the driver on way home - he was extremely rude. I was not informed about handing in my return ticket, therefore on arrival back to the carpark, he did not have my keys to hand - however it was simply a matter of walking across to Reception to pick them up - yet he was visibly annoyed and generally rude to me infront of the other customers and staff."November 10, 2010
"THE ARRIVAL PART WAS GOOD SERVICE AFTER ARRIVING WE WERE ON OUR WAY TO THE TERMINAL WITHIN TEN MINUTES.BUT COMING BACK WAS A 40 MINUTE WAIT AND WHEN I ARRIVED BACK AT MY CAR THE REAR BUMPER HAD BEEN DAMAGED I REPORTED IT THEY TOOK A PHOTO AND STATEMENT AND THEN SENT ME AN EMAIL SAYYING THAT THE DAMAGE WAS DONE BEFORE IT ARRIVED BUT THIER PHOTOS OF MY CAR ON ARRIVAL SHOWED NO DAMAGE ON MY CAR"November 10, 2010
"Execellent service arrived 4am waited 5 minutes going and same coming back. Would definately use them again."November 8, 2010
"Excellent service - no problems at all. Friendly staff, easy to use service, quick and efficient."November 7, 2010
"Very good value for money and speedy transfer to and from the airport."November 7, 2010
"very pleased with the service thios week. the check-in was a bit slow, but this was due to a problem with the driver in fron of me. From then on, things went well with speedy transfers to and from terminal 1"November 4, 2010
"Outstanding service, friendly staff and very efficient."November 4, 2010
"Excellent parking facilities, staff very helpful with transport to and from the car park, right next to the Premier Inn Hotel on Bath Road which again is exteremely useful when travelling from Heathrow"November 2, 2010
"Efficient service"November 2, 2010
"Good price, good directions to the car park, quick transfer to Heathrow,and they were there to meet us on return as promised. Friendly staff. Would definatley use them again."November 2, 2010
"Drop off was excellent.
Pick up was dreadful. Took over 20 calls to get through to arrange to be collected, once through was put on answer music for about 10 mins and eventually the line was hung up their end. Didn't actually manage to speak to them!!!(we weren't the only ones!). By time a minibus arrived there was chaos at the collection point - far too many there to get on the transport (queued down the road, although difficult to see where queue started and ended)and it was a very unpleasant end to a holiday. I've used a range of transfers before and the collection was worst experience by far."
"When we arrived at car park, they were very efficient. However on our return it took them 45mins from when we telelphoned them to when they picked us up. This was much longer than expected and unaccepatable when you have a long journey home late at night. When they collected us there was a long queue & it was only with perseverance that we got on that minibus & didn't have to wait even longer."November 1, 2010
"Service good - staff friendly and car received and returned in timely fashion."November 1, 2010
"Excellent service for Terminal 4. Prompt drop off and pick up. Helpful staff."October 31, 2010
"Q-Park were excellent. They had my details up in a flash when I arrived. Driven to airport soon after arrival and picked up quickly too. Car was all ready when I arrived back. Quick, efficient service and I also felt their premises and procedures were secure."October 27, 2010
"I was looking for parking at Heathrow for a competitive price and was delighted with the service. There was a smart mini-bus waiting for me when I arrived and another pulled up just as we were leaving3 mins later. On the way to collect my luggage, I called to say I'd arrived and was greeted within 5 mins of exiting the airport and taken back in another smart mini-van with a trailer for luggage. Received my keys and left 1 min later to journey home. Can't ask for more, thanks."October 25, 2010
"It was for me the first time that I have used your parking service.
I'm really sureprised in a positive way about your service.
The only thing what I would like to mention, it takes a little bit to long to get picked up at the airport."
"Excellent service throughout. Only downer was that 3 minibuses from a single competitor arrived and departed whilst I waited at the bus stop in Terminal 5."October 23, 2010
"It's a bit further away from the airport than advertised, about 10-15mins away, but there are buses running all the time so that wasn't an issue. I left my phone in the car and they were more than willing to collect it from my car and drop it to me at the airport. Very proffessional, efficient and secure service. Perfect place to park when going away."October 20, 2010
"check in great, trip to heathrow quick and efficient.
pickup quick and efficient.
One downer was that one of my wheel trims was damaged. Didn't notice till I was at motorway services. Haven't complained as I had already left the carpark and was 80 miles away."
"We were very impressed with Heathrow Quality Airport Parking. It is very well organised, and the staff are extremely competent and customer focussed. We were at the airport terminal only minutes after arriving at the car park to leave our car. On our return there was a bus already there to take us back and our keys were handed to us as we were dropped off. Having used many off site car parks to minimise the cost of holiday parking, I can definitely say this is the best experience I have had, and I would like to congratulate Heathrow Quality Airport Parking for their excellent service."October 17, 2010
"we used quality parking at heathrow it worked extremely well staff polite drop off and pick up efficient in all a good service"October 17, 2010
"Overall it was pretty good. My only issue was the length of time I had to wait upon my return to the airport."October 16, 2010
"Very efficient, even at 4 O'Clock in the morning.
No trouble finding them or getting picked up on return.
Good price as well."
"Q parking were very helpful and efficient. As soon as we had parked the car with you, a driver took us to T3. On return we rang and were told to go to bus stop 22 and there was the Q parking minibus. All staff very helpful and would recommend Q parking to anyone"October 14, 2010
"Highly recommended secure and efficient parking"October 13, 2010
"I found the car parking service to be excellent and good value"October 12, 2010