"Excellent service. We were staying overnight at the Premier Inn right next door before flying out of Heathrow the next day. QAP staff let us delay using their free shuttle service until the next morning which was very helpful. Also very quick to pick us up from Heathrow Terminal 5 when we arrived home. No problems at all. Highly recommended company. I'll definitely use again."October 31, 2011
"Good prompt service on arrival, and quick transfer to the airport in around 15mins from arrival.
However, it took us an hour to get back to the carpark on returning because we had to phone the company and our phones had no charge - so after an overnight flight from S Africa via Cairo we had to find a place to charge the phones and only then make the phone call. This could have been circumvented if it was explained on admission to the car park - quite carefully."
"Very impressive, quick and efficient transfer both ways"October 30, 2011
"Excellent service and great location (it genuinely is within 10 minutes of Heathrow, or at least T3 which I used). We were immediately taken to the airport after dropping the car off and the bus was waiting at the bus stop when we arrived back - no delays at all. I felt that the charge was very reasonable, especially for covered parking, and the staff were friendly & cheerful. I will definitely use this company again for Heathrow flights."October 27, 2011
"Greta service, quick turnover (this time) and ideally located. Much better than Purple Parking"October 24, 2011
"This is the 2nd time that I have used Quality Parking and I would recommend it to anyone who is travelling from Heathrow. The prices are competitive and the convenience is 2nd to non."October 22, 2011
"Everything about it was excellent, very goocd service, quick pick up to get back to car, and car well looked after. Would definately use again and recommend service. Thank you."October 18, 2011
"An excellent service. Having not used it before, I was not hopeful that it would be as good as claimed. But it was. No waiting around and fast, efficient, VFM service both arriving and returning. I would definitely use it again.
"Excellent service, very professional and efficient.
My only issue was the address provided on my confirmation email was different to the address i had apparantly booked to stay at. I wasn't aware of this and used the postcode for my satnav to the parking. When i arrived i was told i wasn't booked into that site, but they would be happy to accept me there and refund the difference in cost to me, which made it easy for me.
Would definitley use the Purple Parking at Heathrow again, it was a very smooth operation"
"Very convenient and well organised, close to terminals, would use again."October 5, 2011
"The site is easy to find and quickly accessible from the motorway. The service was prompt and the parking site felt secure. We flew out of Terminal 4 at Heathrow & it took only 10min to access it from the site. The price was very reasonable for 12 days & we would not hesitate to use it again."September 28, 2011
"Easy to find, good check in procedure although the lady on the desk could have been happier in her work!
The wait for the bus to take us to the airport terminal was rather lengthy."
"Quality Parking Bath Road. Very organised and runs very smoothly, albeit we were travelling in and out in the middle of the day. Return at odd hours can mean a pick-up delay. Would definitely recommend."September 23, 2011
"Reception was excellent as was the transit to the terminal. The service on return was not as good however. I followed the telephoning instructions after clearing baggage return, was serenaded by Frank Sinatra for about 5 minutes - and then the phone went dead. I tried again but again was told that all their staff were busy and 'your call is important to us'. It was important to me too! More Frank Sinatra. A further 5-10 minutes later a bus arrived having been summoned by another passenger who had been more fortunate than I. Once we arrived at Q-Park though, the collection procedure was very good. Overall a good service but let down by an inefficient communication system. Surely a dedicated phone line would not be asking too much."September 19, 2011
"Very good service as usual. However, there was a bit confusion and time consuming where traveling from car park to Heathrow in the morning time due to availability. I therefore had to rush to departure gate. That's the reason why I rated as 4,though I know it is unusual."September 19, 2011
"Good easy to use service. Convenient location."September 13, 2011
"Excellent Service. Have used this company several times and always use them when catching flights to Heathrow as we often stay in the hotel immediately next door."August 29, 2011
"Just one word sums it up - Excellent!"August 21, 2011
"Service was really good and easy to use. No waiting around, close to the airport, and much cheaper than the BAA car parks."August 19, 2011
"I have used this car park for a number of years without difficulty. After checking in at the drive up kiosk your car is scanned and photographed as you drive through to the drop off area. Keys are left with the mini bus driver who takes you to the airport. Being on Bath Road means that transfers are quick to all terminals, including five. Competitive pricing and security means I will continue to use them in future."August 19, 2011
"Excellent service thank you."August 12, 2011
"Very pleased with this car park. Transfer to and from airport was very quick. Car parked under lit, covered and secure area. Efficiently run."August 3, 2011
"Check in was not the best experience. There appeared to be some problem with the booking regonising an O verus an 0 on the computer. This is the second time this has happened.
Return bus was very late dispite lots of notice.
Overall no as impressed on this visit ads I have een in the past"
"This service was quick, efficient, friendly and easy to use. Would use again."July 2, 2011
"Unfortunately, my experience was not great. After arriving at car park to find no staff to direct us to a bus, a staff member appeared and asked me and another passenger which terminal we wanted and who had arrived first and could we make the decision between us about who got the first bus. I was running a bit late and the other passenger kindly agree that the first bus could go to Terminal 4 for me. The driver then vanished and when I went to find him, he was making a cup of tea. The claim that the bus takes 5 mins to Heathrow is a myth - more like 20 mins in light traffic. We were dropped not at departures but arrivals. On the return, a wait of 25mins to be collected. Not impressed and unlikely to use again."June 27, 2011
"An excellent service for Heathrow. Easy to find and very efficient. No problems with pick-up at T5. Will definately use again."June 26, 2011
"Very straightforward, well organised no-fuss service. I will certainly use it again if I need parking at Heathrow."June 25, 2011
"EXCELENT SERVICE, STAFF POLITE AND EFFICIENT. DIDN'T HAVE TO WAIT TOO LONG AT HEATHROW FOR THE RETURN JOURNEY.CAR AWAITING FOR COLLECTION NEAR DROPPING POINT SO DIDN'T HAVE FAR TO TRANSPORT LUGGAGE TO CAR."June 24, 2011
"In the event I did not use the car park but cancelled my Booking(Ref:5997334) over 30 hours beforehand by email.
For some reason this was not accepted and no refund has, as yet, been made. Can you please explain why? You claim that cancellation is straight-forward, but I did not find it so!!"
"Great location, great value and great service!"June 21, 2011