"Excellent sesrvice - even when we tried to check in at the wrong site, there was no problem and our reservation was changed accordingly. Our car was waiting for us as we came out of the airport, with a very friendly and courteous driver. Couldn't have asked for more!"February 27, 2012
"The instructions i.e the address to the parking I booked was a joke. Bath Road and no detailed directions. Bath road is very long so I spent about 30 minutes trying to locate it. I tried to phone the number provided in the conformation and this number wasn't working. Very stressful as this could have led to me missing my flight.
Once located the parking everything worked great and it was very cost effective."
"First time using this car park, i was very surprised how modern it is. Good location, fast checking process and reasonable priced. Overall an excellent car park. Will use it again in the future."January 8, 2012
"I booked the car parking from 22nd Dec 2011 until 4th Jan 2012. I found the directions to the car park from the M25 excellent and found all the staff to be courteous and helpful. I was given a free upgrade to one way chauffeur service and my car was waiting outside the terminal after I had cleared customs. All in all an excellent service."January 6, 2012
"I haven't used these facilities at Heathrow before because we normally fly from gatwick and use one of your associate companies. This was just as efficient and excellent a service and I would not hesitate to use again.
"A good location with friendly and efficient staff. Free upgrade to valet delivery on return which worked well."December 28, 2011
"Booking was easy, and quick. Locating car park, dropping off car and shuttle to terminal was good and efficient. Pick up was disappointing; hanging about on a cold, dark wet evening away from main bus area was not so good, an uncomfortable place to wait for the shuttle that could have been 2 minutes or 22 minutes away, with no indication and a growing queue of passengers. In saying this I appreciate that the location problem lies with Airport Authority and not with Quality Parking."December 20, 2011
"efficient, friendly. Didn't wait more than 5 minutes at 10 pm for the van and the car was ready to go in front. I'll use them again"December 11, 2011
"Simple & quick booking via website.
Easy to get to parking area by Heathrow.
Clean and tidy, paved and tarmaced parking area.
Simple and quick check-in and parking procedure.
Short time to wait for courtesy bus to/from airport.
Very good price."
"Transfers to Term. 3 started at 0400hrs so bear this in mind.
Otherwise all was excellent. Very easy transfer to airport and rapid collection even though we came back to a different terminal (5).
Quite cheap and only a 10 min drive to airport and easy to follow instructions off M4"
"The post code that I was given, sent me to another car park which I didn't know about until I tried to exit te car park and had a fee of £98 to pay which I'm not pleased about, so obviously I didn't use you service."December 4, 2011
"This was the first time we used Quality Airport Parking and we would definitely go with them again. The car park was easy to find with the directions given on their website and they have a very well thought out system of booking your car in, leaving it there and then one of their drivers dropping you off at the airport terminal. Great service."November 27, 2011
"I find Quality parking friendly helpful and good value for money. I will continue to check this car park for any future holidays."November 17, 2011
"My reserved parking at the airport was fantastic. Very easy to find once I got to the airport, and fabulous regular bus service from the car park to the airport/vice versa. Highly recommended."November 14, 2011
"wonderful service would recommend to friends and family"November 8, 2011
"Mainly a very good experience.
Lady on duty when we arrived - I know it was 4am in the morning but that is her job - she could do with being a little more friendly and polite and not so snappy!!.
Wait was a little long at the airport on the return journey."
"Excellent service. We were staying overnight at the Premier Inn right next door before flying out of Heathrow the next day. QAP staff let us delay using their free shuttle service until the next morning which was very helpful. Also very quick to pick us up from Heathrow Terminal 5 when we arrived home. No problems at all. Highly recommended company. I'll definitely use again."October 31, 2011
"Good prompt service on arrival, and quick transfer to the airport in around 15mins from arrival.
However, it took us an hour to get back to the carpark on returning because we had to phone the company and our phones had no charge - so after an overnight flight from S Africa via Cairo we had to find a place to charge the phones and only then make the phone call. This could have been circumvented if it was explained on admission to the car park - quite carefully."
"Very impressive, quick and efficient transfer both ways"October 30, 2011
"Excellent service and great location (it genuinely is within 10 minutes of Heathrow, or at least T3 which I used). We were immediately taken to the airport after dropping the car off and the bus was waiting at the bus stop when we arrived back - no delays at all. I felt that the charge was very reasonable, especially for covered parking, and the staff were friendly & cheerful. I will definitely use this company again for Heathrow flights."October 27, 2011
"Greta service, quick turnover (this time) and ideally located. Much better than Purple Parking"October 24, 2011
"This is the 2nd time that I have used Quality Parking and I would recommend it to anyone who is travelling from Heathrow. The prices are competitive and the convenience is 2nd to non."October 22, 2011
"Everything about it was excellent, very goocd service, quick pick up to get back to car, and car well looked after. Would definately use again and recommend service. Thank you."October 18, 2011
"An excellent service. Having not used it before, I was not hopeful that it would be as good as claimed. But it was. No waiting around and fast, efficient, VFM service both arriving and returning. I would definitely use it again.
"Excellent service, very professional and efficient.
My only issue was the address provided on my confirmation email was different to the address i had apparantly booked to stay at. I wasn't aware of this and used the postcode for my satnav to the parking. When i arrived i was told i wasn't booked into that site, but they would be happy to accept me there and refund the difference in cost to me, which made it easy for me.
Would definitley use the Purple Parking at Heathrow again, it was a very smooth operation"
"Very convenient and well organised, close to terminals, would use again."October 5, 2011
"The site is easy to find and quickly accessible from the motorway. The service was prompt and the parking site felt secure. We flew out of Terminal 4 at Heathrow & it took only 10min to access it from the site. The price was very reasonable for 12 days & we would not hesitate to use it again."September 28, 2011
"Easy to find, good check in procedure although the lady on the desk could have been happier in her work!
The wait for the bus to take us to the airport terminal was rather lengthy."
"Quality Parking Bath Road. Very organised and runs very smoothly, albeit we were travelling in and out in the middle of the day. Return at odd hours can mean a pick-up delay. Would definitely recommend."September 23, 2011
"Reception was excellent as was the transit to the terminal. The service on return was not as good however. I followed the telephoning instructions after clearing baggage return, was serenaded by Frank Sinatra for about 5 minutes - and then the phone went dead. I tried again but again was told that all their staff were busy and 'your call is important to us'. It was important to me too! More Frank Sinatra. A further 5-10 minutes later a bus arrived having been summoned by another passenger who had been more fortunate than I. Once we arrived at Q-Park though, the collection procedure was very good. Overall a good service but let down by an inefficient communication system. Surely a dedicated phone line would not be asking too much."September 19, 2011