"Very efficient service => drop off and pick up of car took no time at all plus they were good in taking milaege readings and assessing the state of the car. I was impressed also by length of time it took to be picked up from airport - I called and they arrived in 5 mins. Lastly they knew how to treat cars as had previous bad experience with a car park company flooding my car engine (such that i had to be towed home) due to only starting it for short time (and unique nature of car's engine). This car park noted my advice and didn't cause any problems with the car."April 3, 2007
"Straightforward system. Close to airport and reasonably easy to find. Quick and efficient drop off and collection. Very helful staff. Good rate. Would be happy to use again."April 3, 2007
"I thought that the service was run in a very professional manner and will be parking there again, well, as long as the internet bookings stay competitive.
"Most excellent. The formalities when I dropped off the car were swift and easy. On return the coach arrived wthin 5 minutes of me telephoning. The car was ready. I shall certainly use you again. Many thanks."April 2, 2007
"Very good service,
fast, simple reliable.
One Idea would be to add the option for a wash service while the vehicle is in your hands for a few days. I am sure many people would like this."
"No complaints,easy to find,reasonable cost,pleasant staff. BUT,the car was very dirty and dusty on our return,where did you put it -in a farmyard? However no damage just superficial grime!"April 1, 2007
"Only 2 comments :
we had to wait about 35 mins to be collected from T2 at about 7.30pm on Sat evening; and
the return journey to the car park is long and tortuous due to its location but I'm told this is changing soon.
We will almost certainly use QPark at least once more when flying from LHR to see whether the new location is better than at present.
The level of service is excellent and our drivers are usually very friendly and courteous - even at 4am !"
"Fast efficient and friendly is the summary. The transfer mini-busses were clean and the waiting time was less than 5 minutes boh ways. Hard to fault in any way except the entrace sign is a litle small. Not the first time I have used Q-Park and it will not be the last. Highly Recommended."March 31, 2007
"Good position, efficient booking in.
Waited 45 mins for bus at terminal 1. Others left behind."
"Relatively difficult to find, aggressive and unhelpful staff and late a long wait for the pick up. The Marx Brothers of Airport Parking!"March 30, 2007
"Q-Park were very efficient. On arrival, I was greeted by name and the checking in process was very smooth. I was taken straight to the mini-bus and on to my terminal at the airport. On return, I phoned after leaving customs, and had to wait around 20 minutes before the mini-bus arrived. The car was ready when I got to the car park. A good service."March 30, 2007
"With so many long term parking options around Heathrow, it is often quite difficult to pick the optimum balance between price, location and service. I can safely say Q-Park it the best by far. It is located a lot closer than the 10 minutes quoted on its website, the price is always not more than a couple of pounds more expensive that the cheapest competitor, it doesn't have credit card charges but best of all is the service. I have used Q-Park many times, from 04:00 in the morning, to rush hour to late at night. I have never had to wait for a bus in the compound and never had to wait at the terminal for more than it takes to arrive from their base. Excellent service. The only downside is that it is not signposted from the main road and therefore not easy to find the first time."March 28, 2007
"I use Heathrow airport every month for flights to and from work. Q-Park is the first parking I try to book because the car park is close and very convenient for Heathrow, and all the staff are helpful and polite."March 27, 2007
"Excellent service. Quick transfer and pickup, with friendly drivers. Have used Q park twice and will do so again."March 23, 2007
"I will probably use Q Park again. They were helpful, punctual and inexpensive. I chose them because they were relatively easy to find and close to the terminals."March 23, 2007
"The staff at Q handled the whole process very professionally. A good experience all round."March 22, 2007
"Good efficient service especially considering we arrived at the car park at 0430 and returned to Heathrow at 0545. No waiting for transport particularly good after a long return flight.
would use again"
"Simple, friendly, prompt, good. It wasn't my first time with Q-park and it won't be my last."March 21, 2007
"easy to find, good directions, pleasant staff, minimal waiting times. Many thanks, a good start to a holiday."March 20, 2007
"excellant service good value for money will recommend"March 20, 2007
"My car stayed with QPark Flyaway 27th.Feb - 17th March 2007. Transfer to and from terminal 4 was rapid and smooth. The staff were helpful and friendly. The whole experience was inexpensive and worthwhile."March 19, 2007
"Service was flawless- easy to find and clear directions. Shuttle bus immediately to terminal and waiting when we returned. Staff were helpful and attentive.
Site itself is scruffy but fit for purpose. Car was very dusty on return."
"Great service, really quick drop off and no-wait pick-up. Clean shuttle and very friendly and helpful staff. The car park is not too well signposted (had to turn around as I missed it), but I think their service is really great!"March 19, 2007