"We used Q Park Heathrow during a recent summer holiday trip. Both for departure and return, the staff (both counter and drivers) and our handling were quick, courteous and efficient and our car was waiting for us on arrival. We have used Q Park on a number of occasions and have been impressed with the quality of service and would happily use them again."August 12, 2007
"The collection from the airport was very poor and caused a row between my group and another group who claimed to be in front of us. I waited over 30 minutes for a collection and 1x 8 seater mini bus turned up to collect about 30 people and the atmoshere was very hostile.
After a perfect jorney which included a 2 & 1/2 hour ferry, 1 hour bus journey and a 3 & 1/2 hour flight the whole experience was ruined.
I also had another 3 & 1/2 hour car drive which went well in the end but the delay caused by q park and the hostilitys that occured left a nasty feeling.
I would be reluctant to use your service again due to this fault at the collection point."
"Excellent service. This car park was selected because it was closer to the airport rather than a slightly cheaper one some distance away. When we arrived at the car park our luggage was transferred from the car to the mini bus in a matter of seconds. There was minimal fuss and paperwork when leaving the car key. The transfer to Terminal 4 left immediately and was very quick. The driver knew her way round Heathrow like the back of her hand. We were dropped off exactly where we needed to be. On return there was a minibus at the terminal and so again the return to the car park was speedy. Our car was ready to drive off and again there was no paper work to retrieve the car key. I would strongly recommend this service as it was hassle free, friedly and helpful assistants and made a good start and end to our holiday. Thank you very much."August 9, 2007
"Very happy with Q-parking. As I came up to the checking
in desk they already knew my name, and explained the return procedure accurately. Got fast service to terminal 3 and on return after the call to them received transport within 10 minutes. Car was ready at the front of their building ready to go. Would use them again. Good service."
"Both the delivery of the car to Q Park and the collection went extremely smoothly. Staff were friendly and helpful and the paperwork and transport to the terminal were achieved with a minimum of fuss. Collection from the airport on our return was arranged with one short phone call and the minibus arrived within five minutes of calling. Again, the 'administration' was achieved quickly and the car was ready for collection so we were soon on our way to the M25. Then our troubles began..."August 6, 2007
"I was impressed by the service. The parking facility looked modern and professional and the whole booking and registration process was very efficient and hassle free.
We arrived back at 9.30pm and there was a bus waiting for us a Terminal 1 - again a quick and straightforward process to get back to my car.
I use Heathrow at least once a week for business travel (although this trip was a family holiday trip) and I will definitely consider Qpark for this instead of Pink Elephant"
"We found the carpark easily and were impressed by the new facilities. Efficient staff at the desk. Quick pick-up to the airport and from the airport on our return.Some cars are parked in the shade!. It isn't of the cheapest option but worth the money as you feel your car is safe there."August 5, 2007
"Excellent for: directions to Q Park (Heathrow); leaving car; arrangements for being collected; transfer time to Terminal 1; toilet facilities. Time from Terminal 1 back to car park was slower."August 4, 2007
"We found Q Park at London Heathrow to be very efficient and well organised. We had a speedy transfer to the terminal and on our return, after a brief phone call, the transfer bus turned up within minutes. Will use again."August 2, 2007
"Absolutely great -We didn't have to wait at all to be transported from Q-park to the airport and on the return journey back. I would definately use them again."July 31, 2007
"Q Park is really easy to get to with very clear directions. There was virtually no waiting around and staff were polite and efficient. On the return, the phone was answered promptly and transport was with us 10 minutes later. Again, the driver was friendly and helpful. Our car was easily located when we returned.
Q Park may have been a couple of pounds more ecpensive than some other parks, but we have used them before and will definitely use them again."
"Alot of work has been done to the Q-Park site since I last used your park. It has made a significant difference and I was very pleased with the whole service from departure to arrival. I will definitely be using your facilities again. Thanks"July 30, 2007
"The directions to Q Park were easy to follow. Once on the site the reception was excellent as was the trip to the airport. On return, the designated waiting area was clearly given by the operator and the driver arrived within 5 mins. The only negative was the operator took quite a time to answer the phone. I thought the service was reliable and value for money so I would use it again."July 28, 2007
"Very good service and polite personnel, although the pick up driver could have been a bit happier but it was early morning!
That said excellent local secure parking better than the usual. Therefore I would recommend to family and friends.
Just keep your prices competitive...
"Previously we have only used the onsite parking as we are not from London and felt it was easier dispite the cost.
Due to the high cost of onsite parking we chose your car park as when I looked online it did appear to be the easist to reach with clear instructions of how to find you. If I had one critism I would say to advise customers that you have moved but a sign still exist a little further up the road as when we passed this we did turn around before reaching the new car Park.
Staff were very helpful and we were impressed at how smotth the transfer was and although we arrived late at night (11.45pm) the minibus was very quick in collecting us.
Well done, we are converted to using offsite parking and would certainly book with Q Park again."
"First time I have used QPark and the experience, and service, was excellent. I travel frequently and I will definitely be using QPark again (...and recommending it to all my colleagues)."July 27, 2007
"My experience of using QPark for the first time will not be my last. Safe, secure and professionally managed from the booking process to collecting my car on return. I will not hesitate to recommend QPark to my friends and colleagues."July 26, 2007
"Positives: Good friendly staff, excellent reception area, service resaonably quick.
Negatives: Don't much like not knowing where my car will be located during absence!"
"A very efficient, courteous and hassle free experience will definitely use again."July 24, 2007
"The facilities are excellent giving you every confidence that your car is secure and is going to be well looked after. The park is close enough to the airport to make the journey in 10 minutes. On the return journey, from phone call to getting into the waiting car only took 20 minutes. I'm fussy about my car and on examination, there was not one mark on it. Q Park will be my number 1 choice for all future trips."July 23, 2007
"I am quite happy with the service I have received recently.I will continue to use Q-park as the service is value for money and excellent and will recommend it to my friends and relatives. Thank you."July 23, 2007
"Very efficient - prompt drop off/pick-up - reasonably priced - good location. will use again"July 23, 2007
"This was the first time we have used Q Park at Heathrow, we have used BCP at Gatwick many times. The reception serevice was excellent, of a 5star quality, the service from parking to airport terminal was very efficient and quick. I know that the friends that came with us will be also using your service in the future. The costs for the 3 days when taken in with the service given was good value."July 23, 2007
"Very Efficient, No Complaints"July 13, 2007
"Excellent service, professional, polite and flexible to my needs."July 12, 2007
"Vehicle reception slick, efficient and friendly.
Vehicle collection even more so.
Will use again.
"The Q Park service at Heathrow was excellent. Both drop-off and pick-up went well, with prompt transport in both directions to and from the terminal, and efficient and polite treatment at the office counter. Their new site is very convenient."July 11, 2007
"An excellent facility that I will definitly use again.
Probably the best car park at Heathrow."
"This was the first time I used Q park and I was impressed. Good location, friendly and efficient staff on site and the wait for the pick up from T4 was not too long. Overall a good experience and fairly good value."July 5, 2007
"Always very quick and relaible service. New improved site."July 5, 2007