"we have used Q Park on 3 occasions now. However yesterday there were many passengers using Q park and it took 2 mini buses to take us back as there were at least 10 people in the queue. After we were collected there were a further 10 people to bepicked up. It is a good service but perhaps more mini buses should be availble at busy periods.
On our previous visit we also waited some time before we were picked up."
"Perfect. Will definitely use again 5*"October 21, 2007
"I used Q Park at Heathrow recently and was very impressed with the whole service. The on-line booking was easy to use except because you book through BCP you only get the choice of the 3 cheapest car parks. We couldn't see how you could chose a specific car park - eg Q Park. Q Park themselves were very efficient - although because my flight was early in the morning there wasn't that many people booking in. A bus was available immediately to take me to the airport. The return journey back to my car went extremely smoothly. All in all this experience has made me think that I shall use airport car parking more often. Many thanks"October 21, 2007
"I was very impressed with the service I received from Q Park. It was very easy to find from the main road, a waiting area inside with toilet facilities. Quick and reliable when dropping off and picking up service when arriving back to the airport. On the return journey we were picked up by a friendly member of staff. We will choose to travel with Q Park in the future."October 21, 2007
"I have used this car park about 7 times in the last 12 months,,,,,,and I have to say it is brilliant,excellent service,polite staff,and so convienient,,,,,,just minutes from the terminal,,,and now the new building has nice toilets inside and the whole thing is covered so you dont get wet if raining,,,excellent value for money I have reccomended this to all my friends allready..
regards Nigel Beard"
"The Q park company that we used for our 6 night holiday to the USA was excellent. All very smooth, pleasant and efficient! I will certainly put our car in their care when we next fly from LHR. A free phone number for us to call them when we were at Baggage Reclaim would have made it perfect...it was difficult to find 40p in coins for the telephone box!"October 18, 2007
"It all went very well and i shall be using it in the future. Most impressed!"October 15, 2007
"I found Q-Park to be an excellent efficiant service on my four day trip to Paris. Even though I had only booked late the night before online I was greeted at the check in desk by alert friendly staff and was then driven straight to my terminal. On return I waited only a short while for collection and checkout too seconds, my car was waiting for me and I was able to get on the road within minutes. It only tok 1 hour 10 minutes between my plane touching down and turning the key in my door back in Guildford. Q Park certainly made my journey straight forward, I would certainly recommend them and use them again myself."October 15, 2007
"Simple to follow instructions and directions, plus a prompt transfer made this an excellent service to use."October 15, 2007
"polite , when I phoned at heathrow said they would be 20 mins but were 5mins. Did not take me direct back stopped at Terminal 1 but really no problem"October 12, 2007
"Easy to find, good efficient service, would use again."October 11, 2007
"Superb service would recommend it to anyone efficient friendly and above all a big saving Thanks"October 10, 2007
"Was a bit sceptical about using this " multi story" for the first time but I have to say this has got to be the best form of parking I've used from the "hundreds" of other options both at Heathrow and Gatwick. The staff were extremely professional, pleasant and gave clear precise instructions for pick up etc. We waited 2 minutes for transport to leave and on our return to Heathrow the mini bus was already waiting for us outside. No searching for courtesy buses and waiting out in the cold with no idea when the next would turn up. Will definately be my first choice from now on for both Heathrow and Gatwick. Transfer time and departure on getting the car was 15 minutes - excellent service. Car was right outside the reception doors looking very clean - almost wondered if they had washed it as well!"October 10, 2007
"Fantastic, prompt service. Would not hesitate to use again or to recommend ."October 9, 2007
"Excellent service and value."October 9, 2007
"Very efficient and courteous service.
I was particularly impressed by the reception staff.
The shuttle staff in both directions were also very courteous and helpful, with local information.
My vehicle was just as I left it, everything was fine. Parking secure and undercover are important for me.
Flying and deadlines are often stressing to a degree, so a friendly and reassuringly reception is a welcome relief during the journey.
I often go away for months, and would be interested in any very long time parking packages that you may offer.
Would I recommend the "Q Park" experience? I already have!"
"An excellent service. The staff were very helpful and the service was both quick and very efficient. I would definitely use Q Park again."October 8, 2007
"Fast, friendly and efficient service.
Many thanks, Neil."
"An overall excellent service was let down by at the bus pick-up point at Heathrow Terminal 1 where it turned out that around 12 people waiting to get on the bus. The bus can only take 8 passengers & basically it was left to the customers to 'agree' who went first. The prospect at 22.40 hrs on a Sunday evening of another bus being on its way was not a reassuring compromise! Shame really ...this could have been better managed. Speedy check-in & check-out has to be complimented."October 8, 2007
"Used this service in January this year and it was good
used it again in September and the new facility and service is excellent."
"Excellent again (2nd time I've parked there). Staff were friendly and efficient when I arrived (late, in a panic) and the bus to terminal 1 left immediately. When I returned, there was only a 5-minute wait for the bus back to Q-Park, the driver helped with everyone's bags, and again the staff were friendly and efficient. The premises were spotless, including the Ladies.
I shall use Q-Park again."
"Really pleased with using the Q park. Modern-looking site, friendly staff, prompt service of drop-off and collecting at the airport. Will definitely use again."October 7, 2007
"Very good service. I was on my way very quickly after arriving and the car was waiting for me on my arrival.I would definitely use them again. The only problem was leaving the carpark and trying to get back on the M4"October 7, 2007
"Excellent service - most impressive new site (I had used the old Q Park with its portacabin). The service, both delivering and picking up, was fast and very efficient. The people were polite and welcoming. Very nice!"October 5, 2007
"Excellent all round - friendly, efficient, clean, modern - the best I've used so far!"October 4, 2007
"Highly recommended service"October 3, 2007
"Q-Park were excellent value for money and very efficient. We were taken straight to airport without having to wait and were picked up from the airport with only a couple of minutes to wait. If only Heathrow were as efficient!"October 2, 2007
"Excellent! Easy to use website. Prices are competetive but good value for money. Directions to the car park were easy to follow. Nice bright clean modern car park and office. Friendly staff. Pick up and drop off were easy. I will recommend Q park to others and use them again myself. Two small and minor points that do not, in anyway detract from the excellence of this experience. Firstly, the car park is next to a Premier lodge type Hotel and is slightly obscured by it. A bigger sign would help. It is listed as being on site which I interpret as being within Heathrow Airport. It is not but it is so damn close as to not matter. A+++++"October 1, 2007
"Excellent - quick, clean and efficiency"October 1, 2007
"Q Park Heathrow - EXCELLENT!! Very efficient, clean, all wore uniforms, very friendly and they were very competitively priced, as I travel on both business and leisure I will now continue to use them and no one else. Car well looked after and ready for collection, reception clean and tidy - really cant fault them, - well done to the staff!Will certainly recommend to colleagues."September 28, 2007