"Very efficient check in and check out and transfer to the terminal, but had to wait too long to be picked up on my return (it was over half an hour from making the call)."October 31, 2007
"Very good, very efficient"October 30, 2007
"Painless slick and smooth"October 30, 2007
"Excellent service with little waiting time at either end. Would recommend to anyone."October 30, 2007
"EXCELLENT.!!! We had no prob;em,even though our flight was delayed by 24 hours.The location of the park was so convienient,and we were collected within 5 minutes of contacting you on return. We will certainly use you again, and recommend you to our friends. Thank you. Rgds Hans & Mo Hanagarth"October 30, 2007
"I have used various car parks at Heathrow and can say that using Q-Park for Terminal 4 was a pleasant experience. The transfer to the terminal was within 5 minutes of checking in my car and return pick-up within 15 minutes of my telephone call. Both drivers were courteous and cleanly presented. All this despite one of the busiest times of the year at half-term. The parking facility was easily reached, modern, under cover and without any potholes!"October 29, 2007
"Very good service, and close the the airport too."October 29, 2007
"good service"October 29, 2007
"An excellent and efficient service. It was easy to find even in the early hours of the morning. Well organised, friendly, helpful staff. We would use it again and have already recommended it to a friend."October 29, 2007
"the reception process was very efficient and directions were very good, however I was not impressed by the return procedure. I waited half an hour for a bus from the terminal and when it came it could not accomodate everyone who needed to go to the car park and a disagreement followed about who should go first. I suggest if you are going to use small buses you give everyone who calls to request transfer, a number so when the bus does arrive it is clear to all the priority in which passengers should be returned to the car park to avoid unpleasantness."October 29, 2007
"Excellant efficent service"October 29, 2007
"Absolutely no problem - went very smoothly. Staff very helpful. Our problem was at the beginning - we have used Q Park before so didn't check the address and you had moved when we got there!!
Might be advisable to put a note on the booking form.
"I found Q park to be very well run, the staff there were very polite and friendly. When i returned home it was very quick and easy to get to my car and as you would expect the car was in the same state as i left it in. Very impressed would gladly use again"October 27, 2007
"Could not be faulted"October 26, 2007
"Excellent - very prompt arrival, and quick journey"October 26, 2007
"This was the third time we've used Q-Park and it has always proved to be very efficient with no waiting at the Car Park and only short waits for pick up at the airport. Seems very good value when compared with other parks."October 26, 2007
"Excellent:- Clean, fast and efficient service from friendly staff."October 26, 2007
"I used "Q Park London Heathrow" on 23/10/07.
I found the service to be simple, efficient and very professional.
The location was ideal, for me, very easy to find on the A4, can’t be missed.
I booked my parking on-line, and the rest was very simple.
Drove there, parked at reception, and handed over my car-keys.
A waiting vehicle took me straight to my Heathrow terminal. This took only a few minutes, as the parking is just along the road from the Heathrow entrance tunnel.
On my return I phoned “Q” Park, the number having been provided to me earlier on a small card, I was then collected from the bus-rank and taken back to “Q” Park, where my car was ready and waiting.
The staffs were very friendly, helpful and professional. It’s difficult to imagine how the service could be improved.
By the way; the reception drop-off, and collection areas are roofed, so you, and your baggage don’t get wet even if raining.
I will have no hesitation, using their service in the future."
"My experience with Q Park was a very well organized operation from the booking to the driving out; it was hassle free and at a very reasonable price. Well done."October 25, 2007
"I was very impressed with the service, highly organised and efficient with very welcoming and friendly staff. The car park itself was very clean and secure. Will definately use in the future."October 24, 2007
"Excellent. I was sceptical about some of the previous reviews but cannot fault Q Park at all. Very well organised. Easy to find. Extremely courteous. Sensible price. Drivers drive at correct speeds. Helpful when checking in and returning. All that the customer wants. Why can't all service businesses be like this?"October 24, 2007
"We rarely use Heathrow for travel, but on this occasion we wanted somewhere convenient to park not far from the terminal. Qpark offered all of this and when we turned up at the park we were in a shuttle to the airport within 5 minutes of arriving. On return the shuttle arrived within five minutes of calling and loaded up to get our car and away agin within 5 minutes. if we have to fly from Heathrow again, we will use Qpark"October 24, 2007
"Q Park has excellent transfer service, pleasant drivers and ensured that my car was placed in front of reception ready for my return. After a long haul flight and with two young children I was in my car and on the road 10 minutes after going through customs. Superb."October 24, 2007
"Very efficient and easy system.
On way back we did have to wait for another customer but this was only for 5 mins.
Bus stop at T1 is in a very inconvenient position and you cannot take trolleys all the way to it - making it very difficult if you have alot of luggage."
"Excellent - I have absolutely no complaints!"October 22, 2007
"we have used Q Park on 3 occasions now. However yesterday there were many passengers using Q park and it took 2 mini buses to take us back as there were at least 10 people in the queue. After we were collected there were a further 10 people to bepicked up. It is a good service but perhaps more mini buses should be availble at busy periods.
On our previous visit we also waited some time before we were picked up."
"Perfect. Will definitely use again 5*"October 21, 2007
"I used Q Park at Heathrow recently and was very impressed with the whole service. The on-line booking was easy to use except because you book through BCP you only get the choice of the 3 cheapest car parks. We couldn't see how you could chose a specific car park - eg Q Park. Q Park themselves were very efficient - although because my flight was early in the morning there wasn't that many people booking in. A bus was available immediately to take me to the airport. The return journey back to my car went extremely smoothly. All in all this experience has made me think that I shall use airport car parking more often. Many thanks"October 21, 2007
"I was very impressed with the service I received from Q Park. It was very easy to find from the main road, a waiting area inside with toilet facilities. Quick and reliable when dropping off and picking up service when arriving back to the airport. On the return journey we were picked up by a friendly member of staff. We will choose to travel with Q Park in the future."October 21, 2007
"I have used this car park about 7 times in the last 12 months,,,,,,and I have to say it is brilliant,excellent service,polite staff,and so convienient,,,,,,just minutes from the terminal,,,and now the new building has nice toilets inside and the whole thing is covered so you dont get wet if raining,,,excellent value for money I have reccomended this to all my friends allready..
regards Nigel Beard"