Heathrow Purple Parking Park and Ride T5 reviews

Heathrow Purple Parking Park and Ride T5 logo

Here are some comments that our customers have made about Heathrow Purple Parking Park and Ride T5

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3

"We arrived yesterday, collected in a timely manner with a smooth handover of keys and vehicle all with courtesy from your attendants and driver. Our outbound arrival at Quality parking was not a seamless transitions. The attendant requested we choose a parking space which my husband did only to be told this was not correct and to move the vehicle, he was directed towards the counter traffic flow. The angle of the parking our Volvo lock did not allow him to manuever the vehicle into the space quick enough for one of your attendants. Roger, came out of the office in a menacing manner and proceeded to shout at us both to move the vehicle, he did not care what reason. Andrew, recognised our distress and kindly offered to park the vehicle for us, acknowledging the turning angle was difficult, he assisted in unloading the luggage. His courtesy is most appreciated. We expect a response from either you or quality parking within 7 working days. An email has also been sent to Quality Parking directly."

March 3, 2010
5

"Very impressed - quick, easy & professional. Without a doubt the best Heathrow parking we have used."

March 1, 2010
5

"Very efficient service. Would happily use this car park again and recommend to others."

March 1, 2010
5

"Great overall service. No need to shop around next time. Will definitely use again."

March 1, 2010
5

"very close to heathrow
exellent service
very satisfied
definatley will use again"

February 26, 2010
4

"Good, seamless ! Short wait on returning to the airport - don't understand why you have to ring to let the company know you have landed to then have to stand in the cold for 10 minutes - otherwise good service, efficient and great price."

February 26, 2010
4

"Good directions to car park. Prompt service there and back."

February 25, 2010
5

"Excellent. Whenever I drive my car to the Heathrow AP, I usually use this. I noticed their service has been improved and more comfortable and reliable than before.
Thanks."

February 23, 2010
5

"Right from check in to transport to Terminal 4 at a quite early hour of 5.30am everything was excellent. Upon our return we only had to wait less than ten minutes for transport to arrive to take us back to the parking area. Our keys were efficiently handed to us by the driver and ouir car was immediately available for a very quick departure comparitively late on a Sunday evening 10.30pm. The cost was less than it would have cost 3 of us to use public transport even were it available at the hours mentioned for our departure and arrival to/from terminal 4. (and we were only coming from Reading) I would have no hesitation in recommending this facility to friends and colleagues. We are flying from Terminal 5 with Ba to Zurich in May and will certainly be using this parking facility again."

February 21, 2010
5

"Great service. Car park was easy to find from motorway and the service was easy and stress free. Definately recommend and use again."

February 20, 2010
5

"Excellent all round service. Best value around. Very efficient and friendly - will definitely use again."

February 20, 2010
5

"Couldn't have been better. Immediate transfer to terminal and met on return within 2 minutes of my being at the appointed meeting point"

February 19, 2010
4

"This was the second time I was using this carpark and I was very pleased with the service. It was excellent!"

February 17, 2010
5

"No stress parking - easy to find location, very quick and smooth, drive in, car scanned at barrier, takes 20 seconds or so, park, unload, walk 20 yards to bus, hand over keys to driver who loads luggage into trailer, 5 minutes drive to terminal 3. On return, I had lost my ticket, so called office, no problem, just showed passport to driver who was waiting at bus stop, and on return, keys handed over at gate.

Can't fault it"

February 16, 2010
4

"The service I received from booking my car in with you online until picking my car up was very good. I only have one concern and that is when I arrived back at Heathrow, the instructions to meet the transport back to your location was not very clear. It said on the ticket to go to bus stop 5. When you come out of the terminal you can see bus stops 1 - 4, but there is no sign showing where bus stop 5 is. If you could put on the ticket " Turn right out of the terminal to bus stop 5 " it might make it a little easier to find the bus stop as it is round the side of the terminal.

Many thanks

J Woodhall"

February 15, 2010
5

"Lots more than just a strip of land with a portakabin. Your car is photographed for evidence, kept on-site if less than 4 weeks, and the courtesy bus and facilities are excellent. Unless there's a traffic jam on the A4 you'll be at the airport in no time.

Highly recommended professional operation which we'll be using again."

February 10, 2010
1

"I have used Q park in the past prior to Purple Parking taking over. Which is why I had no reservations about booking again.
All went well until our return.
I phoned as requested when we collected our luggage. Then proceeded to the bus stop.
We were at least 30 minutes at the stop on a very cold morning. In total from our call this would have been 40 min. I called to complain, but the response was that a bus would be there soon. As it takes only 10 min to travel from the car park i find this totally unacceptable and will never use this service again.
It was the longest of our whole journey from America, and so unecessary."

February 10, 2010
2

"On return to T1 Heathrow I had to call 4 times before I could get through (the number would ring for several minutes before dropping out). Had to wait 25 minutes at the bus stop before bus arrived. Will not use again."

February 10, 2010
5

"Very efficient and straight forward"

February 10, 2010
5

"The 4th or 5th time I have used this car park and to my suprise this time they have somehow managed to improve what was already a great service!

Helpfull and happy staff who make you feel welcome and wanted, not just another customer.Have already booked again for Aprils trip.

Thoroughly recomend this car park to those flying out of Heathrow"

February 8, 2010
5

"Excellent service. I was delayed on the way back due to a lost bag and when I rang was never made to feel a nuciance. Very efficient, slick and easy to use - I will be using you again as I travel regularly. A refreshing change to have good service and good people these days - thank you."

February 8, 2010
4

"I think you do very well. We stay at the Premier Inn next door and are always welcomed by your staff. You might make the gate by the side of the barrier easier to get through with heavy suitcases.
We will look forward to seeing you on our next trip."

February 7, 2010
5

"Excellent. My wife and I had not used the car park before but everything seemed to be run effectively and efficiently and we both remarked how professionally everything seemed to be run. - e will certainly use it again if we need a car to get to Heathrow."

February 4, 2010
4

"I was really very impressed about how smoothly and easily our experience was and would not hesitate in recommending you."

February 4, 2010
4

"Excellent; difficult to fault at the price. A well thought out well run service, with modest transit time from car to terminal - allow 30 minutes either way in my experience"

February 2, 2010
5

"I am very very pleased with every thing. Every thing went smooth, every thing was on time. Excellent staff and drivers. my car was well saved.

Nuri"

January 25, 2010
4

"We found this car park reasonably priced and very efficient. We would have no hesitation in using their service again."

January 24, 2010
5

"Very good service colection re transport to from airport very good, all staff helpful and polite
Will use again in May 2010 if price remains good

Thanks to all

Michael Nicolle"

January 23, 2010
5

"We had no problems at all with parking or service. Reception was excellent, even at the very early hour. Transport to the airport was very efficient and the driver was very friendly. Pick up again was very efficient and friendly and our car was already to drive away. Overall the value for money was ideal and we will definitely use again if required and will recommend to all our friends when parking requirements needed."

January 22, 2010
4

"Ideally situated to miss the majority of the non-airport traffic so the transfer is quick and smooth.

The staff are helpful and polite with everything being arranged in a timely manner, to make the experience stress free.

I would definitely recommend this option to my friends and family and will use it again in the same circumstances."

January 21, 2010