"the parking facilities were very good, we didn't have to wait for the transfers the mini bus was waiting at both ends. The only thing I found was the directions were not that accurate the car park was actually further on than stated so we didn't find it straight away but apart from that it was fine, would certainly use them again."April 16, 2010
"Very helpful reception staff who transferred my booking as in following a Purple Parking vehicle, I arrived at the wrong car park (not realising there are 2 Purple Parking locations)
When I returned to LHR & called the allocated number, I was told to make my way 'as soon as possible' to Stop 5. At the bus stop, after waiting over 15 mins & no bus, I called the number again on the ticket & got no answer at all. The bus finally arrived about 20 minutes after arriving at Stop 5 & then went on to collect at T3 and await 'several other travellers'.
Understandable, but it made for my transfer from LHR to the car park almost an hour - ie almost as long as my flight from Dublin. Return time to car park should be quicker than that although pricing is excellent"
"Very efficent service both go to and returning from the airort."April 15, 2010
"For an off site car park it really could'nt have been any better. Fast efficient drop off and collection. Very good transport to terminal also has under cover parking. Excellent."April 15, 2010
"We were very impressed with the parking arrangements. The booking-in system was efficient, the driver took our cases from our car and loaded them in to the bus and we left virtually immediately for the short trip to Heathrow. The return was just as good and our car was ready to go.
For the price we wouldn't have been surprised if the parking was in a field, but infact it was in a modern complex. Also the staff were very pleasant. We would certainly use this company again."
"The transfer from car to bus to airport was seamless and fast.
On our return to Heathrow at 7am I could not find my card with the details on it. I happened to see the bus at one of the stops and ran up to the driver who told me it was no problem,told us to get in and put the luggage in the boot. There was no issue at the garage and my car was waiting for me. Will use again."
"all went smoothly from drop off to pick up! =b"April 14, 2010
"excellent all round"April 14, 2010
"I don't usually reply to these request for comments on the recent parking experience with Quality Airport Parking, but I've used most of the airport parking sites at Heathrow and elsewhere in the country and without doubt its the best I've ever used. it was seamless, efficient and quick. So pass on my comments to all involved and I will not use anyone else in future."April 13, 2010
"Great company. Not so easy to find, if you're unsure what to look for - its the one next to Premier Inn sign posted Q parking.
But once there it is a good service, easy to book, check in and the collection service to and from airport is efficient.
Booked with Q before and will continue to do so."
"Excellent efficiency, the speed of processing on arrival and departure was amazing - no unneccessary paperwork. Pick-up from Terminal was quick and driver very helpful."April 6, 2010
"The instructions to the lot were clear and it was easy to check in our car. But then, although we were the second group to be waiting for a van, we had to wait about 20 minutes until 2 vans had come and gone before one would take us to terminal 4. On our return, we discovered a new scratch in the driver side door of our car. The duty manager was very accommodating and we filled out a complaint form. We are waiting to hear what Quality Airport Parking will do about the scratch."April 5, 2010
"Very efficient operation. Will recommend."April 5, 2010
"Parking OK, but the pick up was not. We had to wait for a long time and phone several times."March 31, 2010
"The experience was fine on the outward trip but not so coming home. We turned up at the bus stop after a 6 hour flight to find that the all too small mini-bus was full and we would have to wait. This is not condusive to a good review. Contrast this with the fact that if we had stayed in the long-term car park we wold have simply boarded the larger bus with no inconvenience. We will be rtavelling from Heathrow at the end of May and are not minded to use the servie again."March 30, 2010
"The simplest most efficient car park in any UK airport. Priced well, this is the standard others should be judged by. You will not be disappointed."March 29, 2010
"The first time i have used any form of parking service before at an airport and i am impressed.
Very good service and saved alot of time on my overall journey.
Will certainly consider using again.
"In summary - poor
I arrived at the time on my booking and had to wait 30 minutes for a driver to take me to the airport
During the drive, the door was only half locked!
On return, again I waited 30 minutes in the rain for a driver!
Not a good experience.
In defence, I have used them before, and the service gets worse everytime! It all depends on the drivers - I think they have had a change of staff and the new guys are not as good as their predecessors"
"This was by far the best airport parking we had ever encountered. It is not only simple, comparatively cheap and efficient, but also the courtesy and helpfulness of staff makes it a pleasant experience. The documentation is also very good."March 28, 2010
"My trip ex LHR was going to be a long one with a change of aircraft both out and back so I was not particularly looking forward to it. After i had booked the carpark, I thought that the experience was going to add to my stress. On the contary, my wife and I were extremely surprised at how much the service from the company and staff helped to reduce that stress and made the journey so much more pleasant. Well worth the money."March 28, 2010
"We found every aspect of this car park to be of a very good standard. We would definitely use them again."March 27, 2010
"Easy to find, took a little time to enter. Good driver to the airport. Safe environment to leave the car. On return had to wait a little while for bus due to traffic at the airport. very friendly and helpful driver pick up on return. Car ready for easy exit from parking."March 24, 2010
"Convenient location & fast transfers there & back.
Efficient service generally."
"Good location, with accurate instructions on how to find it. Check-in process easy, with bus waiting for customers. Facilities include toilets and drinks/ snack dispensers which are often useful on return. Instructions for return procedure clear. We had a 15 minute wait for a bus pick-up. The only disappointing point is that the bus driver, when dropping customers off back at the depot, has to queue in line with any cars arriving to check on, which wastes time."March 20, 2010
"excellent for the money a very good service,and i will be doing business again."March 18, 2010
"The location and service were excellent; easy to find and easy to use. Returning though early at 04.50 there was a little delay in answering the phone, but there service vehicle arrived in the 10 minutes they quoted. My vehicle was ready, close to the gate and in good order. My only slight negative was the delay to leave for the Heathrow Terminal,after bringin my car, with no announcements or indication as to how long we would wait for the service to the airport terminal. it was about 15 minutes. Highly recommended. Thank you!"March 16, 2010
"The service was first class both on arrival and our return from our holiday in Thailand, apart from the temperature (cold) anyway no problems at all."March 16, 2010
"Quick, easy and very efficient on both drop off and pick up. Driver helped with my bags. Great service"March 15, 2010
"What can I say, the service was excellent, from the moment we arrived at the car park until we arrived back from holiday. The service was second to none."March 12, 2010
"I thought the service from Quality airport parking was brilliant. A friendly and informative greating from the staff on the gate. Less than 15 minutes after entering the gate of QAP we were outside terminal 5 and ready to go.
On return it couldn't have been simpler. We landed, called the number as instructed, handed over our return card and were in the car 10 minutes later.
Over all extremely please with the service and the staff were more than helpful. I will certainly use QAP again."