"happy with parking easy to find and god price no hassel"June 3, 2011
"very pleased with the service provided"May 30, 2011
"Worked really well both arriving and departing. Staff helpful and polite. The directions to find the car park were a bit unclear. It is not obvious when turning towards off the A road in front of the Park Inn hotel that the NCP car park is separate to the hotel parking, especially in the dark! Also more signs along the route would be helpful."May 23, 2011
"Good carpark. Easy to find, and enter if you have pre-booked. though not many spaces for car available. Quick airport transfer on both ways. Again easy departure."May 22, 2011
"We recently used this car park as we had a flight to catch from T3. We would definitely recommend it as it was so close to the airport. Only thing that I would like to state is that the bus driver that picked us up from T3 saw me struggle with a baby and 3 suitcases and didn't offer to assist in anyway. He just watched me and waited. The driver that took us to the airport was a lot more helpful. It would have been nice to have a helping hand. The driver from T3 to the airport on the 11th May 2011 at 6.45am was more intrested in talking to another bus driver than helping a mother with a baby and loads of luggage. This is the reason I rated it lower, as I found that particular staff member not helpful at all!"May 12, 2011
"Very competent efficient service all round. No delays in getting to and from the airport and would certainly recommend and use again."May 9, 2011
"Excellent service and excellent value for money. Drop off was easy, and the bus was waiting. For collection from Terminal 1 I only waited 5 minutes for the bus and was back at my car after another 10 minutes."May 7, 2011
"Very easy to access and we liked the fact that we parked our car & took the keys with us.
We have used this car park before & would use it again if we fly from Heathrow."
"Great service for Terminal 3. Only 5 minutes away. Found a car park space easily. Very frequent buses no waiting at either end. I guess the car park would be difficult to find if you had not been in the area before, but that is the only critism. The price is very good for a car park so close."April 12, 2011
Quick service from the bus, easy to get to and near Heathrow.
Scruffy buses' and parking is tight in a poorly maintained car park,"
"Excellent price,service & airport transport. Easy and straight forward process."April 3, 2011
"The service was very good. The only down side was the absence of effective luggage racks on the shuttle buses - however one stored one's luggage it ended up sliding all over the floor."March 29, 2011
"Cane across the site, when searching for long term parking for Heathrow Term 1. Hard to believe that it is a lot closer than the official airport parking, and a lot cheaper as well. A little awkward to find if you are not familiar with the location, but just remember to drive in front of the Park Inn and then around the side, over the M4 access road and you're there.
Transport to the airport is frequent (every 15 minutes) by full size bus with plenty of luggage room, and it's always a good sign when the aircrews are using it as well. Drop off/pick up is about 50 yards from the arrivals hall at bus stop 5, and there are normally luggage trolleys close by.
Very good value at about £6 a day with the site I booked through, and although I had a lot of luggage, it was a painless experience throughout."
"Conveniently located just off the M4/LHR link road and easy to find. Good quality facility that operates efficiently."February 23, 2011
"Good location near terminals 1-3. V. good shuttle service to airport. Little tricky to find.
V. good value."
"Could have done with some directions to get on to the M25. Your representative was unsure and very vague.
After 10 miles we found it!!"
"FANTASTIC SO CLOSE TO THE TERMINAL. BUS WAS SPOT ON TIME. WILL BE USING IT AGAIN VERY PLEASED WITH EVERYTHING."February 5, 2011
"Everyone was very pleasant, esp the guy who drove us to the airport.
On the way out, I wasn't allowed out because it said I owed £116... then the barrier was raised. So something went wrong. But very straight forward, thank you."
"A little awkward to find although if you follow the directions exactly they are spot-on! Speedy transfers. Very helpful attendant brought a battery charger when our car would not start on our return. Altogether a very positive experience and we will use them again."December 31, 2010
"Had our flights cancelled at Heathrow due to the snow! After Virgins incompetence resulting in us spending a night on the floor of Terminal 3, we retrieved the car from the icy, non-gritted car park. Whilst leaving, the attendant told us we would get a refund from not using the additional nights... She lied!
Note to all... ESSENTIAL TRAVEL WILL NOT REFUND YOU! EVEN IF YOU DIDN'T USE THE FACILITIES!"
"Vicinity, customer service and tranfere was excellent. Signage was pretty poor and I used a long time to locate it, despite using the post code suggested through the NCP Flightpath website for SatNav. Overall 3 out of 5."December 3, 2010
"Very quick to park and get to the terminal. Could be better signposted around the hotel, especially for arriving after dark. Short wait for bus on return."November 28, 2010
"A very good service. Close to the terminal with a regular bus service. We were picked up within 6 minutes and the checkout was fast. Good value and will use again on our next visit to Heathrow."November 16, 2010
"Reasonably priced, quick service to the Terminals. A bit tricky to find first time nestling behind the Park Inn Hotel. I'd certainly use it again if flying from Terminal 1 or 3. The BMI crews use it so it must be OK."November 9, 2010
"Shuttle bus ignored us and gone. Except, OK."November 7, 2010
"I was very content with this facility and will definitely use it again. Having heard all the stories about pikeys dispersing cars on industrial estates, or hiring them out in the absence of their owners, I had been a little concerned. In this case I retained my keys, parked on a decent surface (not under trees), and noted that no car was very far from the reception point. Lighting was also good on my night time return. Shuttle bus very quick and good. Compared with other shuttles seen at the same Terminal collection point, the bus was large and easy to get on. [Some others were modest minibuses towing baggage trailers] Transit time from car to Terminal 1 was negligible. All told, just the job!"November 3, 2010
"This is an excellent set up for the central terminals.
The location was easy
The coach was prompt 5 minutes wait and 6 minutes to Terminal 3
This was the cheapest on-airport parking.
Return wait for coach: 4 minutes, 7 minute journey, out of carpark within 3 minutes of return to car.
Will use again."
"the car park was easy to find and it only takes a few minutes to get to the airport from the car park. There seems to be alot of air line personnel that use the car park when was dropped to car off and when picking it up. easy to use just drive in barrier.good rates aswell taking into consideration how close to the airport it is."October 23, 2010
"I found the car park to be well signposted and pretty straight forward to find. The staff were polite and helpful. The shuttle service to the airport was quick and on time. Security at the car park seemed excellent also."October 21, 2010
"We have just used NCP Flightpath Terminals 1& 3 for the first time.Our experience was positive, we did find a parking space, although it was quite full and close to the pickup point, we had only a short wait for a bus which took us to Terminal 3 .One possible criticism is that the drop off bustop is slightly away from the departure point,other buses seem to stop closer.
On our return we were after 21.45 so had to request a bus but this came within 10 mins and we were quickly back to the car park. Again Bus Stop 5 at terminal 1 is less well signposted than 1-4 and we took a while to find it and missed a bus in the process.
We would use this car park again."