"The car park was initially difficult to find even when we had located the hotel which is the car park is behind. Once there and parked it was a smooth trip to terminal.
HOWEVER the return was BAD. We went to 'stop 22' at terminal 3 at 6.30am on a cold and windy morning and waited just over 30 minutes before small bus arrived. There was such a queue by this time that only about half the people waiting could get on.
After waiting 20 minutes I had called the 'APH' (Airport Parking and Hotels) number which we had been emailed when booking. They didn't seem to know anything about APH but guessed that 'APH may be part of NCP'. They didn't know which bus we should get on, nor did the driver know about APH when the small bus finally arrived. The driver just stood and watched as people tried to find spaces for themselves and their luggage in what was a fairly chaotic scene.
Whilst waiting for our transfer bus three Purple Parking vehicles had arrived and left. I think we will try booking with them next time."
"I was delighted by the whole experience, easy to find location, self-park so keep the keys, shuttle bus very short waiting time both directions and only 10 min's from airport. Excellent service and value !!!"December 4, 2015
"I've used this car park twice now, very conveniently located, transfer buses are regular and I've had no problems with security. Reasonable prices and I keep my car keys.
When my car didn't start the first time, I got a jump start there and then by the very helpful staff.
Will be my car park of choice!"
"Don't park under the trees - you'll find your car covered in leaves and bird droppings.
Return flight was delayed by 10 hours but arrived on the same calendar day - had to pay an extra £14 to ransom my car. Rip-off Britain lives on. Best to check the price at the time of booking and if it doesn't cost any more to collect your car at 23:30 than at the scheduled return time book the whole day to avoid getting ripped off."
"Very conveniently located with quick transfer times to and from T3. Parking spaces can be a bit tight."November 15, 2015
"Despite booking and paying in advance, when I put my ticket in the machine when leaving it tried to charge me £60. Then the embarrassment of trying to reverse with a car behind me so that I could go and sort it out in the office. There are loads of companies offering parking at Heathrow. I could really do without the hassle thanks."November 9, 2015
"A big thank you to staff at NCP carpark at heathrow! Because of heavy traffic I arrived at the carpark 20mins before the gate for my flight was due to close. They agreed for the bus to leave 10mins early to get me to T3 for 8am. I managed to board my flight at gate 11 at 8.10am, just as the gate was closing. Thank you NCP!"November 3, 2015
"On returning to Heathrow we waited for the transfer bus which arrived and was so small we were unable to get on. Had to wait another 1/2 hour for next bus which stopped further down from where we were first in the queue and almost didn't get on that one either. Not happy with the wait"November 2, 2015
"Very impressed. When I arrived, the machine wouldn't give me a ticket. A lady came out, gave me a ticket and said I had to vaildate it on my return. Call me cynical, but I was expecting "hassle" on my return. BUT NO!!! I went into the office, explained, it took about 20 seconds, if that! I would definitely use the car park again! Thank you."October 30, 2015
"We booked our parking with NCP Flightpath and found them to be an excellent service. The car park was efficiently run, drop off and pick up went smoothly and all the staff were so professional. When we returned from our holiday the car battery was flat, the gentleman at the desk couldn't have been more helpful and soon had us on our way !!! thank you so much - highly recommend and will use again."October 27, 2015
"Easy to find, reliable coach transfer couldn't fault it."October 25, 2015
"Bit tucked away so hard to find at first but shuttle service fine and car in same order on return."October 24, 2015
"I thought the staff were very helpful and the proximate to the airport is great.
Only downside is some idiot drove into the back of my car and didn't leave their details. Amazing that whoever was driving couldn't manuover their car in the massive gap/space but thought if we cut the corner it will make my journey shorter!!"
"Good experience. Worked well and the parking is close to the airport."October 19, 2015
"Automatic vehicle registration did not work.
Had to get this validated at desk on way in and way out.
Waited approx 30 mins at terminal 3 (bus stop 22) called NCP and got fairly off hand response - transfer back took 25 mins.
All in all poor. Very unlikely to use again - they only have 2 transfer buses - simply not enough."
"The car park was easy to find and good value for money."October 14, 2015
"Instructions for finding it were accurate, staff were helpful when the number plate recognition machine did not work. Efficient transfer to airport."October 1, 2015
"Quick, efficient and good value."October 1, 2015
"Great alternative to on-site parking at Heathrow with a good service"September 30, 2015
"Website says 12 monues transfer for NCP flightpath - not so - you have to wait on the bus for 15-20 minutes, then they take you to terminals you do not wnat to go to - ended up 40 minutes before I go to the terminal and i was 1 minute away from being denied access through security as i was so late.
Return was even worse, waited at T2 stop 18 for 35 mins before the turned up to collect us.
NEVER EVER again"
"Very close to the terminal 2/3, drivers very helpful especially Mr Singh.
Thank you very much"
"It was all very easy with just a 5min wait for pickup-will definately use again"September 15, 2015
"The instructions to the car park were clear. The transfers between the car park and airport were fine. The price was good. Would definitely use this car park again."September 6, 2015
"Excellent service. Booked wrong time on line but emailed customer services who sorted it out immediately. Pick up to and from airport prompt and efficient. Would definitely use again."September 3, 2015
"Easy to find, just trust that the smashed up road around the back of the hotel is the right one. The drivers are sound and were on time. If use this service again."August 30, 2015
"Good service - at a competitive price. Would certainly use again."August 30, 2015
"Easy to find. Very close to the terminals. Good value. Pretty prompt drop off and pick up. Would definately use again."August 23, 2015
"Convenient, prompt, friendly service. My favourite car park at Heathrow."August 17, 2015
"Convenient for airport but we were waiting 20 min both way for bus so they do not seem very regular"July 18, 2015
"Perfect entry and exit to and from car park."July 12, 2015