"We thought it was very easy to find. didnt have long to get the transfer to the terminal. On the way back we waited no more than five minutes to be picked up. the car park was dark but well lit up. We would definatley use this car park again."April 9, 2016
"Used NCP parking recently when flying from terminal 2 Heathrow. I booked online got great rate, located the car park easily it is situated just behind park inn across the little bridge clearly marked.
On arrival the barrier issued my ticket went in found a space and the free bus goes from the entrance barrier right into terminal 2 bus stop.
The car park is monitored I kept my keys with me so I knew where to get my car on return.
On arrival back into Heathrow waited at bus stop 18 in terminal 2 and the bus although says every 20mins was actually 30mins but still it arrived took me back to the car park only few mins away and my car was fine no issues and as I went to drive out the barrier automatically lifted.
I would recommend this car park it was dead easy to use and the driver was friendly.
The car park in places is unmade but parking spaces are clearly marked and it didn't bother me just knowing the car was in a secure site and monitored. There is a phone number you can call if any issues but I didn't need to use it was happy with the service.
there are some great deals via the engine searches for this NCP car park if you book in advance."
"Very easy and convient location. Transfer to and from Terminal very efficient, 10 min wait max."March 17, 2016
"We have used NCP flightpath before but this time the gate wouldn't automatically open as it should (from our number plate). Had to wait a few mins for someone to come and sort it out (she said the rain affects the system) [like British Rail leaves on the line?]. Same trying to get out.
But don't let that detract from the fact that it is very close to the start of the tunnel into the airport, so a very quick bus ride in.
Also the car is exactly where you chose to leave it in the car park - no joyriding it around the area.
You have to drive around the back of a hotel (1st on left as you arrive from M4) to find the way into the car park, not quite what you expect but providing you know to look for that its fine."
"The parking location was excellent, I would use it again if I needed to use Heathrow. The transfer bus was fine, so I suppose I have to rate it excellent. The only small problem was that the number plate recognition did not work on a frosted plate!!"February 18, 2016
"The whole experience was effortless and a pleasant, from booking to parking and picking the car later. We will definitely book again and recommend the parking service.
The only observation is where to get the bus at the terminal on our return. We checked our information leaflet and nothing was included. After some time of waiting round, we found the information on the board. Maybe, you could mention this on the information email. Apart from this, I won't change anything."
"Easy to book online, value for money, great pick up and drop
Would suggest re writing the directions we found it easier to access via m25 and avoid m4 altogether plus make the instructions slightly clearer that it's an NCP car park we went round the hotel car park twice before finding the side road and bridge apart from that a brilliant self parking service"
"Very good access to Airport, but the road that leads up to the car park is in a shocking state of repair, looks like you are driving on a road in the "third world" or war zone!"February 6, 2016
"Really good and efficient, the only thing that could be improved would be a clearer sign to indicate the pick up location for returning. I saw it on the bus, but only after being picked up, we guessed that we would be collected where we were dropped off and were luckily correct."January 20, 2016
"Good value, smooth transfer to T3. Numberplate recognition let me in and out straight away, no queue. A bit of waste ground but looks pretty secure, plenty of space, and you park your own car and keep your keys, so at least its not been driven around whilst you are away. Late on a Sunday night I only had to wait 10 mins to be collected. Will differently use again."January 18, 2016
"Despite turning up in the dark and in the rain, the directions to the car park were fairly clear. Parking spaces, as you'd expect, are fairly scarce, so a little bit of hunting was in order. However, there was a guard on duty who pointed us to a free spot. There was also a bus waiting for us, which appeared to leave when the replacement arrived, as we didn't see any cover for standing in the rain.
Return journey to Flightpath was similarly efficient. Overall, the experience was good."
"The car park was initially difficult to find even when we had located the hotel which is the car park is behind. Once there and parked it was a smooth trip to terminal.
HOWEVER the return was BAD. We went to 'stop 22' at terminal 3 at 6.30am on a cold and windy morning and waited just over 30 minutes before small bus arrived. There was such a queue by this time that only about half the people waiting could get on.
After waiting 20 minutes I had called the 'APH' (Airport Parking and Hotels) number which we had been emailed when booking. They didn't seem to know anything about APH but guessed that 'APH may be part of NCP'. They didn't know which bus we should get on, nor did the driver know about APH when the small bus finally arrived. The driver just stood and watched as people tried to find spaces for themselves and their luggage in what was a fairly chaotic scene.
Whilst waiting for our transfer bus three Purple Parking vehicles had arrived and left. I think we will try booking with them next time."
"I was delighted by the whole experience, easy to find location, self-park so keep the keys, shuttle bus very short waiting time both directions and only 10 min's from airport. Excellent service and value !!!"December 4, 2015
"I've used this car park twice now, very conveniently located, transfer buses are regular and I've had no problems with security. Reasonable prices and I keep my car keys.
When my car didn't start the first time, I got a jump start there and then by the very helpful staff.
Will be my car park of choice!"
"Don't park under the trees - you'll find your car covered in leaves and bird droppings.
Return flight was delayed by 10 hours but arrived on the same calendar day - had to pay an extra £14 to ransom my car. Rip-off Britain lives on. Best to check the price at the time of booking and if it doesn't cost any more to collect your car at 23:30 than at the scheduled return time book the whole day to avoid getting ripped off."
"Very conveniently located with quick transfer times to and from T3. Parking spaces can be a bit tight."November 15, 2015
"Despite booking and paying in advance, when I put my ticket in the machine when leaving it tried to charge me £60. Then the embarrassment of trying to reverse with a car behind me so that I could go and sort it out in the office. There are loads of companies offering parking at Heathrow. I could really do without the hassle thanks."November 9, 2015
"A big thank you to staff at NCP carpark at heathrow! Because of heavy traffic I arrived at the carpark 20mins before the gate for my flight was due to close. They agreed for the bus to leave 10mins early to get me to T3 for 8am. I managed to board my flight at gate 11 at 8.10am, just as the gate was closing. Thank you NCP!"November 3, 2015
"On returning to Heathrow we waited for the transfer bus which arrived and was so small we were unable to get on. Had to wait another 1/2 hour for next bus which stopped further down from where we were first in the queue and almost didn't get on that one either. Not happy with the wait"November 2, 2015
"Very impressed. When I arrived, the machine wouldn't give me a ticket. A lady came out, gave me a ticket and said I had to vaildate it on my return. Call me cynical, but I was expecting "hassle" on my return. BUT NO!!! I went into the office, explained, it took about 20 seconds, if that! I would definitely use the car park again! Thank you."October 30, 2015
"We booked our parking with NCP Flightpath and found them to be an excellent service. The car park was efficiently run, drop off and pick up went smoothly and all the staff were so professional. When we returned from our holiday the car battery was flat, the gentleman at the desk couldn't have been more helpful and soon had us on our way !!! thank you so much - highly recommend and will use again."October 27, 2015
"Easy to find, reliable coach transfer couldn't fault it."October 25, 2015
"Bit tucked away so hard to find at first but shuttle service fine and car in same order on return."October 24, 2015
"I thought the staff were very helpful and the proximate to the airport is great.
Only downside is some idiot drove into the back of my car and didn't leave their details. Amazing that whoever was driving couldn't manuover their car in the massive gap/space but thought if we cut the corner it will make my journey shorter!!"
"Good experience. Worked well and the parking is close to the airport."October 19, 2015
"Automatic vehicle registration did not work.
Had to get this validated at desk on way in and way out.
Waited approx 30 mins at terminal 3 (bus stop 22) called NCP and got fairly off hand response - transfer back took 25 mins.
All in all poor. Very unlikely to use again - they only have 2 transfer buses - simply not enough."
"The car park was easy to find and good value for money."October 14, 2015
"Instructions for finding it were accurate, staff were helpful when the number plate recognition machine did not work. Efficient transfer to airport."October 1, 2015
"Quick, efficient and good value."October 1, 2015
"Great alternative to on-site parking at Heathrow with a good service"September 30, 2015