"Great service, no problems. Fantastic value"November 7, 2011
"No problems with the collection other than there was no procedure to check and confirm any damage to the car.
When the car was delivered back to us, it had a large scrape on the rear bumper. Having pointed this out to the owner (who had delivered the car to us but not collected it), he showed us a scrappy piece of paper with biro markings around the picture of a car thereon. He tried to say that he had checked the car before it was parked and that was the damage he had noted. This was not done in our presence and on trying to tell him this was new damage, he was rude and obnoxious and would not accept that the fault was his. Shocking customer service, would NEVER EVER use again as they damaged our car and refused to take responsibility. STAY AWAY FROM THIS COMPANY IF YOU WANT AN UNDAMAGED CAR!!!"
"Fantastic fantastic fantastic. Easy, on time, cheap and good service. Will use again. NH"October 17, 2011
"Happy Days Meet & Greet worked very well. Great value, good service & the kids really liked the name!!?"October 4, 2011
"Collecting the car was perfect. I arrived 30 min before booked meeting time and within 10 min someone was there to meet me.
Return was a different story. I had to wait for 25 minutes before my car was returned and the driver was a very arrogant individual. Not a nice experience!"
"After searching prices of airport parking we came across Happy Days Meet and Greet. We'd never used this type of service before but we thought the value was fantastic. Having heard horror stories about some meet and greet services, I have to say, we were slightly apprehensive. On meeting us they were very polite and quick to deal with necessities. We told them about a problem with the car and they were completely fine with it. On returning back, we telephoned after picking up our luggage, we walked out of Heathrow to the pick up point and within 2 minutes our car was back. Quick, simple and hassle free. I will definitely be using this service again and would 100% recommend Heathrow Happy Days Meet and Greet to anyone. A fantastic service and very good value. Thank you."September 22, 2011
"Rapid collection and instant return. Very convenient. Slightly un-nerving to find a car-park ticket for a public car-park in Hillingdon in the car on its return - this had been issued later in the morning on the day we dropped the car off. Presumably this car-park was used as a staging-post on the way to a more permanent parking place?"September 4, 2011
"The overall service was good if a little amateur (tatty slips of paper) the staff were very polite and pleasant (best bit). The major issue was that we were early(we did phone ahead) but due to number of staff they were unable to meet on time. Also on our return we had to wait at least 25mins for the car."August 30, 2011
"It couldn't have been simpler. Left the car at departures where it was picked and then returned and within 10 minutes it was dropped.
The Happy Days people were polite and friendly would recommend and use this service again."
"This is the first tiem I have used this service and was absolutely delighted with it. Not only is it cheaper than taking your car to an off- airport park and being bussed in and back, but the guy was there to take the car off us as we left and the car was back within 15 minutes of ringing when we were got back. Finally, hard any miles had been clocked up whilst in their care! Brilliant service which I'll use again and highly recommend."August 23, 2011
"A very good service, efficient and friendly. It all went like clockwork. The car was collected although we were a few minutes early and was waiting for us as we walked out after collecting our bags."August 22, 2011
"Excellent & efficient service at both ends of journey. Were very friendly too when I called from an M25 traffic jam!"August 15, 2011
"Heathrow Happy Days Meet and Greet did exactly what was advertised. They were prompt, polite and priced cheaper than a 30-minute taxi journey for a fortnight trip."August 10, 2011
"I was very happy with the service I received from Happy Days. A word of warning is read your instructions - you are supposed to call about 20 mins before you reach the airport, which I did not do. I phoned 5 minutes after the arranged meeting time and my mistake was pointed out, but they had someone with me within 15 minutes. On the way back I followed the instructions and my car was returned to me very quickly. I was very happy with their attention and have no hesitation in offering a recommendation to anyone thinking of using the service."August 9, 2011
"Since the price of Happy days was so much cheaper than other providers, 50% better in many cases, I had concerns they would be a cowboy outfit and not take good care of my car. In reality the service was excellent, staff we very polite and efficient. I will use them again without hesitation."August 2, 2011
"I've used several meet & greet services before, but none have been better than Heathrow Happy Days Meet & Greet. They were there to meet us when we arrived at the airport (we were about 5 mins late, but no complaints or even comments from them) & on our return we rang just as we cleared customs & were told they would be there in about 15 mins, by the time we'd walked down to the departures drop off we waited all of about 30 seconds before watching my car being carefully driven up, this was substantially quicker than the 15 minutes suggested. 1 minute later we were on our way, no reams of paperwork or messing about just a simple efficient service. All in all excellent!"July 26, 2011
"An excellent service which was good value"July 18, 2011
"Drop off was fine - no waiting, very straight forward. Pick up was a disappointment. My flight was only 10 minutes late arriving and I phoned as soon as I got off the aircraft. I was told to get a cup of coffee and that my car would be there in 10 mins. I ended up waiting a full 20 minutes at the car park pick up point before my car arrived. This made me late. The traffic around the airport was not too bad at all, so no excuses there. If I have to wait 20 mins for my car to arrive I may as well just use one of the airport carparks. I used Happy Days as it was recommended by a close friend. I was planning to use them over the next few months as I have to travel every week. I think I will take my business to a company that is more efficient"July 16, 2011
"what a great service,inexpensive and efficient,did exactly as promised,great,great service,will ONLY be using them in the future"July 15, 2011
"Very good service provided for a very reasonable price."July 14, 2011
"Short wait to drop off the car and again to collect it. No problems getting though on the phone and I was called on the way back to check my progress before I had had a chance to phone."July 13, 2011
"Good parking service, easy to identify at the terminal, very polite and both collection and drop off were both in good time. Good price as well :)"July 7, 2011
"Great service - they called me to ask how far away I was from drop off and no sooner had I turned my phone on when I landed, they were calling me again to see if I was ready for them to return the car.
About 15 minute wait from them til I got my car back but this was due to the traffic at 5.30pm so nothing they could have influenced there!"
"We were really impressed with the Happy Days M&G service and will certainly use them again in the future. Everything worked exactly as expected with no delays at either end. We found this service great value for money comapared to many car park & shuttle operators."July 4, 2011
"Happy Days provided an excellent service, for the second time. They were waiting when I arrived, even after calling through to say I would be earlier than booked, and also waiting on return. A really great service that makes travel so much easier and I will certainly be using them again."July 1, 2011
"Absolutely superb experience from start to finish. Timings were exactly as promised, staff were very polite and friendly. Plenty of communication to make sure I was alright and happy. And an exceptionally good price. Really couldn't fault them."June 27, 2011
"Excellent and proficient service, recommended!"June 20, 2011
"Very happy with the service, punctual, efficient and courteous, 'a smooth operation'. A very competitive price for an excellent service - It makes such a difference to have the start and the end of a journey totally hasslefree."June 9, 2011
"Excellent and reliable service"May 24, 2011
"Decent service at a great price.
Drop off was great (apart from me not reading the instructions properly and having to go round the one way system again - that was all my fault!). I was due to call 20 mins before arrival. When I didn't, they called me and asked what time I was going to arrive - really appreciated that. I arrived a few minutes late, driver was waiting and was courteous. He gave me directions to check in and explained the procedure for when I returned. Very good.
On my return, I had to wait quite a while for my car about 20 mins (on top of the 20 mins notice I gave them). In their defence, I did arrive an hour earlier than expected, but I would have thought that calling them 20 mins before I was going to arrive would be sufficient. Driver was efficient and courteous and once he arrived, I was on my way very quickly.
Overall - decent service, could do a bit better, but I would definitely use them again, whilst hoping they could do a bit better next time."