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Heathrow Happy Days Meet and Greet reviews

Heathrow Happy Days Meet and Greet logo

Here are some comments that our customers have made about Heathrow Happy Days Meet and Greet

Showing 61 to 90 of 363 << ... 1 2 3 4 5 6 7 8 9 10 ... >>
5

"Great service,

Cheaper than a taxi and less stressfull.... i know i will be on time but hate waiting to see if the taxi will arive on time..."

September 23, 2015
5

"Very efficient, will definitely use again. Thanks"

September 15, 2015
3

"No problems with our drop off or collection but we did see a crash right in front of us, as one car that was being moved to off-site parking, and one that was backing out after collection reversed into it.. Didn't instil confidence in the system set-up to control the traffic flow around the collection and drop off points."

September 15, 2015
4

"Very handy service, fair price and polite staff. Will definitely use them again. Only issue was the standard ask to call at 30-25 mins on approach, but then when I called, being asked to call again at 10 mins; this is inconvenient when I'm supposed to be driving. At 5 mins away, I was actually then called by my pickup person to ask where I was. A little bit of better internal communication is perhaps needed."

September 14, 2015
5

"Great service and very quick. Will definitely use on my next trip."

September 10, 2015
5

"This service worked perfectly for us. They were very helpful, the driver was on hand when we arrived, and the car delivered back soon after we phoned to confirm our arrival. Highly recommended."

August 16, 2015
5

"Spot on, no waiting to either drop off or pick up car. 4 mins walk from arrival gate exit cannot be beaten... Will use again. Professional & smart staff."

May 26, 2015
5

"Very helpful people. My husband had inadvertently left his wallet in the car but he called them, they kept it safe and they returned it with the car."

May 20, 2015
5

"First time user previously used Purple Parking, found Happy days to be so easy to use for pickup and drop off.
Would definitely use again."

March 9, 2015
5

"Excellent service from Happy Days. We are always pleased with this company and have used them many times but this trip excelled all expectations. The car drop off and pick up were seamless with the driver and car waiting for us both directions. We will certainly use again. Thank you Happy Days"

March 5, 2015
5

"On time, very reasonably priced. I am a happy repeat user."

March 28, 2014
5

"collected the car on time, returned it within 15 minutes of my call on arrival as promised."

November 15, 2013
1

"Very poor communication, we had to call 29 times before anyone answered, by this stage we were travelling up the car park ramp.
On our return we called as usual after claiming luggage, the car wasn't ready as the driver said we should have called as soon as we got off the plane. The car was fine the service dreadful, this doesn't ease the srtess of travel"

October 16, 2013
5

"Overall the price and the service could not be beaten. To drive to 'departures' and to drive from 'arrivals' is a real bonus and for us is now becoming an essential part of travel. To be able to do this at a reasonable price therefore is fantastic and that is what Happy Days Meet and Greet offer. I have experience of other companies who offer a similar service but not at such a competitive price."

June 3, 2013
4

"Used this company for the first time very prompt no waiting around would use this company again ."

February 25, 2013
5

"I can remember how many times I've used This meet and greet service but again they have been fantastic. If your only as good as your last performance/game then I will be using Happy Days again the next time I travel. Good job, keep it up."

December 30, 2012
1

"Do not use these people.
I left it with them having had it valeted by my BMW dealer the day before. On my return, all the seats had been moved, the steering wheel repositioned and worse of all the car had clearly been used by the company to ferry drivers to and from the airport. All 4 floor maps had large muddy foot prints on them. They put 28 mls on the car. I phoned them to complain. They said I had to send them photos of the state of the car. No apologies whatsoever. Totally dissatisfied with these people. I will be pursuing them for compensation. DO NOT USE THIS COMPANY"

December 18, 2012
1

"Awful. Happy Days has clearly gone bust so Airport Parking should not be offering them on this site. I had great difficulty getting through to anyone as I drove to LHR. Managed to get parked up by Perfect Parking who appear to have taken over Happy Days."

October 13, 2012
5

"An Excellent & efficient service. Just what you want after flying home"

October 10, 2012
3

"Firstly, this service is good value for money for a meet and greet service, however this is probably because it does not offer anything else special and was a little amateur...

We arrived at Heathrow and had to wait quite a while for someone to turn up to take the car (despite calling ahead), only to be greeted by someone who wasn't wearing a uniform (just looked like a random bloke wondering around. Other suppliers of this service were clearly visible in uniforms) and didn't really provide a sense of reassurance about who we were giving our car to. He managed to up-sell us to having the car cleaned inside and outside for £20 (which was no problem), only to find upon our return the attendant asked for the payment but the car had not been cleaned. Obviously, they didn't charge us and it was a mistake but it was a disappointing service and having managed to up sell us, you would have thought they would have actually done the work.

I'm not sure I would use the service again as the premium paid for this type of parking is also for a bit of 'special' treatment and I didn't get that feeling, just nervousness and amateurism."

October 8, 2012
1

"Absolutely disgraceful company. arrived 25 mins late even after being given 15 minute arrival warning. Different excuses given for lateness every time i called.

Manager refused to compensate for delays and was very rude in his email responses and call.

On arrival driver was on time and waiting however I did not appreciate my cigarette lighter in the car being used nor a box of cigarettes left in there on collection

I have used numerous valet services before through airport parking shop but this is the worst by a mile and I would never use this service again."

October 1, 2012
4

"The whole process was smooth and easy. We only had to wait a few moments forthe return delivery of our car. Will use you again soon"

September 17, 2012
3

"Overall the service was OK but not great.

On drop-off no-one picked up my call so I had to leave a message and did get a call back and the driver was there when I arrived.

On my return it took 25 minutes for my car to arrive from the time I called them so not the quickest service. I could have got to an offsite car park and driven away inside that time.

But overall the service was convenient and the operators were polite and professional."

July 19, 2012
1

"Arriving back into LHR, we contacted Happy Days as requested. We were reminded where to wait outside the terminal. We waited and waited and waited. I telephoned on several occasions and was only able to leave messages. Nobody returned my call. I kept phoning and eventually got to speak to someone who was extremely rude. There was no apology for the fact that we had been waiting over an hour and a half - and I was told that the car was not even on its way and he could give me no indication when it would appear. The weather was blamed. Having waited 2 hours the car suddenly appeared and from the driver it transpired that they were actually short staffed. We will never use this company again and neither will the other couples that were waiting with us for the same company to return their vehicles. There is no point in using a meet and greet service when you have to wait 2 hours for your vehicle be brought back to you."

June 26, 2012
5

"Good efficient service better than the others I have used before.

Recommended.

Please do not sen me and fu mails or other 3rd party junks.

BR"

June 10, 2012
3

"The waiting time on return was too long . We did not have this problem with other companies.it would be useful not to repeat this again . Rest all ok"

June 8, 2012
3

"When we arrived at Heathrow on our outward bound journey we were late arriving due to traffic problems along the way. The Happy Days Meet and Greet people responded well in order to ensure we were delayed no further.

On our return to Heathrow we were somewhat disappointed to discover there was no meet and greet service at the designated spot we had signed up to. We expected to be met in the middle lane just outside departure/arrival, terminal 3. in the event we were told to make our way to level 5 of the car park which in the event negated the benefit of the meet and greet service. When I telephoned to make arrangements to pick up our car no explanation was given as to why we had to go to level 5 of the car park, this felt very odd.
When we did arrive at level 5 of the car park our car was ready and waiting. When we asked about why level 5 of the car park we were told that BA are changing their policy and that cars are being stopped from meeting and greeting in the middle lane and that in the future level 5 of the car park had to be used.
Disappointing news for us as customers and also I would imagine for the company. The BA decision if this is the case is detrimental to business.

Regards

Mrs Smith"

May 29, 2012
4

"A SLIGHT WAIT ON THE RETURN, BUT NO REAL PROBLEMS. GREAT VALUE FOR MONEY !!!"

April 18, 2012
5

"This is the fifth time we have used Happy days and we were once again very happy with the prompt service. There was only one slight issue this time with the pick up time that I had two days previously called to make slightly earlier. Apparently this time change had not been logged properly and there was no record. However, Happy days did their best to get to us as soon as they could and they we only had a short wait on our departure from Heathrow. We will certainly book again with Happy Days."

April 3, 2012
4

"Fine overall but I was ahead of schedule on the way in so I rang an hour earlier to let Happy Days know. The phone rang but with no answer for a good 10 minutes, when someone finally answered she wasn't very happy about it and said the car could not be picked up earlier; in actual fact my car was collected 15 minutes later than the originally scheduled time (So I ended up waiting for 45 minutes at heathrow's departure car park) Person answering the phone on the return journey wasn't particularly friendly either when she explained directions to new pick up point but car got delivered reasonably quickly (only 5 minutes wait this time) I might use their services again but this time schedule dropping off & picking up times so that they wait for me instead of the other way around."

February 20, 2012