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Heathrow Happy Days Meet and Greet reviews

Heathrow Happy Days Meet and Greet logo

Here are some comments that our customers have made about Heathrow Happy Days Meet and Greet

Showing 1 to 30 of 386 1 2 3 4 5 6 7 8 9 10 ...
5

"Solid, did exactly what supposed to do. Waited for us and was still polite when we turned up 30 minutes late on departure, 11 minutes from calling to return of the car. 16 miles on the clock and car taken care of. Would recommend this service."

June 17, 2018
2

"The whole point about using a service like this is that is quick and efficient. I had to wait more than 15 minutes for them to meet me at the terminal and they were 10 minutes late to meet me on my return. I might as well have used the long stay car park.
wouldn't use them again."

May 23, 2018
5

"It was Great, you guys always look after me
You are the 1st place I look when it comes to parking
TOP JOB"

May 11, 2018
5

"These guys were absolutely amazing - so kind and helpful - can’t recommend them enough"

May 11, 2018
5

"Unfortunately my visas got messed up so after dropping my car I had to ring 3 hours later to get it back and cancelled my trip. Meant I lost money for the 5 day parking but I will say communication from this meet and great prior to dropping off and at the drop off point and when it was brought back to me shortly afterwards was excellent and the service was faultless"

April 14, 2018
1

"As instructed we called happy days once we had collected our luggage, We were told the car was on route and would be 6 to 10 minutes. And would park in 3rd lane of drop off area.
This call was made at 19.40, as my car is fitted with a tracking system I know that
The car did not leave the compound until 20.01 21 minutes from when I called.
The car arrived at the drop off area at 20.16 unfortunately not at lane 3 but at lane 6.
We eventually found the car at 20.22 A total of 42 minutes from 1st phone call ( not 6 )."

April 9, 2018
5

"This was an excellent service, we called after we got through customs and they said approximately 10-15 minutes wait. We got to the collection point and they arrived with our car less than 5 minutes later. The driver was friendly and helpful. We would definitely use them again."

March 25, 2018
5

"Had a delay with drop off but this was not Happy Days fault. They were polite, friendly and very keen to help. Parking Shop also went out of their way to resolve the delay issues which turned out to be caused by an IT issue.
I had to return early and the collection was seamless.
Brilliant service..."

March 25, 2018
5

"Excellent service and very reasonable price for 8 weeks' parking. No delays and drop and pickup right by the door. The only issue I had was the postcode given for drop off took me to the wrong place but they were there on the mobile to guide me to correct meeting place. Would use again."

March 9, 2018
1

"Please be aware when booking with these lot!! Service provided was that of a bunch of cowboys!! First impressions unprofessional!! Returned off holiday to pick up car only to find out and iPhone lead and charger were missing from the car!! When called the gentleman who runs the park and ride to notify, was told put it in an email which till this day have had no response!! Manager showed no remorse or compassion to look in to it, just gave a more of not. Others approach!! Absolutely disgusted by the service!! Better off parking directly at the airport at least you have that piece of mind your car is safe and random people are not snooping through it!!"

March 6, 2018
2

"Arrived a few hours early for parking . Although we rang ahead 30 min before arrival this seemed to be a problem , however a driver was found and communication good . On return, we rang for our car and informed the company didn’t have our car and that we must have used a different company !! They operator was insistent on this and hard to communicate with. It involved a number of phone calls and worry our car had gone before the owner of the company sorted everything and the car arrived at collection point ."

February 25, 2018
5

"Just returned from our holiday. We cannot recommend Happy Days highly enough. Mohammed rang us before we had even left home to explain in great detail where to take the car to on our arrival and was there to meet us. All very seamless and efficient. We had the same from Michael on our return. We had a phone call just after we had landed even though we were early. The car was there waiting. Both guys were extremely efficient and polite. We were very impressed and will certainly use them again."

February 6, 2018
5

"I had a park and ride booking but there was a error on their side and they upgraded me to a park and ride service both ways. I had no problems with this service at all and they were very quick with the return of the car with no issues on return.
The gentleman I spoke to on the phone was always very polite and professional.
Would highly recommend using this company."

January 6, 2018
5

"Absolutely fantastic service and we left our duty free on one of their mini buses and they are returning it recorded delivery can’t thank them enough!! Thanks guys excellent service and customer care!!"

January 3, 2018
1

"Please be aware that the Meet and Greet service from this company may make you wait very long to get your car back on arrival to Heathrow. They said it was going to take an estimated 15 to 17 minutes to wait for the car at the agreed place, but in the end, I waited 45 to 50 minutes outside the Terminal. So, not only do you have to wait long, they lied about the timings!"

January 3, 2018
5

"Very good service car was picked up and returned promptly even when i arrived back early instructions need up dating as mine mentioned parking at level 2 for the drop off but this should have been level 4 but driver did come down to my level. I would use service again many thanks"

January 2, 2018
5

"Very friendly, very efficient service"

December 19, 2017
5

"Veru quick and effecient at drop off and collection."

September 4, 2017
5

"Organized , simple and good service"

September 3, 2017
2

"45 mins for delivery of car on an Sunday morning. Not what you need. Also poor inconsistent directions from their team where the meeting point is and estimation of when car will be delivered. Won't be using again."

August 22, 2017
5

"Good service for the cost"

August 20, 2017
4

"Info said they'd call us before drop off but they didn't. No problems other than that, was great."

August 13, 2017
4

"Parking was easy and quick.
Only problem was how dirty the car was on return, covered in lots of bird poo...."

August 13, 2017
5

"Everything went according to plan. Excellent service."

August 7, 2017
5

"Really simple - park up, hand over your keys and fly.
Never experienced any delays with the return of my car either. Perfect!"

May 17, 2017
4

"I would give this a 5 but the staffs customer service was poor and I found them quite rude. The gentleman who returned our car wasn't very pleasant and in fact we nearly drove off without a ticket to get out as he just walked off, it was only because I got out the car to ask if we need a ticket that we got one before we drove off.
The convenience of drop off and pick up is brilliant and easy."

May 17, 2017
5

"This was a fantastic service, the best Meet and Greet I've used so far. The drop off was very easy and straightforward and on return I called the number they gave after clearing customs. By the time we'd gone up the lift to the car park the car was there waiting for us and we walked straight into it. No wait at all and the representative who met us both times was very friendly and helpful. I would definitely use them again and recommend them to anyone."

May 1, 2017
4

"Efficient and friendly service"

April 27, 2017
4

"Very prompt and efficient drop off at start of holiday. Collecting car was delayed by 30 minutes but the representative at the short stay car park was very helpful and kept us up to date."

April 24, 2017
5

"This is the first time I've used a meet and greet and I was really pleased. It was completely hassle free, the staff were friendly and helpful, just what was needed after a long flight.excellent value for money"

April 22, 2017