"Reasonably good communication as they answered the phone whenever I rang. All nescessary information was emailed promptly after the booking.
Collection and delivery from and to terminal were convenient and good. Staff were polite.
Unfortunately although a free car wash was offered, when the car was returned to me it was evident it had not been washed."
"Edward Lloyd's valet service certainly made my life easier, especially as I was short of time either end. Park up straight outside the terminal and they do the rest. They were a little delayed either end but only by 10 minutes or so. All in all, well worth it and I shall use again."January 4, 2010
"First time we used this type of service so was initially nervous about handing keys over but the service was excellent. They contacted me at the specified times and were professional when handing over the keys. On arrival they contacted me shortly after we landed and had no problems getting the car back.
Will be using this service again in the future."
"No problems at all and very helpful drivers with luggage etc"December 31, 2009
"The service was excellent no hanging around for ages -the instructions simple and easy to follow, and the price was good - will definitely recommend and use again. Thanks"December 28, 2009
"Excellent service in meeting us at departure and again on arrival back in UK - despite a much delayed flight. Very pleasant and obliging staff both on the telephone and in person and the hand-overs of the car.
I was however puzzled by the fact that my car had been driven over 30 miles while I was away. Surely the company's car park cannot be that far from the airport?"
"Great Service at a brilliant price, worth every penny. Very polite and on time even included a car clean in the price."December 18, 2009
"Met us at airport promptly at drop off and were courteous helping to get a trolley and load our bags.
Same on way back. They were waiting for us when we got out of Heathrow.
Would definitely use again."
"I have used Edward Lloyd about three times now and have been very pleased with their prompt and curteous service. Even if it takes a little longer sometimes due to traffic, they kept me informed by ringing me and ensured that in the end all went to plan. I can recommend them without a problem."December 4, 2009
"can't fault it, punctual polite professional service with a car wash thrown in."November 27, 2009
"Very good experience with Edward Lloyd on more than one occasion. Their staff are friendly, courteous and helpful. Very efficient system - trouble-free each time. will definitely continue to use them."November 7, 2009
"The drop off and pick up were very efficient, the staff were helpful and friendly, and the car came back as it was left (but washed!). Price was good too
"Very good service"September 17, 2009
"All went just as instructions and like clockwork"September 11, 2009
"Splendid service."August 31, 2009
"I don't usually write reviews. I know that some are not trustworthy. However, the service we received from Edward Lloyd Meet and Greet this week was so good, I thought they deserved my time online to say thanks and well done. We will be using you again."August 31, 2009
"Excellent service. Prompt. Efficient. Polite. Would recommend."June 11, 2009
"Brilliant service from Edward Lloyd. Driver was waiting to pick up car on my arrival - and the smae on the way back. No waiting or hanging around, curteous and friendly service for a very reasonable price.
Can only highly recommend this company - unlike other companies, there is no complacancy and the service is delivered with a smile!"
"Excellent service. You did exactly what you said you would and it was great to have my car waiting and ready for me before I even rang on return. I've now used your service twice and won't hesitate to do so again - also great value for money."May 16, 2009
"Relatively smooth operation overall. Was a little concerned when driver was slightly late (5 mins) on pickup (mainly as I wasn't sure i was in the right place), and again on drop off having received a text that he was waiting with the car, and when we got to the drop off point - no car for c.5 minutes - again uncertainty as to correct location. however beat waiting for buses etc."May 11, 2009
"Excellent service. Collected car at terminal passenger drop off and delivered back there upon my return.
£15 for valet too - which was very good.
"The picking up our car on the flight out and bringing the car back on our arrival was very efficient. The timings were perfect. I would use this service again and would highly recommend it."May 6, 2009
"This is the first time we have used a "Meet and greet" car park arrangement and we were unsure whether we would trust it. However, we would definitely use it again, it was very smooth, the staff were helpful and, most importantly, punctual. We were dropped and picked up close to the terminal. The service was excellent. Thank you."May 5, 2009
"Have used this service twice in the past 2 months, once from T5 and once from T3 Heathrow.
Excellent friendly service, very efficient & competitive, will definitely use again."
"Booking Ref: 500337/ba0103/0102
This was the first time I have used Edward Lloyd's "Meet and Greet Parking Service" at Heathrow and I must congratulate you on a very efficient and friendly service. All the administration and both the "drop off" and "pick up" were handled very professionally - please pass my thanks on to NAURUZ who brought my car to the airport. Unfortunately I did not get the name of the driver who had picked it up although he was also excellent."