"very quick, excellent service"January 13, 2014
"Did not arrive to collect car on time, phone 30 minutes out then we were waiting for some 15 minutes to get the car collected, sames on return and car had done at least 35 miles!!!"January 9, 2014
"We rang half hour before we arrived as instructed but we had to wait 5-10 minutes for someone to arrive. They weren't wearing uniform so it was difficult to pick them out from other people wandering through the car park, but they were polite and were helpful with the paperwork. When we flew back, we had a lost bag so took about an hour extra to get to the car park. They'd seen our flight come in and brought the car to the car park even though we hadn't rung them and they rang us to ask where we were and said they had to leave and come back, but they weren't annoyed or anything. We rang them once we had completed the lost luggage paperwork and they were there waiting when we got to the car park. They'd only travelled 20 miles in the car and it had no dinks. All in all a good service, we would use them again. :)"January 9, 2014
"I am very pleased with this service. Dropping off the car was a completely hassle-free process, simple and straightforward. Upon my arrival, I rang after picking my bags, and 20 minutes after that we were already driving back home. I do, and will, reccommend this service. Thanks!"January 1, 2014
"Excellent service on time and friendly, polite with clear instructions from staff. Wool use service again. Thankyou"December 30, 2013
"Pretty good service both ways. Would recommend this firm"November 26, 2013
"Great service"November 22, 2013
"We found the service excellent.
When we ended up in the wrong terminal due to out of date sat-nav map and heavy traffic they guided us across to the right terminal with detailed instructions over our mobile phone as we were driving along! Were it not for this, we might not have arrived to "check in" on time.
Pick up and return of our car was efficient and on time.
Thank you to all concerned."
"Great experience for Meet and Greet parking at Heathrow Terminal 5.
Both drop off and collection was on time, and easy, so I would definitely use Edward Lloyd Meet and Greet again."
"Excellent service - even when you enter wrong times on form ! - promnpt, polite, Excellent."October 18, 2013
"Poor value for money.
Phoned as instructed 15 mins before arrival at airport. On arrival no one to meet us. 2 phone calls later and 15 mins later we were eventually met.
Return journey was worse. Phoned as instructed and was told the car would arrive in 10 minutes. after 15 minutes I phoned, was told the car was there - I informed them that I was and the car wasn't! They called back 3 minutes later to tell me the driver was just entering the car park. After another 5 minutes I phone to say the driver was still not with me. 10 minutes later the car arrived - the driver saying he had been told to park elsewhere and had been hanging around for 15 minutes waiting for me to call him.
Service not as advertised."
"Great service, very helpful and good communication."September 17, 2013
"The service was fine & the price very good however two things to mention.
It took 30 minutes for the car to be dropped off not 15 but more importantly over 60 miles of fuel had been used which shouldn't be a problem except when it leaves you on empty & you run out of petrol on the motorway 1 1/2 miles from the nearest services!"
"Very pleased with service. Very pleasant driver who made sure we knew where to go to pick up on return and who helped us with our bags. I also appreciated the fact that there were no hidden charges when making the booking. I dismissed all the companies that added the car park charge once you entered the booking process. I would recommend this company and use it again."August 27, 2013
"Efficient; quick; helpful. Car did 17 miles while we were away which seems reasonable. Would use this company again."August 18, 2013
"We had an excellent quick and efficient service. I have used Edward Lloyd several times before and they have not let us down yet!"August 15, 2013
"All arrangements worked fine."August 14, 2013
"Very efficient and will certainly use again"August 12, 2013
"I have used these people quite often. The service was excellent and the prices are amongst the most competitive. Also my car was waiting for me when I arrived.
I would highly recommend them."
"Have used this service several times in the past and rate them highly. On this occasion when I rang the car was already in the short term car park waiting for us."April 22, 2013
"Although very efficient - I regret they did not take responsibility for minor damage to an alloy wheel whilst in their care. Just one of those things that happen ...."February 13, 2013
"We were disappointed with the overall service offered. Firstly we waited at the airport for the pick up of the car before departure (30 Minutes), on arrival we waited 1 hour to get our car back from the service (this was blaimed on an error with our expected arrivals time, although I was assure they would confirm the flight details themselves). The car itself was not cleaned when we received it although this was as part of the parking service. All in all I would not recommend this service."January 15, 2013
"A very pleasant experience! We were met right outside the terminal building on our outbound flight. For return flight, we were met right by the lift in the short stay car park. We were not charged any extras. The service was courteous, professional and flexible."December 18, 2012
"Excellent service again. Collected as soon as we arrived and car waiting for us in carpark when we returned - staff friendly and efficient. Keep up the good work"November 20, 2012
"Great service - helpful and timely. No grumbles when they had to turn round and come back as we'd left a bag on the back seat!!"November 8, 2012
"WOULD RECOMMEND THIS SERVICE - CAR COLLECTED AND DELIVERED ON TIME SO VERY PAINLESS."November 5, 2012
"Very good - on the way out they were waiting there to meet us. On the way back we had to wait about 10 mins but this is fairly standard in my experience.
Friendly, polite staff."
"The service I received was excellent. The driver was there to meet me as I pulled up on departure. When I realised I was returning early I called to alert them. They answered the phone efficiently, found my details and told me to text them my new arrival details. When I arrived, I called to have my car returned and it was there waiting for me when I arrived at the meeting point. I cannot fault the service.
One small point: they did not check my car before taking it away and they did not check any ID when returning it to me...these are things I had expected and might worry some people."
"Easy! Friendly service."October 18, 2012
"All went very smoothly and would definitley use them again - also, very good value for money."September 14, 2012