"the car collection went smoothly.
there was a small delay in the car return which I assume was due to traffic which meant we were waiting for ~25 minutes but overall the service was good and friendly."
"Very good value and friendly helpful staff but disappointed at having to wait 30 minutes after arriving back into heathrow despite the flight being slightly late"February 22, 2010
"Can't speak highly enough of these guys. Late for our flights both ways, no problem. Prompt courteous and efficient. Highly recommended."February 22, 2010
"Friendly and polite but shame we had to wait 50 minutes for our car to be delivered after ringing to say that we had collected our luggage"February 21, 2010
"This was my second time using this parking service; everything was exactly as it should have been - perfect!"February 21, 2010
"Excellent service at a very good price. We actually realised we would be an hour early so we called ahead and were met and greeted.
On return only had to wait 10 minutes from calling after clearing customs before car arrived.
So much better than taking courtesy bus to wherever and humping bags each time.
We will definitely use this next time we fly from Heathrow and recommend to all our friends."
"The ability to drive to the departure terminal is great. No problems, only perhaps that the drivers be a bit more certain of their jobs i.e. sociable and talkative and able to explain more accurately the procedures they are carrying out in relation to the car. That is to say mileage, state of the car etc."February 20, 2010
"Everything worked fine"February 20, 2010
"They called half an hour before my arrival time.I said i would be slightly early. The driver was waiting for me and was very polite.
My flight was delayed which meant the arrival time would be after midnight. I was charged the extra cost of £25, I called to inform them so paid by card other wise you pay the drive in cash. On my return again the drive was waiting for me.
I would use this company again"
"We were happy with this service, but even though we phoned to say we would be early to drop off the car, as advised by the printout, the driver did not come to collect the car until nearly the original time, 20 mins later, quoting that he was not keeping us waiting because we were early. On our return the driver was more punctual and we were very happy with that end. I would use the service again."February 18, 2010
"Value for money excellent downside was got to Heathrow 40 minutes earlier than booked time and although I rang on route to let them know new arrival time still did not arrive until original time which left us on the drop off terminal hoping we wouldnt get moved on for 40 minutes Made 3 further calls to find out expected pick up but was told driver is in traffic! Heathrow is difficult to arrange the drop off time as traffic varies so much We were lucky that we were able to stay whilst waiting On return had to wait about 25 minutes for car to return ok as we went for a coffee Would use again was great to get in the car and just go"February 18, 2010
"The Service from Drive fly was great. They showed up when they said they would, made it all very easy for and convienient for us. Even when we came into a different terminal than the one we left on.
All for a very competitive price."
"The service was excellent and price was very reasonable! Will definately recommend it !"February 17, 2010
"The welcome arrangement at Heathrow T5 is very good. The welcome area is easy to find, someone is waiting to look after your car and the welcome point is as near to the departures area you could find at the airport and always under cover. Car waitng on your return. All together a good experience"February 17, 2010
"The drop and pick up services were excellent at the airport. However only one regret that I would to inform you that My Dartford Tag which I use to cross the Dartford Tunnel, was left on my dash board on the day of departure and when I picked the car on sunday 14th FEB 10, I noticed that it was missing. Please email me if it is found. I am reporting it to the Dart tag company and the gagdet will be useless to anyone.
"After leaving my new car with them for 3 days it was returned scratched and dented; no apology was made, there was no acceptance of liability on their part and after calling 4 times no one responded.
After nearly one week they have managed to send an ill written email denying liability which has left us with a £500+ bill for repairs,
Avoid this company at all costs!"
"Used them many times before, but this time, on quiet days, we had to wait 10 mins for the driver at the Drop and again at the return.
Slipping? Shame, I hope not!"
"This service was excellent both ways. We flew longhaul with children and is was wonderful to drive straight up to the airport door and then be met when we landed. There was no hanging around. Will definitely use it again."February 9, 2010
"Great service!! Very quick and easy dropping off the car, and made a late returning flight much nicer to be able to step straight into my car. Thanks again!!"February 9, 2010
"Driver was at Terminal 5 waiting for us when we delivered te car and was waiting for us on arrival. Can't fault the service and great value for money."February 9, 2010
"Excellent as before. Your phone call to check the departure time is an excellent service.
Small wait for car to be returned."
"I was very pleased with the Drive Fly meet and greet service. We were late on the way back due to out luggage not making it on our flight, and they were very helpful and arrived on time when we finally retrieve our luggage. Would defintiely recommend this service and use this again."February 8, 2010
"Booked this via web, had a problem getting the booking details but they arrived in the end at the last minute, via email.
Phone call 30 mins before we were supposed to get there, dropped off car and in termainal within three minutes. Coming back rang just before going through customs and car waiting on other side.
Will use again."
"I waited for 15 minutes on arrival and 15 mins on returning although I had phoned on landing."February 7, 2010
"Good location - very quick to terminal
I had to call for details on drop off on outbound flight. Other than that, great value for money"
"Drop off at departures was good and on time.
On return, confusion at the meet & greet agent meant we had to wait in the cold outside the airport for about 45 minutes before our car was delivered to us."
"The service was very good. On arrival at the airport your driver was waiting for me and took the car efficiently from us. Upon our return the driver arrived within a couple of minutes from us getting to level 4 of the car park and we were on our way in a couple more minutes. Your peeple were pleasant and we had no problems and your price was very competitive too, certainly cheaper than other meet and greet services or 2 taxis to and from the airport."February 2, 2010
"Very good service. Very prompt pick up of car outbound and good service on return. Will use this company again"January 31, 2010
"Excellent. For many years I've been using Purple Parking's Fly&Drive (i.e. parking with minibus transfers) when flying from Terminal 2. After its closure and my flights' transfer to Terminal 4 Purple Parking became too inconvenient. I was amazed to find this service - cheaper and, more important, Meet and Greet that saves a lot of time! The personnel was very helpful and even when I arrived unexpectedly a day earlier, I had to wait only 20-30 min. for my car. The only matter I have to take into account in future is that this service has to be booked at least 24 hours in advance as clients' bookings need that much to reach the operator from the Airport Parking Shop."January 26, 2010
"Very impressed, seemed to work well, your staff were on time and very efficient."January 20, 2010