"Good communication and great service from the driver . Nice experience."July 10, 2017
"Everything fine. No problems and no delays"July 9, 2017
"Simple, quick and efficient."June 30, 2017
"Efficient service. Great to not have to travel to external car park after long flight as car was brought to us. Would recommend the meet and greet service and would use it again."June 22, 2017
"Very easy drop off and collection service.
"Very pleased with the service. We received full instructions of how to drop off and pick up our car which went very smoothly even though we arrived at the wrong level in the car park, the person collecting found us with no trouble. We also had to change the vehicle details as we used a different car than what was indicated on the booking. Everything went very smoothly and we would definitely use this service in the future."June 11, 2017
"No issues here at all, rang when 29 mins away and we were met as we drove up.
On the way back we were early and after our call car was back with us in 10 mins"
"A very good service and happy to add to the recommendations of others. Marked down due only to a brief delay waiting for the driver on arrival, but on return car was ready and waiting. Excellent value for money, and when flying from Heathrow (T2), would be happy to use again."June 7, 2017
"Service was good. Only disadvantage is the need to call ahead prior to arrival at the airport for drop off, and again on return. If travelling with hand luggage only you'll have about a 15-20 min wait. Other than that it was a good service."June 4, 2017
"Very efficient, greeted us on arrival and landing. Car all safe and sound. Would recommend."June 4, 2017
"1st class service - highly recommend"June 4, 2017
"Excellent service, would highly recommend to anyone travelling from Heathrow Terminal 5."June 4, 2017
"Good service. Only issue was the car drop-off location was changed just before we travelled, and we did not know. However when we called the guy collecting our car for us, he came and found us so all was well. Our car turned up just as we arrived with our baggage at the end of the journey so their hone system worked well. I would definitely use it again."May 29, 2017
Couldn't fault it.
Polite and helpful on the phone and very helpful directions on meeting and where to park.
The driver was very curtious and gave good instructions on what to do when we return.
I will definitely use them again.
"Made parking at Heathrow about as pleasant as it could be. Very efficient and courteous."May 23, 2017
"This was easy; trouble free pickup as we got ready to fly, and a smooth pickup when we arrived back. I am very happy with this excellent service"May 23, 2017
"Excellent service. First provider I have ever used where we didn't have to wait for the car on our return! Will definitely use again."May 21, 2017
"Excellent service, the driver returning the car called me as I was collecting my bags! WOW"May 19, 2017
"Overall the routine of handing over the car and collecting it on return went well but the person answering the phone on our returm spoke very poor English and was very difficult to understand, especially when he tried to explain that the the place in the car park we had to pick up the car was changed!"May 18, 2017
"The service was excellent. My only problem was finding you when I came to drop the car. I had it firmly in my mind that you were at the top of the Short Stay car park and went into the left of several lanes into it. I suggest your instructions include something on the lines: "Our drop off area, Level 4, cannot be accessed through the normal Short Stay car park which consists of 3 levels. On arrival at the entrances to the Short Stay car park do not enter it.
Keep in the extreme left lane close to the wall."
I appreciate that it was my fault that I went wrong. I made a false assumption and, with other cars behind me, I made decisions which I could not reverse from."
"Really fast and easy. Polite staff and great price."May 16, 2017
"Excellent value parking at Heathrow. Car collected on time and delivered back promptly on return. Polite staff. I will definitely use again and recommend."May 15, 2017
"Really quick and easy"May 15, 2017
"Everything went as promised. Great service."May 11, 2017
"All good but waited 20 mins for car to be returned which sort of defeats the objective of meet and greet. Might have been a one off as I've used this company before and they have been excellent."May 11, 2017
"Excellent service as always with 5 Star Meet and Greet"May 10, 2017
"Waiting for us on arrival and at collection point within 5 minutes"May 10, 2017
"Excellent service. Prompt and efficient. Good value for money."May 8, 2017
"The pick up was OK although the driver arrived a few minutes after the agreed time. However the drop off of the vehicle on our return from holiday on 5th May was disappointing. The vehicle had a small dent on it which was not on the vehicle when it was picked up by 5 Star Meet and Greet on 17th April. We were not given a copy of the drop off confirmation. I wrote an email to 5 Star on 5th May as requested to explain the damage situation and request repair but so far I have not heard back."May 8, 2017
"Really impressed and will definitely use it again in fact I can't see any benefits to using the usual airport parking where you have to hang around for a bus and stress that the bus may be late/not arrive in time.
Very polite staff and not a mark on the car.
The only negative point is that communication could be improved. A guy called Alex picked up our car on arrival and then a short while later, the original guy who called to check our ETA (whilst on route) called me twice to see where we were despite having dropped the car off already! Started to panic slightly that we'd just handed our car keys to someone random! Other than that, great."