"1st class service - highly recommend"June 4, 2017
"Excellent service, would highly recommend to anyone travelling from Heathrow Terminal 5."June 4, 2017
"Good service. Only issue was the car drop-off location was changed just before we travelled, and we did not know. However when we called the guy collecting our car for us, he came and found us so all was well. Our car turned up just as we arrived with our baggage at the end of the journey so their hone system worked well. I would definitely use it again."May 29, 2017
Couldn't fault it.
Polite and helpful on the phone and very helpful directions on meeting and where to park.
The driver was very curtious and gave good instructions on what to do when we return.
I will definitely use them again.
"Made parking at Heathrow about as pleasant as it could be. Very efficient and courteous."May 23, 2017
"This was easy; trouble free pickup as we got ready to fly, and a smooth pickup when we arrived back. I am very happy with this excellent service"May 23, 2017
"Excellent service. First provider I have ever used where we didn't have to wait for the car on our return! Will definitely use again."May 21, 2017
"Excellent service, the driver returning the car called me as I was collecting my bags! WOW"May 19, 2017
"Overall the routine of handing over the car and collecting it on return went well but the person answering the phone on our returm spoke very poor English and was very difficult to understand, especially when he tried to explain that the the place in the car park we had to pick up the car was changed!"May 18, 2017
"The service was excellent. My only problem was finding you when I came to drop the car. I had it firmly in my mind that you were at the top of the Short Stay car park and went into the left of several lanes into it. I suggest your instructions include something on the lines: "Our drop off area, Level 4, cannot be accessed through the normal Short Stay car park which consists of 3 levels. On arrival at the entrances to the Short Stay car park do not enter it.
Keep in the extreme left lane close to the wall."
I appreciate that it was my fault that I went wrong. I made a false assumption and, with other cars behind me, I made decisions which I could not reverse from."
"Really fast and easy. Polite staff and great price."May 16, 2017
"Excellent value parking at Heathrow. Car collected on time and delivered back promptly on return. Polite staff. I will definitely use again and recommend."May 15, 2017
"Really quick and easy"May 15, 2017
"Everything went as promised. Great service."May 11, 2017
"Excellent service as always with 5 Star Meet and Greet"May 10, 2017
"Waiting for us on arrival and at collection point within 5 minutes"May 10, 2017
"Excellent service. Prompt and efficient. Good value for money."May 8, 2017
"Really impressed and will definitely use it again in fact I can't see any benefits to using the usual airport parking where you have to hang around for a bus and stress that the bus may be late/not arrive in time.
Very polite staff and not a mark on the car.
The only negative point is that communication could be improved. A guy called Alex picked up our car on arrival and then a short while later, the original guy who called to check our ETA (whilst on route) called me twice to see where we were despite having dropped the car off already! Started to panic slightly that we'd just handed our car keys to someone random! Other than that, great."
"Fine"May 2, 2017
"Excellent service,they call to keep you fully informed so you have total peace of mind.
Great service and worth the money."
"Smooth transaction, from start to finish. Well done and I would recomend to others.
"Prompt service. Easy guidance. Definitely recommend."April 25, 2017
"simple, quick and fair"April 24, 2017
"No problems with Five Star Meet and Greet, would use this company again"April 24, 2017
"very good on time car safe no issues at all, thanks"April 21, 2017
"Handled 3 cars simultaneously in my booking with no problems, including half hour delay on return flight"April 18, 2017
"Took a while for the original meet to arrive but when it to was important on the way home we waited less than a minute. Car was in good condition."April 17, 2017
"Excellent. Couldn't have been better. Also very good value."April 9, 2017
"Trouble free, Stress free. No complaints. Somebody to meet me on Departure and after a quick look around the car all signed off. On return i found the procedure happy and stress free. phoned them on landing and again after collecting my luggage, got to return area and waited no more than 2 minutes, will definately be using this company again."March 21, 2017
"Al worked very smoothly, excellent directions and communications. Very happy with service"March 19, 2017