"Excellent service, minimal waiting time and professional staff. Even had the car valetted while I was away inside and out for £10. Worth every penny. Will definitely use them again."January 27, 2012
"Excellent service. Driver was waiting at the designated location in the Heathrow T5 short stay car park despite it being 05:45 on a cold December morning. Followed instructions on return and waited 5 mins max for the car. Will never get on a curtesy bus again!"December 19, 2011
"First class service !"December 5, 2011
"This was the first time I had used the meat and greet facility and I'm happy to say the service was excellent. The person who collected and delivered the car was very pleasant and helpful as were the staff who I spoke to over the phone.I will most definately use the service again."November 23, 2011
"Sadly this company firstly got the pick up day wrong and didn't correct it when I told them, then they lost my car keys for some considerable time on the right day causing a long delay in getting away from Heathrow. One of the staff was very apologetic but I am afraid I couldn't recommend them."November 1, 2011
"Very good experience with this company, very prompt, good communication and superb price.
would highly recommend"
"Good service. car returned with a ton of dirt on top of it and left at a point where authorities gave me a telling off, but apart from that it was ok thanks"September 30, 2011
"First class service and will certainly use you again.
"As for my experience it was really good and I have already recommended your services. To have your collecting driver telephone as I was approaching the
airport departure to ask if all was well was amazing and good service. To REPEAT this as I was RETURNING in baggage reclaim felt like he was watching my every move!! This was an excellent part of the service you offer. My car was returned punctually, in good order and costs were cheaper than my other colleagues paid for similar business parking where they had to catch a bus. I WILL be using your services again. Thank you."
"Good service - called half hour before meeting time for departure and on arrival were there within 10 minutes of calling.Car washing is an optional extra - not included."September 17, 2011
"good service. Arrived on time to pick up keys. When coming back we had to wait a got theluggage and rang them but it took 15 min for car to arrive after we were outside which is a pain especially in the winter. This has been the case with every meet and fgreet we have had so I guess the problem is with the fact that as soon as you get your bags you are out.
"excellent value for money.
called when collecting the cases on our return to find the car out side waiting.
will definately use this service again."
"Couldn't fault the company on the outwards journey - they rang 30 mins ahead of my arrival time and were there waiting to collect the car. However, on return journey, I called them after collecting baggage; they had three numbers to contact them on. Two just rang and one went straight to voicemail. Had to try for 25 minutes before i was able to get through to anyone, which defeated the point of meet and greet; i could have caught a bus to a nearby offsite car park in that time. When i finally spoke to someone, they said they "must have had a problem with their phones" - all three numbers? They then said they had been trying to contact me on my phone but i had no missed calls. Very disappointing."September 2, 2011
"excellent service- would use again-car went less than 10 miles."August 23, 2011
"It all went well considering that we were late due to an accident on the M4 and then the flight was early when we came back. I just rang to let them know and they were there quickly."August 22, 2011
"I have used several meet and greet services in the past and this one was not as good a service as I have received before. I had to wait for around half an hour for my car to be picked up when I arrived at the airport. On my return, I again waited for around 20 minutes for my car to be returned. It also looked like it had been kept in a muddy site as the driver floor mat was covered in dirt, and the undersides of the wheels were covered with mud. My radio and heating controls had also been changed around. I will not be using this service again."August 22, 2011
"First time we have used "Heathrow 5 Star Meet & Greet" and we would definitely recommend - Very curtious, prompt and hassle free. Called me on my mobile as we were driving to airport to confirm timing was as planned. Ready and waiting at departures to pick car up and we were on our way. Upon return, we called them as soon as we had claimed our bags and by the time we had passed through customs our car was outside the terminal waiting for us. Excellent service at a great price . Many Thanks."August 13, 2011
"Service on departure was great. Only minor issue was when I mentioned to the agent collecting on the phone that I was leaving from terminal 3 and he said 'Good you mentioned that, I was on my was to terminal 1'. But he was there at T3 when I arrived and the service was great. On my return, there was a mix-up with the date, which I think was partly my fault because I was on an overnight flight and I'd put the arrival date as the date I left the USA, which was the day before I arrived. Having not used this type of service before, it didn't occur to me that my 'flight date' was not my 'return date'. Also my return was at a different terminal to my departure and there was nowhere on their website for me to indicate this. I think the website booking procedure could be improved considerably! Would also be nice if they offered an optional car cleaning/valet service prior to return, for a sensible fee."August 13, 2011
"This was the best airport parking that I have ever used. It cut down on any delays on transfers to the airport and also when we arrived back into the UK the car was ready and waiting for us directly at the terminal. Staff were very friendly and totally professional>
Plus the cost was significantly cheapar than normal airport park and transfer services."
"Excellent!"August 6, 2011
"Brilliant, bang on time both ways, very curteous, good price. Would definitely use again and recommend."July 27, 2011
"Good service, no problems."July 24, 2011
"Excellent service - car dropped off to a waiting member of staff and picked up very swiftly"July 3, 2011
"excellent service - would use again"June 11, 2011
"No problems at all. Arrived early and that wasn't an issue. Car was waiting for us when we returned from hol so again no issues."June 5, 2011
"the outward journey was efficient and smooth with straightforward practicalities. the return delivery took longer than expected,or promised and ther call arrangements resulted in a hard to hear conversation. all was, however, resolved and the car delivered as eventually arranged."April 17, 2011
"An ok experience. We've had better from another company"March 18, 2011
"Very good and prompt service, car was there just as we exited the terminal. Very polite people and we would recomend this company anytime.
Also best price."
Couldn't have been any eaiser - No waiting around for shuttle buses.
Will definately use again
"We were met without a hitch and collected just 20 mins after advising of our arrival. The car had traveled almost 50 miles which surprised and concerned us. The front passenger seat had been moved significantly and we don't understand why it had been used and we found a newspaper that did not belong to us on the back seat. So we have mixed feelings about the integrity of this service offering."March 2, 2011