"Very impressed with both service and pleasant attitude. Will look no further Stop and Go on future trips. Providing, of course, that prices remain competitive! Very many thanks."March 27, 2013
"I was disappointed with the service. On my return the car was delivered to Terminal 3, although on the paperwork and when I spoke to the Meet & Greet operator on my return, I specified Terminal 5. After waiting for more than 45 minutes I called a second time to be told that the driver had gone to Term 3.
As a result I waited for a very long time after a flight from China when I was very tired.
More care is needed."
"Excellent service. I would use this service again"March 10, 2013
"Cheapest meet & greet service I could find but you wouldn't know it from their service. I couldn't fault it. I was late arriving due to a hold-up on the motorway and someone from 5 Star Meet & Greet kept in touch with several phone calls so I could update them with my arrival time. When I eventually arrived, I was met straight away and the chap was polite, cheerful and totally understanding.
On return, I was told that my car would be delivered within 15 mins but it was more like 20. However, it was the end of half-term week and the airport was very busy, so I thought that was acceptable.
I will definitely use them again."
"Efficient, courteous, on time and no problems even though our flight was delayed as was baggage. They rang whilst we were in baggage hall waiting for delayed bags as they were wondering why although our flight had landed over an hour earlier we had not called. Car was waiting for us when we finally collected all our bags."February 24, 2013
"Excellent, will definately use this service again."February 16, 2013
"Very courteous staff. Excellent arrival procedure. Return procedure ok but could be improved."February 15, 2013
"Easy to book ans most efficient meet and greet service will use again as hassel free"January 13, 2013
"Excellent service, drop off and pickup on time. No problems."January 1, 2013
"Excellent service both ways - there was someone waiting for me on arrival and the car was returned within 10 minutes of our call on the way back."November 19, 2012
"System worked very well. I shall use again providing price stays competitive with other forms of parking"November 11, 2012
"Very good service easy parking area"November 5, 2012
"Very good service easy parking area"November 5, 2012
"Heathrow 5 Star Meet & Greet, very good service. Very polite staff. Were there when we arrived, having phoned us and were told we were nearer so arriving early.. Phoned them when returned and they were there waiting. Told us they had changed wheel as car developed flat tyre whilst parked? Couldn't ask for more."October 7, 2012
"We would use again, wait was about 10 mins at each end otherwise very good."October 3, 2012
"Excellent service all round. They rang me when they said they would. The drivers were waiting when we arrived and after calling them on return they were waiting in the car park"September 25, 2012
"Worked a treat - so much easier than parking yourself. Driver kept in touch for pickup and we only waited about 5 mins to get the car back on return."September 11, 2012
"Very efficient at drop off and collection."September 4, 2012
"Wondeeful service. Despite the traffic and all time changes both ways we never had to wait. When we got there the driver was already waiting for us.
I will definitely use this company again and highly recommend it to others too ."
"Overall service very good, the only criticism I have is that I rang on the way to the airport to say we would be earlier than stated by 20 minutes and they said they were busy and could not guarantee they would be able to get to us any earlier( and they did not). Not a problem waiting 20 minutes but if it had been longer then could have been an issue.
Car waiting for us following ringing at baggage collection and only took us 10-15 minutes from there."
"Good service. They called me a half hour before my flight to check where I was. Was there when I arrived.
Upon return, I waited 15 minutes for my car, but my flight was late, so pickup may have gone faster if it'd been on time.
Still, no complaints and I'll use them again."
"simple & straightforward. worked well."April 13, 2012
"A very efficient service. Driver came early as we arrived sooner than booked. Car was return was promptly within 5 mins of our call"April 8, 2012
"Very good service - we were delayed arriving at the airport due to traffic but kept in touch with meet & greet and met them without difficulty at Heathrow. On return, rang as adivsed and they were waiting as arranged. Would use again."April 7, 2012
"Friendly and efficient except that on return took 4 calls to different mobile numbers before contact made. Having done so car retruned within minutes"March 15, 2012
"Although I always use meet and greet this is the first time that I have had to wait for my greeter both on arrival prior to flying and on arrival returning back.This despite telephoning as arranged and getting there roughly at the appointed time it was disappointing to be a little let down."March 9, 2012
"Excellent service, minimal waiting time and professional staff. Even had the car valetted while I was away inside and out for £10. Worth every penny. Will definitely use them again."January 27, 2012
"Excellent service. Driver was waiting at the designated location in the Heathrow T5 short stay car park despite it being 05:45 on a cold December morning. Followed instructions on return and waited 5 mins max for the car. Will never get on a curtesy bus again!"December 19, 2011
"First class service !"December 5, 2011
"This was the first time I had used the meat and greet facility and I'm happy to say the service was excellent. The person who collected and delivered the car was very pleasant and helpful as were the staff who I spoke to over the phone.I will most definately use the service again."November 23, 2011