"We have used Fyling Scot for a number of years now and cannot fault the service in anyway. the staff are pleasant, polite and courteous at all times. This year on our return to Glasgow the driver of the coach explained that due to the adverse weather conditions and to avoid us hanging around our cars had been started up and running, the windows had been defrosted and the barrier would be raised so that we could load up our cars with our luggage and leave. these actions are an excellent service which should be recognised. thank you again Flying Scot."December 27, 2010
"I have booked with your firm for many years and have never found cause to complain. You will imagine my concern when I heard about the snow and ice in Glasgow when I returned from holiday on 4th December to Heathrow. Would my car start on my return to the parking lot? You can then imagine my feelings to be told that the engine had been turned over and when i arrived to collect it to find that the car was warm and all ready to drive away. Such care and attention will ensure that if I hear about my friends seeking a place to park at Glasgow Airport I will recommend your firm.
"Flying Scot parking were very good and professional. I give them 10/10 and would definitely use them again."December 17, 2010
"Rate was good value and pick up was smooth with no problems. We experienced some flight problems delays etc due to weather issues but were accommodated without problem. One point on returning at 9pm the car had not been deiced and took a while to get this done might be a good customer service point if this could de handled"December 13, 2010
"Very good service. Had to wait a while for the bus but driver explained that they had to clear snow and defrost cars which was quite acceptable. Overall good.
Would use this service again."
"Fantastic smooth check in, very well organised, short transfer. just had a 10min waiton return, even more organised with the key return, the car was just outside the office - one of the best experiences in a very long time - thank you
directions wer great asn as they predicted on their instructions - the sat nav would get it wrong"
"hi car park easy to find staff very efficient had to wait five or ten mins for bus back from airport which gave me time for a fag so no problems really will use again."December 6, 2010
"I have used your car park on many occasions and will continue to do so in the future provided of course that you remain competitive.
"From start to finish, using The Flying Scot was a good experience. Easy to book, helpful, friendly staff, even had the car started, when we arrived from the airport, excellent on a cold snowy night. Many thanks."December 5, 2010
"I arrived back just before midnight, it as -13 C outside. I waited no more than 2 mins for the transfer bus. The driver informed me that they had taken the snow off the car, brought it to reception and ran it long enough to get all the ice off. At that time of day when it was so cold, I could not have wished for better service.
1st class, I would recomend to anyone."
"Excellent service, would recommend to anyone & will definitely use again. Arrived back to 18 inches of snow & my car was cleared & ready to drive immediately, fantastic."December 4, 2010
"I would like to say that it was wonderful to have my car scraped from the snow and waiting for me to get straight on the road home. I would like to say I would recommend your service at any time and look forward to using it
"Very good service. It was great to have my car parked near the reception with no snow or ice on any of the windows on a snowy night at 6pm! The only reason Flying Scot is not getting a 5 is because they could not give any written directions as to how to get to my route and the verbal instructions were too quick to follow. I'd thought I could just have reversed the directions on the booking confirmation but I'd to hand this over when booking in. Other than this a very good service. Thank you"November 30, 2010
"We found the service to be very satisfactory, with no problems whatsoever. The bus was there waiting for us on our return. Our battery was flat and the car wouldn't start. However, they were only too pleased to jump start it for us, and we were soon on our way home. We would be very pleased to use them again, as we have done in the past."November 30, 2010
"All went smoothly. The car park is not too far from the airport."November 28, 2010
"Our experience of travelling back from Glasgow Airport to the Flying Scot depot on 24th November was most unacceptable. When we contacted Flying Scot that we had collected our cases and were ready for pick up, we were instructed to proceed outside and wait at the bus stance. When we arrived there just around 8.40pm, there was a rather large queue of people already there and the person at the top of the queue informed us that a bus had just left full and that the driver would be coming back. I called the Flying Scot office again to be told that they were very busy and that the bus, which was about a twelve seater mini bus, would be back as soon as possible. When asked why a bus that was far too small for the volume of people they had booked in and charged for a quick efficient transfer was sent, I was informed that that was the only driver that was available so consequently we, as well as other Flying Scot customers, were left standing outside in the bitter cold queing for the same mini bus to return for a second time. When it did return, the mini bus could not take all the passengers again so we had to wait for the bus to return for a third time at about 9.20pm, some forty minutes later in the freazing cold - not the service we paid for and had reasonable expectations of receiving. When we finally arrived at the depot, a large bus was parked and we were informed that they did not have a driver for the vehicle and it would appear that this particular company has no contigency plans for such circumstances and were quite prepared to let their paying customers stand out in the bitter cold. In conclusion, the staff that were there, the driver and the office assistant apologised and did their best in the circumstances however I don't understand why the management/owners of this company did not make alternative arrangements as Flying Scot obviously knew that they had no driver available for the larger bus which was required in order to fulfil their obligations in a proper, efficient and professional way. Very dissappointing and a somewhat annoying end to a lovely holiday when all you want to do is promptly collect your car,as advertised, and get home and not be kept waiting standing out in the bitter cold for forty minutes."November 25, 2010
"Excellent service"November 24, 2010
"WE ARRIVED AT THE CENTRE TO BE GREETED WITH A SMILE. -OR RATHER - NO GREETING AND NO SMILE.
JOURNEY TO AIRPORT VERY GOOD AND RETURN JOURNEY BUS MET US VERY PROMPTLY.
A GOOD EXPERIENCE OVERALL"
"Car park and service good but difficulty originally finding the car park as there were no instructions given when travelling from Junction 3 on the M77 - I am sure many people travel from Ayr and south west scotland using this route."November 22, 2010
"I have used this car park before and have always been very happy with the service provided. The service is first class, staff were very friendly and efficient. On the return my car was parked very close - so no far walk.
I would definitely use again, but I must admit I go for the cheapest option."
"I found the experience of using Flying Scot car park to be very positive. It is a very efficient and professional service which they provide. The drivers were very helpful and extremely friendly. I have used one other company based at Abbotsinch and it was a big mistake - Flying Scot in my humble opinion is the best."November 19, 2010
"First time using this car parking service- would use again -excellant service"November 16, 2010
"The staff provided me with an excellent service that just
got my trip off to a perfect start and when they picked me up that just was a perfect end."
"Car park was easy to find - directions supplied were clear. Staff were courteous d helpful. Mini bus was waiting when we arrived and took us direct to the airport. Pick up on return was quick and easy with the free phone number and coach arrived promptly."November 15, 2010
"Excellent service Quick and efficient"November 12, 2010
"Excellent - great value for money, it's a little further from the airport but the transfer only takes 5 minutes. Friendly service, very straightforward, no hassle. The only downside is that you can sometimes be waiting up to 10 mins for a bus to come and pick you up, but the staff do try to get the bus to you as soon as possible."November 7, 2010
"Good location for Glasgow airport, quick transport in both directions, excellent value for money."November 7, 2010
"Good service and price. Although after being on a delayed flights and delayed embarcation just wanted to get away and had to wait until the shuttle filled up which meant a wait of 10 minutes whilst the other passangers got their luggage, not everybody was a quick as us.
Would use this service and agent again."
"I booked this parking because I have used them before, also because they were the cheapest. I have always found them to be very friendly and courtious nd the whole operation to be very professional. The level of security is very impressive.I would have no hesitation in using them again and would recommend them to any one who asked ."November 4, 2010
"good service , efficient, helpful staff"November 2, 2010